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Netduma getting no internet from Ethernet Port


One87

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  • Administrators
Posted

Only a power adapter is fine. But if you do then connect it to your modem, make sure you power off your R1 and then back on again as it's more likely to correctly connect to the Internet that way.

Posted

Yeah I tried it with just the power cable and it never beeps or resets. Just shows like this

 

DD59B123-6BB0-462D-9AC2-FEE02E27A84F.jpeg

  • Administrators
Posted

Could you plug an Ethernet cable into it (that's connected to another device) so at least one LED lights up on 2,3,4 or 5. It's easier to then tell when you've done the reset

Then try the hard reset using a pen at the back.

If that doesn't work, could you email us at [email protected] and link to this thread.

Thanks.

 

Posted

Hold it until it beeps !  It will beep  believe me.  Mine took longer than 2 minutes.     Its not instant beep.  Have a hair pin ,  or pen refill so u can properly  click n hold button.  It will

Posted
On 12/5/2018 at 6:41 AM, Netduma Admin said:

Could you plug an Ethernet cable into it (that's connected to another device) so at least one LED lights up on 2,3,4 or 5. It's easier to then tell when you've done the reset

Then try the hard reset using a pen at the back.

If that doesn't work, could you email us at [email protected] and link to this thread.

Thanks.

 

I tried and it does not work. no factory can be done the netduma. i submitted email yesterday with link to his thread.

  • 1 month later...
Posted

hello comes to update the r1 with dumas os 2.1.3.29 and I can not have internet that r1 gives the ip addresses well in the network lan. my modem is in brigde mode.

  • Administrators
Posted
3 hours ago, ARCADE said:

hello comes to update the r1 with dumas os 2.1.3.29 and I can not have internet that r1 gives the ip addresses well in the network lan. my modem is in brigde mode.

Did this happen after updating the firmware or after you put your modem in bridge mode. Are you definitely referring to the internet and not interface access? Can you access the interface?

  • Administrators
Posted

It may be that you require PPPoE details to be entered into WAN settings. If you take the hub out of bridge mode does it work?

  • 1 month later...
Posted

yes if I go out the modem from the bridge world everything works perfectly i internet. So what must be done to have internet bridge mode? before the update I did not have this problem

  • Administrators
Posted

So it's all working then? Great news if yes :)

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