Attackerman Posted May 18, 2019 Share Posted May 18, 2019 Hello Netduma Team, I have an issue. Sometimes I connect to Servers I denied on my Geo Filter. My marker is set in the middle of the ocean, I have strict mode on, and my ping assist is 20. Good job on all the hard work you guys put in 💪 Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 20, 2019 Administrators Share Posted May 20, 2019 Thanks for your support! What router hardware are you using? What firmware version? Keep in mind that when you press DENY on a server, it takes a few minutes to kick in. This is because we are trying to avoid people using the feature to cheat in games! Link to comment Share on other sites More sharing options...
Attackerman Posted May 20, 2019 Author Share Posted May 20, 2019 6 hours ago, Netduma Alex said: Thanks for your support! What router hardware are you using? What firmware version? Keep in mind that when you press DENY on a server, it takes a few minutes to kick in. This is because we are trying to avoid people using the feature to cheat in games. I'm using the R1 and my firmware is 2.1.3.29 I'm aware of the anti cheating feature. When I join a lobby, the servers that I connect to are servers that I denied days, maybe weeks ago. 6 hours ago, Netduma Alex said:  Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 21, 2019 Administrators Share Posted May 21, 2019 When you ping servers you're connected to, you can see an ID for that server. Are you being connected to servers with the same ID of a server that's already been blocked? Or is it just that the servers in-game appear to be the same, but have a unique ID in DumaOS? Link to comment Share on other sites More sharing options...
Attackerman Posted May 21, 2019 Author Share Posted May 21, 2019 I am being connected to servers with the same ID of a server that's already being blocked. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2019 Administrators Share Posted May 21, 2019 Does it show with the name you gave when you denied it previously? Link to comment Share on other sites More sharing options...
Attackerman Posted May 22, 2019 Author Share Posted May 22, 2019 Hello Fraser Yes, It shows the name I gave it when I denied it previously. I always force the New Jersey servers and when I deny them It looks like this "New Jersey 1D" "New Jersey 2D" New Jersey 3D" etc. I go up in numbers and the "D" means Deny. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 22, 2019 Administrators Share Posted May 22, 2019 Okay thanks for the information, I believe we're somewhat aware of an issue like this so I'll pass this on to the team and see if they have any suggestions. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 23, 2019 Administrators Share Posted May 23, 2019 This is an issue we're aware of, it's been escalated and i'm making notes of any threads about the issue so that I can keep people updated. Link to comment Share on other sites More sharing options...
Attackerman Posted May 23, 2019 Author Share Posted May 23, 2019 Dope 👌 I hope you guys find the issue. Good Luck! Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 24, 2019 Administrators Share Posted May 24, 2019 We have tested on an R1 in the office and we found that the allow and deny functionality was working exactly as expected. Could you please provide a screenshot or video recording of what happens on the netduma interface as you connect to apex legends? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 24, 2019 Administrators Share Posted May 24, 2019 Hey, I just did the tests again to make sure, and they worked. I thought i'd provide some screenshots just to confirm what i'm saying. The first one shows Allow working, and the second one shows Deny working. Link to comment Share on other sites More sharing options...
Attackerman Posted May 25, 2019 Author Share Posted May 25, 2019 10 hours ago, Netduma Alex said: We have tested on an R1 in the office and we found that the allow and deny functionality was working exactly as expected. Could you please provide a screenshot or video recording of what happens on the netduma interface as you connect to apex legends? This is very interesting. I don't use the R1 for Apex Legends or any other game aside from BO4 on the PS4. I will try to provide more evidence to support my case. Link to comment Share on other sites More sharing options...
Attackerman Posted May 25, 2019 Author Share Posted May 25, 2019 10 hours ago, Netduma Alex said: Hey, I just did the tests again to make sure, and they worked. I thought i'd provide some screenshots just to confirm what i'm saying. The first one shows Allow working, and the second one shows Deny working. In the meantime, can you please explain to me these screenshots. Thank you for the fast replies! Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted May 28, 2019 Administrators Share Posted May 28, 2019 Hey sorry for the delay, it was a bank holiday yesterday so I wasn't here! -- On the first screenshot, I opened the game to ping the servers, and I chose a server in Brazil. I then pressed ALLOW, and closed the game. Then I put my radius in the middle of the ocean and turned off ping assist so that everything would be blocked. Now when I start the game, wait a minute, and then press ESC twice, allowing me to see the data centers, I can see that the only server that was pinged was the server in Brazil. Therefore ALLOW is working. -- On the second screenshot, I closed the game, I changed the Brazil server from ALLOW to DENY, and I expanded the radius to cover the entire map. Now when I start the game, wait a minute, and then press ESC twice, allowing me to see the data centers, I can see that the only server that was blocked was the server in Brazil. Therefore, DENY is working -- Hope this makes sense! Link to comment Share on other sites More sharing options...
Attackerman Posted June 1, 2019 Author Share Posted June 1, 2019 Thank you for the information. I'm going to be collecting more information for my case, so hopefully we can get to the bottom of this.  Keep up the good work 💪 Link to comment Share on other sites More sharing options...
pie Posted June 24, 2019 Share Posted June 24, 2019 Not worth the rant. Link to comment Share on other sites More sharing options...
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