Nintendo switch not detected in geofilter on the netgear nighthawk XR500

[mark11111112]

hi i have a quick question does anyone know why my Netgear XR500 is not detecting my Nintendo switch in the Geoblock settings even though it is detected as a Nintendo switch? I have also tried setting it as a Nintendo WII with the same results. I have also tried factory reset with the same results.

[BIG__DOG]

try setting it as a console, that corrects the issue with a pc so I assume it will work in your case......This is under review and should be sorted soon in a fiuture firmware update!

[mark11111112]

I Have tried setting it as an xbox/ps4  and also tried changing it to WII as others have suggested with the same Result  it works fine with an actual xbox so i assume it must be a problem with duma os not detecting switch traffic which is strange.

[Netduma Jack]

2 hours ago, mark11111112 said:

I Have tried setting it as an xbox/ps4  and also tried changing it to WII as others have suggested with the same Result  it works fine with an actual xbox so i assume it must be a problem with duma os not detecting switch traffic which is strange.

Hmm, seems strange. We do allow you to manually add items to Traffic Prioritisation since it's not perfect - maybe try clicking 'add device' and adding all the Switch ports to it and see if it works when you're gaming.

[mark11111112]

the problem with that is Nintendo switch different games use different ports and Nintendo suggest opening ports 1 - 65535 (https://en-americas-support.nintendo.com/app/answers/detail/a_id/22272/~/how-to-set-up-a-routers-port-forwarding-for-a-nintendo-switch-console) which is a huge security risk. I tried adding ports 1 - 65535 to the QoS but no dice. I have even tried different games tetris 99, poken tournament DX,  splatoon 2, and nothing comes up.

[Netduma Fraser]

Hey, welcome to the forum!

Please try this: 

1. Hard turn off the switch (hold down the power button and you'll have the option to shutdown)
2. Remove device from the Geo-Filter
3. Set device to PS4 or Xbox in the Device Manager
4. Flush the cloud in the Geo-Filter Map options
5. Wait 2 minutes
6. Re-add device to Geo-Filter
7. Turn on the Switch and search for a game - keep in mind it will only show icons on the map when you're searching for a game

[mark11111112]

I have done all of the above and tried setting it as both xbox and ps4 still not working

[Netduma Fraser]

What games are you trying to play as we haven't tested all games on the Switch.

[mark11111112]

I am trying to play tetris 99 using the geo-filter splatoon works fine so i guess the servers need updating with the tetris 99 matchmaking servers

[Netduma Fraser]

Okay that makes sense then, we have tested Splatoon which is why it works but not tetris. Do you see anything at all on the map when playing Tetris? Make sure you're zoomed out fully.

[mark11111112]

No the map is not showing anything its blank even when fully zoomed out.

[Netduma Fraser]

Interesting, with the Geo-Filter enabled for the game does it still allow you to get matches? May be a silly question but I always thought tetris was a single player game, do they have a matchmaking system?

[mark11111112]

Yeah i can still get into matches tetris 99 is a "battle royal" tetris game you are pitted against 99 other players online and the last one remaining wins its free to download if you have a nintendo online subscription.

[Netduma Fraser]

Wow that sounds really interesting! Given it's a free game I'll get the team to take a look and see if we can get it supported.