silent13clk Posted November 5, 2018 Share Posted November 5, 2018 I was updating to the new beta firmware. I was on 1.03.3 and was going to apply the fix when my power went out. I kicked the outlet on accident. The router still lights up. I connected my PC via ethernet to port 2 and I have nothing else connected to the netduma rout er. I did an IPconfig and I dont have a default gateway showing. Is my router bricked? Link to comment Share on other sites More sharing options...
BIG__DOG Posted November 6, 2018 Share Posted November 6, 2018 6 hours ago, silent13clk said: I was updating to the new beta firmware. I was on 1.03.3 and was going to apply the fix when my power went out. I kicked the outlet on accident. The router still lights up. I connected my PC via ethernet to port 2 and I have nothing else connected to the netduma rout er. I did an IPconfig and I dont have a default gateway showing. Is my router bricked? You should not have upgraded from 1.03.3 without assistance from Netduma. I am not sure if your router can be rescued but hopefully @Netduma Fraser or @Netduma Admin or @Netduma Jack may be able to advise and assist you further. You may have to return it to their facility for repair if it is possible to. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 6, 2018 Administrators Share Posted November 6, 2018 As the instructions said, you should not have upgraded from 1.03.3. You will need to send the router back to us for us to fix. Could you email us at [email protected] and we will take it from there. Thanks. Link to comment Share on other sites More sharing options...
silent13clk Posted November 6, 2018 Author Share Posted November 6, 2018 I sent you an email as requested. Thank you. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted November 6, 2018 Netduma Staff Share Posted November 6, 2018 1 hour ago, silent13clk said: I sent you an email as requested. Thank you. Great - we'll take it from there. Link to comment Share on other sites More sharing options...
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