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R-Apps Error


Dantaniean

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Posted

Hello

I keep getting this error of late when I try and menu options in the DumaOS on the Netduma R1.  It started happening a week ago and was locking out the router completely.  Since then I have tried a factory reset to see if it makes a difference.  Initially it cleared it, but it has started to return on some of the apps, but not all.  Sometimes I lose access to the Hybrid VPN section and it takes a few attempts to get back in.  I have tried using CCleaner to remove anything saved to the hard drive although I suspect it makes no difference.

Any thoughts?

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  • Administrators
Posted

Can you go to the individual pages and see if they load correctly please? If so unpin everything on the pages itself and then repin what you want and see if it works properly.

Posted

Unpinned the options, nothing is showing now.  Geo-filter comes up with the same error, or takes a long time to load.  QOS shows Anti-Bufferbloat but comes up with the r-apps error to.  Device Manager comes up with R-Apps error.  Hybrid VPN shows the setting to enable and disable VPN.  System Options shows everything ok on dashboard and in settings.  Network Settings shows WAN settings only.

 

I'll get some screen shots to.

  • Administrators
Posted

Odd, under system information in the R-App Manager options change the retry to 5 instead of 3 and then reboot the router please

Posted

Trying now, will keep you posted.

Edit: Unfortunately still getting the same error.  I have noticed a number of failures in the logs section, anything to worry about?

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Just performed a factory reset, seems ok at the moment,.Everything is loading this time.  I'll keep you posted.

  • Administrators
Posted

So is everything better now post factory reset? I wasn't sure if your edit above came before or after you confirming everything is ok!

Posted

Hi, apologies didn't see the message till today.  It seems to be ok at the moment.  Not had the R-Apps message appear since the recommended changes and Factory Reset.  I will continue to monitor and if anything changes, let you know.

Many thanks for your help.

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