Help....

[David824]

So 
I was just having too much trouble with the new dumaos....so I tried downloading back to the R1 firmware...said it would take 2 mins...and my router beep to reboot...screen froze...now I cant get into either interface on my pc. What can I do now?

[Netduma Admin]

Don't worry, it should be fine. Just go to a new browser or open Chrome in incognito mode. Then type in 192.168.88.1 and you should be back on the old interface.

[David824]

nope.....its saying 404 mpt found and giving my this in the URL line http://192.168.88.1/desktop/index.html?cache=0#com.netdumasoftware.dashboard

[David824]

14 minutes ago, Netduma Admin said:

Don't worry, it should be fine. Just go to a new browser or open Chrome in incognito mode. Then type in 192.168.88.1 and you should be back on the old interface.

nevermind...you were right...I used firefox and it brought me back to the old site...thank you!

[BIG__DOG]

1 hour ago, David824 said:

nevermind...you were right...I used firefox and it brought me back to the old site...thank you!

to rectify this for future reference delete browser cache. That way you will not need to swap browsers. So if you still cannot access the old R1 UI with firefox then just clear firefox browser cache.