15hockeyfan15 Posted September 3, 2019 Share Posted September 3, 2019 I rebooted the router through the software today due to the WiFi dropping, and since the reboot I am no longer able to access the router's interface, although every device is still connected to the internet. I have tried different browsers and devices and the same issue occurs. I have tried unplugging the router and have also factory reset it, which seems to have worked as I was disconnected from the WiFi, but still can't load the Duma interface. Any help would be greatly appreciated. Thanks Link to comment Share on other sites More sharing options...
Netduma Alex Posted September 4, 2019 Share Posted September 4, 2019 Welcome to the forum! Are you connecting from a PC? Could you press Start, open Command Prompt, and then type ipconfig and press enter What is your IP address? What's the gateway IP address? Link to comment Share on other sites More sharing options...
15hockeyfan15 Posted September 4, 2019 Author Share Posted September 4, 2019 Yes, I'm connecting from a PC. The gateway is 192.168.88.1 and my IP address is 192.168.88.184. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 4, 2019 Administrators Share Posted September 4, 2019 Hey, welcome to the forum! What actually happens when you attempt to access the interface? Can you access it via http://dumaos? If you unplug the WAN/PoE port ethernet cable will it allow you to access the interface then? Link to comment Share on other sites More sharing options...
15hockeyfan15 Posted September 5, 2019 Author Share Posted September 5, 2019 Unfortunately I still can't access the interface using http://dumaos or with the ethernet cable unplugged from the PoE port. This is the page I get when trying to open the interface: Link to comment Share on other sites More sharing options...
Netduma Alex Posted September 5, 2019 Share Posted September 5, 2019 How old is your R1? Link to comment Share on other sites More sharing options...
15hockeyfan15 Posted September 5, 2019 Author Share Posted September 5, 2019 I think it's around 3.5 years old. Link to comment Share on other sites More sharing options...
Netduma Alex Posted September 6, 2019 Share Posted September 6, 2019 Could you send an email to [email protected] with a link to this thread? Thanks. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
15hockeyfan15 Posted September 6, 2019 Author Share Posted September 6, 2019 Yeah, the email has been sent Netduma Fraser and Netduma Alex 2 Link to comment Share on other sites More sharing options...
Konrad Posted September 12, 2019 Share Posted September 12, 2019 Hi, I have the same exact problem. Today I updated my firmware from 1.03.6 g to R1 DumaOS. It was working well unitl I rebooted. Now every time I go on 192.168.88.1, I get the same error. My IP address on my pc appears as 192.168.0.28 with gateway of 192.168.0..1. I'm just confused as to why I can't reach the site anymore. I cannot access it via http://dumaos? either. Link to comment Share on other sites More sharing options...
Konrad Posted September 12, 2019 Share Posted September 12, 2019 This is also what appears when I run the windows diagnostics https://i.gyazo.com/7b72f62522c5a8f72815d9bd1634edd7.gif I think this update broke my router and that is unfair. Link to comment Share on other sites More sharing options...
Netduma Alex Posted September 12, 2019 Share Posted September 12, 2019 Okay could you also email us on [email protected] with a link to this thread please Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Konrad Posted September 12, 2019 Share Posted September 12, 2019 done Netduma Alex 1 Link to comment Share on other sites More sharing options...
Dkellybrew Posted March 25, 2021 Share Posted March 25, 2021 I'm struggling to get to the OS as well, when I type in http://dumaos its saying "authorization required" Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 25, 2021 Share Posted March 25, 2021 8 hours ago, Dkellybrew said: I'm struggling to get to the OS as well, when I type in http://dumaos its saying "authorization required" What happens when you try to access the interface via 192.168.77.1? Link to comment Share on other sites More sharing options...
Dkellybrew Posted March 25, 2021 Share Posted March 25, 2021 I'm at work at the moment I'll get back to you Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Dkellybrew Posted March 26, 2021 Share Posted March 26, 2021 Says "192.168.88.1 took too long to respond" Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 26, 2021 Administrators Share Posted March 26, 2021 The authorization required you need to use: Username: admin Password: password If you have already been through the setup wizard then you will have been given the chance to change these details. If you did then use those instead. Link to comment Share on other sites More sharing options...
Dkellybrew Posted March 27, 2021 Share Posted March 27, 2021 Thank you Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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