Blackbeast3055 Posted August 16, 2019 Share Posted August 16, 2019 Hello I’m really not happy with this netduma it doesn’t work and now o play cod and my map filter doesn’t show the map I looked for updates and rebooted and reset to factory and none of those worked here is a picture that’s during a game Link to comment Share on other sites More sharing options...
Blackbeast3055 Posted August 16, 2019 Author Share Posted August 16, 2019 Sucks pay 700 for an item that doesn’t work Link to comment Share on other sites More sharing options...
Zippy Posted August 16, 2019 Share Posted August 16, 2019 What I would do is like three factory hard resets to the router back to back.. Hold the reset pin/button on the back of the router for a good thirty seconds. Let the router fully boot up and do it again.. Its not the ideal situation and can understand the frustration. If that doesn't seem to do anything Im sure the Netduma staff will assist you further.. Btw don't forget to clear your browser cache before doing this. And on the final reboot it probably wouldn't hurt either.. Good luck! Zippy. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted August 16, 2019 Administrators Share Posted August 16, 2019 I've never seen the map not showing before. What browser are you using? Have you tried multiple browsers? Perhaps your browser has an incompatibility with the map. Link to comment Share on other sites More sharing options...
Blackbeast3055 Posted August 16, 2019 Author Share Posted August 16, 2019 I have tried 3 different browsers and all the same thing........ I have rebooted to factory 3 times still same thing after it loads up again Link to comment Share on other sites More sharing options...
Blackbeast3055 Posted August 16, 2019 Author Share Posted August 16, 2019 And with google and monza or whatever it I can’t think of it Rt now Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 18, 2019 Administrators Share Posted August 18, 2019 Could you downgrade the firmware back to this version: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 Then check if the Map is appearing. If it is, please then upgrade to the latest version: https://kb.netgear.com/000060660/XR700-Firmware-Version-1-0-1-10 If that doesn't work, do you have any Anti-Virus software running? Try temporarily disabling it to see if that's the cause. If it is, then you'll need to whitelist routerlogin.net in that software to prevent it from blocking that page. Link to comment Share on other sites More sharing options...
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