Administrators Netduma Fraser Posted February 28, 2021 Administrators Share Posted February 28, 2021 1 hour ago, AWxDAKOTA said: yes sir, no change Unplug the router completely from power for 10 minute - that will let residual power drain and then try accessing please. Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 1, 2021 Share Posted March 1, 2021 Unplugged for 15 mins completely from power. Still same issue. Restarted modem as well, same issue Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 2, 2021 Share Posted March 2, 2021 13 hours ago, AWxDAKOTA said: Unplugged for 15 mins completely from power. Still same issue. Restarted modem as well, same issue When did you first notice this issue occurring? Did this follow a software update or anything? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 3, 2021 Share Posted March 3, 2021 About 2 or 3 weeks ago. Just random. I didnt do anything in particular that would raise suspicion. Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 3, 2021 Share Posted March 3, 2021 7 hours ago, AWxDAKOTA said: About 2 or 3 weeks ago. Just random. I didnt do anything in particular that would raise suspicion. How are you trying to access the interface? Via 192.168.88.1 or by https://dumaos/ (Note: the latter will not work if you're on original firmware, try https://r1/ instead.) Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 4, 2021 Share Posted March 4, 2021 192.168.88.1 I hadnt had a problem until just recently. Ive tried https://dumaos/ and r1 but it says refuses to connect Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 4, 2021 Share Posted March 4, 2021 How did you reset the router initially? Did you hold the reset button for at least 30 seconds? Did the R1 beep after you let go of the button? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 6, 2021 Share Posted March 6, 2021 Honestly I cant remember, but Ill try holding it for 30secs if it makes a difference Netduma Fraser 1 Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 30, 2021 Share Posted March 30, 2021 sorry its taken long to respond. So I did a reset by holding the button down for 30 secs, during that time I did hear a beep from the R1. I then went on to my computer which after a minute or two, connected to the R1. I then went to 192.168.88.1 entered user: admin password: password, Im back to an infinite load screen again. Found it odd that I was able to reconnect with my devices without having to enter the default password in. Thoughts? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 30, 2021 Administrators Share Posted March 30, 2021 10 hours ago, AWxDAKOTA said: sorry its taken long to respond. So I did a reset by holding the button down for 30 secs, during that time I did hear a beep from the R1. I then went on to my computer which after a minute or two, connected to the R1. I then went to 192.168.88.1 entered user: admin password: password, Im back to an infinite load screen again. Found it odd that I was able to reconnect with my devices without having to enter the default password in. Thoughts? Clear the web browser cache/cookies and see if that allows you to load in. They may have cached the original details and so logged in automatically. Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 30, 2021 Share Posted March 30, 2021 Cleared Web Browser cache/cookies. rebooted. Still infinite load screen. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 30, 2021 Administrators Share Posted March 30, 2021 Right click the page, click Inspect Element, on the tab that appears click Network then check the disable cache box. Then hold the browser refresh button until options appear and select the last one, does it load then? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 30, 2021 Share Posted March 30, 2021 Disabled cache as per your direction. same result Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted March 30, 2021 Share Posted March 30, 2021 It does give a message after a minute or so saying "The R app is not loaded yet. please try again in a minute."" Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 31, 2021 Share Posted March 31, 2021 13 hours ago, AWxDAKOTA said: It does give a message after a minute or so saying "The R app is not loaded yet. please try again in a minute."" Are you seeing this after the interface has loaded or while it's still trying to load? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted April 1, 2021 Share Posted April 1, 2021 its a black screen with a loading symbol in the middle, then the message after a minute. The page never actually loads. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 1, 2021 Share Posted April 1, 2021 12 hours ago, AWxDAKOTA said: its a black screen with a loading symbol in the middle, then the message after a minute. The page never actually loads. If you press CTRL+F5 do you see the same issue? Could you perhaps try a different browser so we can rule that out? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted April 1, 2021 Share Posted April 1, 2021 f5 and cntrl+f5 have no effect on the screen. Also I tried it on MS Edge with no luck (been using Chrome) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 Unplug the router from power for a full 24 hours please, then try again. Sometimes that helps with weird issues like this. Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted May 13, 2021 Share Posted May 13, 2021 So i finally had a day where I wasnt requiring internet and I remembered to unplug it for weekend. Then end result was no effect. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 13, 2021 Share Posted May 13, 2021 5 hours ago, AWxDAKOTA said: So i finally had a day where I wasnt requiring internet and I remembered to unplug it for weekend. Then end result was no effect. Are any devices at all able to access the interface? Do you know what firmware the R1 is running by any chance? Link to comment Share on other sites More sharing options...
AWxDAKOTA Posted May 17, 2021 Share Posted May 17, 2021 Have not been able to connect on my note9, my desktop, droid TabA. And as far as firmware, I was current at the time it occurred. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 18, 2021 Share Posted May 18, 2021 11 hours ago, AWxDAKOTA said: Have not been able to connect on my note9, my desktop, droid TabA. And as far as firmware, I was current at the time it occurred. Thanks for confirming, is the R1 particularly hot to touch at all? Are you using the original power adapter? Link to comment Share on other sites More sharing options...
DMC Posted May 19, 2021 Share Posted May 19, 2021 I'm having a similar issue as AWxDAKOTA with my R1. Duma OS Suddenly stopped working around 9 months ago. I have been following this thread and tried all the above steps. None of it has helped. Anything else we can try? Mine does show the red duma os background. It also shows the admin password dialogue box. After I enter the username and password the dialogue box disappears for a second and then reappears. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 19, 2021 Share Posted May 19, 2021 3 hours ago, DMC said: I'm having a similar issue as AWxDAKOTA with my R1. Duma OS Suddenly stopped working around 9 months ago. I have been following this thread and tried all the above steps. None of it has helped. Anything else we can try? Mine does show the red duma os background. It also shows the admin password dialogue box. After I enter the username and password the dialogue box disappears for a second and then reappears. Welcome to the forum! Sorry to hear this, when you factory reset the router do you not then have to perform the initial setup again? If you haven't yet tried this, I'd suggest doing so by holding the reset pint on the back of the R1 for at least thirty seconds, then allow it a few minutes to reset and try accessing the interface again. Link to comment Share on other sites More sharing options...
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