JDVino24 Posted June 20, 2015 Posted June 20, 2015 PSN doesn't work I can sign in, just not be in parties or play online games, IP Fragmentation isn't supported and It cannot connect to the server within the time limit. PLZ HELP!
Zennon Posted June 20, 2015 Posted June 20, 2015 Hello JDVino24 is your Nat open? http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat And does this happen when you disable the Geo-filter? have you tested with your other router since this problem started?
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 IP fragmentation usually happens when you've set a custom MTU. So if you've set a custom MTU is it possible that you've also got a static IP on the console? Can you make sure thay everything is set to automatic and see if the problem continues
Administrators Netduma Fraser Posted June 20, 2015 Administrators Posted June 20, 2015 Hey JD, please follow Zennon and Crossy's suggestions and let us know how that works out for you!
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Sadly the suggestions did not work... I can give you guys the 2 "error" codes I receive. Also we've had 4 routers this past month and only my apple one works with psn.
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 Sadly the suggestions did not work... I can give you guys the 2 "error" codes I receive. Also we've had 4 routers this past month and only my apple one works with psn. Can you confirm that it is definetly connected with an automatic IP?
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Can you confirm that it is definetly connected with an automatic IP? Yep. I don't know what static ip is but I set IP to automatic on the ps4,
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 Yep. I don't know what static ip is but I set IP to automatic on the ps4, Do you have the two error codes please And just to confirm - all other devices are working correctly?
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Do you have the two error codes please And just to confirm - all other devices are working correctly? "The router in use might not support IP packet fragmentation, some network features of the ps4 might be restricted. For more details contact your router manufacturer." "Cannot connect to the server within the time limit. There might have been a problem in connecting to the network, or Playstation Network or the server might be temporarily busy. (NW-31175-7)" Everything that isn't psn works fine!
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 "The router in use might not support IP packet fragmentation, some network features of the ps4 might be restricted. For more details contact your router manufacturer." "Cannot connect to the server within the time limit. There might have been a problem in connecting to the network, or Playstation Network or the server might be temporarily busy. (NW-31175-7)" Everything that isn't psn works fine! Can you take a picture of the Network details on the PS4 and post it here to check that it has connected properly
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Can you take a picture of the Network details on the PS4 and post it here to check that it has connected properly What do you mean by network details?
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 What do you mean by network details? I think if you go to Settings >> Network you can go to Network details and it will display some information about the network.
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 I think if you go to Settings >> Network you can go to Network details and it will display some information about the network. https://plus.google.com/u/0/photos/albums/phae44c1cjta45dpkrkrniubip99ke0q1?pid=6162516330718436098&oid=114121882625898945391
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 https://plus.google.com/u/0/photos/albums/phae44c1cjta45dpkrkrniubip99ke0q1?pid=6162516330718436098&oid=114121882625898945391 It won't let me access it. Could you try uploading it to imgur.
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 It won't let me access it. Could you try uploading it to imgur. http://imgur.com/KcqXOK3
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 http://imgur.com/KcqXOK3 Ok, it looks like it's connected properly. Can you go to Settings >> LAN and change the DNS setting to 8.8.8.8 and 8.8.7.7 and see if this works
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Ok, it looks like it's connected properly. Can you go to Settings >> LAN and change the DNS setting to 8.8.8.8 and 8.8.7.7 and see if this works That didn't work ):
lukasz Posted June 20, 2015 Posted June 20, 2015 For safety i would blank the mac adrress nad ip just a advice for the future you never know who is watching
Zennon Posted June 20, 2015 Posted June 20, 2015 Found this you could try altering your mtu if you have not tried this already https://downtoday.co.uk/cant-sign-in-to-psn-on-ps4-change-mtu-settings/
JDVino24 Posted June 20, 2015 Author Posted June 20, 2015 Found this you could try altering your mtu if you have not tried this already https://downtoday.co.uk/cant-sign-in-to-psn-on-ps4-change-mtu-settings/ Didn't work either
Netduma Staff Netduma Crossy Posted June 20, 2015 Netduma Staff Posted June 20, 2015 Didn't work either Have you followed the instructions Zennon posted originally for opening your NAT?
zombitroid Posted June 20, 2015 Posted June 20, 2015 So before you got the net duma you were able to sign in?
zombitroid Posted June 20, 2015 Posted June 20, 2015 err nevermind, you can sign in but cant get into parties/ game servers. my bad.. This has happened to me before a while ago, I just cant remember quite how I fixed it. I believe that I had a dmz assigned to my console's ip address incorrectly, what I did is I disabled the dmz using my modem/router's interface, and then I rebooted the router, and restarted my ps4 and that fixed it, i could then play cod online. I dont know if this will work for you or if you even have a dmz enabled.
zombitroid Posted June 20, 2015 Posted June 20, 2015 I think that if you were able to play online games before you got the net duma, that you should try and disconnect the duma and try using just your regular router, and if that works, then Crossy and Zennon should be able to isolate the problem/ setting in the netduma, or your personal configuration on your router. keep us updated. Also if you want you could try to set a custom mtu of 1492, or maybe 1500 on your ps4. That might help, usually I get an ip fragmentation error when there is a custom mtu, so if you made your mtu too low in order to lower lag then online games might not work.
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