Tua PR Posted October 10, 2019 Posted October 10, 2019 Hola, Soy dueño de un R1 desde hace mas de 3 años y hace poco compre el XR500. Desde que lo tengo, estoy presentando problemas en mi computadora para poder trabajar. Cuando hago las pruebas de velocidad todo parece estar bien, pero en seguida me conecto a Citrix, para poder trabajar, el sistema presenta lentitud y tiene desconecciones. Es casi imposible trabajar con ese wifi. Tengo que poner el hotspot del telefono para poder tener mejor conexion. Esto es algo que no me pasaba ni me pasa con el R1, que aun tengo. Tengo mas de 90% de señal a la PC. El router esta en el mismo lugar que estaba el R1, cambié el Preamble a "Long", he puesto la coneccion de 2.4 y la de 5g separadas, he apagado la señal de 5g, he conectado un repetidor con capacidad de 2.4/5g y aun asi siguo con problemas de estabilidad y lentitud. Me gustaria saber como puedo configurar el WIFI del XR500 para que funcione igual al del R1?
Administrators Netduma Alex Posted October 10, 2019 Administrators Posted October 10, 2019 There might be some incompatibility with the Citrix software and the wifi settings. On the XR500, could you go to Settings > Setup > WAN Setup and tick Disable SIP ALG. This sometimes helps with video/voice calling software and may help with Citrix.
Tua PR Posted October 10, 2019 Author Posted October 10, 2019 3 minutes ago, Netduma Alex said: There might be some incompatibility with the Citrix software and the wifi settings. On the XR500, could you go to Settings > Setup > WAN Setup and tick Disable SIP ALG. This sometimes helps with video/voice calling software and may help with Citrix. Ok I. will try that and update you on this.
Tua PR Posted October 10, 2019 Author Posted October 10, 2019 2 hours ago, Netduma Alex said: There might be some incompatibility with the Citrix software and the wifi settings. On the XR500, could you go to Settings > Setup > WAN Setup and tick Disable SIP ALG. This sometimes helps with video/voice calling software and may help with Citrix. Ok. I tried and I noticed improvements. But, still isn't as smooth as the R1's wifi. Btw, I'm using old hardware.
Administrators Netduma Fraser Posted October 10, 2019 Administrators Posted October 10, 2019 Could you disable QoS completely from Anti-Bufferbloat options please and see if that helps?
Tua PR Posted October 10, 2019 Author Posted October 10, 2019 Ok, It looks like it works. I Disable the SIP ALG and now the system felt much better. I also disabled the Port Scan and DoS Protection, just for the sake of it lol Thanks for the advises. PD. My main language is spanish, but whe you answered me in english I write the little i know.
Administrators Netduma Fraser Posted October 10, 2019 Administrators Posted October 10, 2019 Great to hear that, let us know if you have any more issues.
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