Dmaune Posted June 11, 2019 Posted June 11, 2019 Doesn't matter how many times i reset or what i do this router constantly drops the internet connection. I'll reset it then it drops it after about 5 minutes. Just started doing this within the last month. Huge pain. Oh and it's not my internet connection. When i go directly into the desktop i have absolutely no issues.
Administrators Netduma Fraser Posted June 11, 2019 Administrators Posted June 11, 2019 What do you mean when you go directly into the desktop? What is your exact physical setup? Is it dropping on all devices or wifi/wired devices? Could you post the log file when the disconnects occur please?
Dmaune Posted June 13, 2019 Author Posted June 13, 2019 When i go directly from the modem to the desktop via cable i never have any issue. Only drops when using the netduma. It loses all internet connection yo all devices.
Administrators Netduma Fraser Posted June 13, 2019 Administrators Posted June 13, 2019 What is your exact physical setup? E.g. ISP router/modem > R1 > AP router > devices etc Are you able to get the log file for us when it disconnects please? Is there anything that you seem to be doing specifically when it drops?
Dmaune Posted June 14, 2019 Author Posted June 14, 2019 Modem/r1/devices Doesn't matter what im doing but but since I stream so much that's usually what in doing.
Administrators Netduma Alex Posted June 14, 2019 Administrators Posted June 14, 2019 Under system information, there's a Log at the bottom, and in the side menu there's a button you can press to download the log. If you could download a copy of this file after the problem occurs, and then upload it here once the internet comes back up, that would be great. We can then see in detail what errors occurred at the time.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.