kava05 Posted July 23, 2019 Posted July 23, 2019 hi my xr500 is connected to the fibre box but every time i turn on GEO FILTER my xbox one nat type is unavailable please help
Administrators Netduma Alex Posted July 23, 2019 Administrators Posted July 23, 2019 As a test, put the Xbox One's IP address into the DMZ and see if you get open NAT. If you do, then we can do some port forwarding to get your NAT open permanently as using DMZ long term isn't recommended, although you could do it.
kava05 Posted July 24, 2019 Author Posted July 24, 2019 already tried putting my xbox on DMZ still didnt work
Administrators Netduma Alex Posted July 24, 2019 Administrators Posted July 24, 2019 So this fibre box that your XR500 is connected to, that's just a modem right? As in it's not a standalone router with WiFi?
kava05 Posted July 25, 2019 Author Posted July 25, 2019 im not using any modem just my router connecting to the fibre box
Administrators Netduma Alex Posted July 25, 2019 Administrators Posted July 25, 2019 Your ISP aren't using carrier grade NAT are they?
kava05 Posted July 26, 2019 Author Posted July 26, 2019 sorry what do you mean? my nat type is open if i dont use geo filter but i need geo filter because if i search for a match on cod4 keeps putting me to the usa server and for geo filter turned on my latency on xbox one going from 130ms to 202ms
Administrators Netduma Alex Posted July 26, 2019 Administrators Posted July 26, 2019 Oh sorry I misunderstood. Okay well I think what's likely happening is that the Xbox is using Microsoft servers to check the NAT type, and the Geo-Filter is probably blocking whatever server it uses to do this check.
kava05 Posted July 26, 2019 Author Posted July 26, 2019 how do i get it open? i need geo filter on so i dont get put in to the usa server
Administrators Netduma Alex Posted July 26, 2019 Administrators Posted July 26, 2019 Does it matter that your NAT type says unavailable? It might actually be open but Microsoft just can't detect it.
kava05 Posted July 27, 2019 Author Posted July 27, 2019 with nat type unavailable i get disconnected in the party chat
Administrators Netduma Fraser Posted July 27, 2019 Administrators Posted July 27, 2019 The Geo-Filter is likely just causing a misreading but it's actually open. The party chat issue is likely because you haven't added your friends to your allow list, if you add them does it work correctly then?
kava05 Posted July 28, 2019 Author Posted July 28, 2019 nope its not working maybe ill just use game chat instead thanks for your help tho
Administrators Netduma Fraser Posted July 28, 2019 Administrators Posted July 28, 2019 28 minutes ago, kava05 said: nope its not working maybe ill just use game chat instead thanks for your help tho You've added all friends to the allow list and you're still getting disconnected? Do you see anything blocked on the Geo-Filter when you get disconnected?
Administrators Netduma Fraser Posted July 30, 2019 Administrators Posted July 30, 2019 Great to hear that, I'll close this topic now. Feel free to open another if needed.
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