Dantaniean Posted December 13, 2018 Share Posted December 13, 2018 Hello I keep getting this error of late when I try and menu options in the DumaOS on the Netduma R1. It started happening a week ago and was locking out the router completely. Since then I have tried a factory reset to see if it makes a difference. Initially it cleared it, but it has started to return on some of the apps, but not all. Sometimes I lose access to the Hybrid VPN section and it takes a few attempts to get back in. I have tried using CCleaner to remove anything saved to the hard drive although I suspect it makes no difference. Any thoughts? Link to comment Share on other sites More sharing options...
raf1212 Posted December 13, 2018 Share Posted December 13, 2018 I have similar problems, especially with hybrid vpn Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 13, 2018 Administrators Share Posted December 13, 2018 Can you go to the individual pages and see if they load correctly please? If so unpin everything on the pages itself and then repin what you want and see if it works properly. Link to comment Share on other sites More sharing options...
Dantaniean Posted December 13, 2018 Author Share Posted December 13, 2018 Unpinned the options, nothing is showing now. Geo-filter comes up with the same error, or takes a long time to load. QOS shows Anti-Bufferbloat but comes up with the r-apps error to. Device Manager comes up with R-Apps error. Hybrid VPN shows the setting to enable and disable VPN. System Options shows everything ok on dashboard and in settings. Network Settings shows WAN settings only. I'll get some screen shots to. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 13, 2018 Administrators Share Posted December 13, 2018 Odd, under system information in the R-App Manager options change the retry to 5 instead of 3 and then reboot the router please Link to comment Share on other sites More sharing options...
Dantaniean Posted December 14, 2018 Author Share Posted December 14, 2018 Trying now, will keep you posted. Edit: Unfortunately still getting the same error. I have noticed a number of failures in the logs section, anything to worry about? Just performed a factory reset, seems ok at the moment,.Everything is loading this time. I'll keep you posted. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 14, 2018 Administrators Share Posted December 14, 2018 So is everything better now post factory reset? I wasn't sure if your edit above came before or after you confirming everything is ok! Link to comment Share on other sites More sharing options...
Dantaniean Posted December 15, 2018 Author Share Posted December 15, 2018 Hi, apologies didn't see the message till today. It seems to be ok at the moment. Not had the R-Apps message appear since the recommended changes and Factory Reset. I will continue to monitor and if anything changes, let you know. Many thanks for your help. Link to comment Share on other sites More sharing options...
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