vonskie Posted June 29, 2018 Posted June 29, 2018 I could not access my WD nas remotely with this firmware update, it was not reliable... I also had problems with my new fire tv cube pausing all the time.. Tried everything nothing worked its like ever so often it would disconnect. i then swapped it out with a portal Wifi and the WD Nas worked and pausing stopped. I have an xbox one x... Any updates in the pipe that might fix some of these problems or should I take it back?
Administrators Netduma Fraser Posted June 29, 2018 Administrators Posted June 29, 2018 I could not access my WD nas remotely with this firmware update, it was not reliable... I also had problems with my new fire tv cube pausing all the time.. Tried everything nothing worked its like ever so often it would disconnect. i then swapped it out with a portal Wifi and the WD Nas worked and pausing stopped. I have an xbox one x... Any updates in the pipe that might fix some of these problems or should I take it back? So the previous firmware worked is that correct? I've sent you a PM to help us collect information.
vonskie Posted June 30, 2018 Posted June 30, 2018 Not sure as I just got the amazon cube tv. However I think my nas worked on the 10 version the one before 18
Administrators Netduma Admin Posted June 30, 2018 Administrators Posted June 30, 2018 Ok. Let us know if things improve with the new update Fraser sent you.
vonskie Posted June 30, 2018 Posted June 30, 2018 I think the router with dumaos is awesome. You guys will get the bugs worked out in time. I wish it would auto switch the 5ghz channels for the best connection and I wish when in dfs mode and it switches out to normal bands it would switch back to dfs if there was no activity in a given time period like the portal Wifi. The pausing is very strange. It is not buffering, it just pauses for no reason no error no nothing.
Administrators Netduma Admin Posted June 30, 2018 Administrators Posted June 30, 2018 That’s an interesting idea. Are th pauses continuing? And have you tried Netgear support?
Guest Killhippie Posted July 1, 2018 Posted July 1, 2018 I think the router with dumaos is awesome. You guys will get the bugs worked out in time. I wish it would auto switch the 5ghz channels for the best connection and I wish when in dfs mode and it switches out to normal bands it would switch back to dfs if there was no activity in a given time period like the portal Wifi. The pausing is very strange. It is not buffering, it just pauses for no reason no error no nothing. To be honest unless you are in a heavily congested area the default settings for 5Ghz are fine. Your Amazon cube may not support DFS channels properly. Try using default to see if the pausing goes away.
neo2070 Posted July 2, 2018 Posted July 2, 2018 What applications are you running on your Fire TV Cube when it is pausing?
vonskie Posted July 2, 2018 Posted July 2, 2018 Cube would pause on hardwired and WiFi using sylk and firefox for youtube Hulu was fine and Netflix seemed to be oaky as well Also my wd nas was not remotely available
Administrators Netduma Fraser Posted July 2, 2018 Administrators Posted July 2, 2018 Did you try hippies suggestion above?
vonskie Posted July 2, 2018 Posted July 2, 2018 It hardwired at this point did you send me an update to try?
Administrators Netduma Fraser Posted July 2, 2018 Administrators Posted July 2, 2018 It hardwired at this point did you send me an update to try? I sent you a different one but just sent potential fix firmware now
vonskie Posted July 4, 2018 Posted July 4, 2018 Here is an update WIth the fire TV Cube when playing youtube videos it pauses on this router and another brand so it is not a xr500 problem but a Cube Tv problem The version you sent me the DBG one seems to list more upnp devices and my wd nas works remotely like it should. I will test this week and let you know how it goes.
Guest Killhippie Posted July 4, 2018 Posted July 4, 2018 Here is an update WIth the fire TV Cube when playing youtube videos it pauses on this router and another brand so it is not a xr500 problem but a Cube Tv problem The version you sent me the DBG one seems to list more upnp devices and my wd nas works remotely like it should. I will test this week and let you know how it goes. https://www.reddit.com/r/fireTV/comments/8ty8e9/fire_tv_cube_randomly_pausing_and_unpausing/
vonskie Posted July 4, 2018 Posted July 4, 2018 With the older fixed firmware my wd nas has two upnp ports open like it should and it works remotely. The .22 version would only open one port on it and it would not work
vonskie Posted July 4, 2018 Posted July 4, 2018 Thanks for that info Here is an update WIth the fire TV Cube when playing youtube videos it pauses on this router and another brand so it is not a xr500 problem but a Cube Tv problem The version you sent me the DBG one seems to list more upnp devices and my wd nas works remotely like it should. I will test this week and let you know how it goes. https://www.reddit.com/r/fireTV/comments/8ty8e9/fire_tv_cube_randomly_pausing_and_unpausing/
vonskie Posted July 5, 2018 Posted July 5, 2018 So far with the older fixed version my nas is working remotely just fine and everything else seems to be okay. The cube tv is not a XR500 issue.
faulko Posted July 5, 2018 Posted July 5, 2018 All my Device name changes reverted back to their original names after the update. Caused the 'Device not found' and 'Uncaught Unmatched device' errors also. Looks like it will require a factory reset as Geo-filter devices and Priority devices under the QoS won't load up to enable updating the device. If people had auto update ticked and the router for what ever reason did an update big or small would that cause these issues. Reason i ask is i went to update to this version only to realize i already have it, yet i didn't install it.
vonskie Posted July 6, 2018 Posted July 6, 2018 My wd nas is now not working remotely. How does upnp work? Once the ports are created do they time out? This seems to be happening.
Administrators Netduma Fraser Posted July 6, 2018 Administrators Posted July 6, 2018 My wd nas is now not working remotely. How does upnp work? Once the ports are created do they time out? This seems to be happening. It opens the ports when it detects they are needed so its likely they will time out. Set up port forwarding rules, once you've done that does it work correctly?
vonskie Posted July 7, 2018 Posted July 7, 2018 In the forums of wd cloud other people were complaining about this problem on various routers.. So I set it to port forward the ports.
Administrators Netduma Admin Posted July 7, 2018 Administrators Posted July 7, 2018 Ok - that’s fine if you’ve done it correctly. Is it working now?
vonskie Posted July 10, 2018 Posted July 10, 2018 Yes it works with port forward. I put my router and the version you sent to me Did a factory reset Reconfigured it Then forgot to tell it to not automatically update So it worked on the fixed firmware until it upgraded to the 22 version or so it appears I do not feel like messing with it again right now I will just stay with 22 and the port forward
vonskie Posted July 10, 2018 Posted July 10, 2018 Overall I am happy with the xr500 I get 80 Megabyte per second almost lan speed transfers to my nas not megabits that is awesome compared to other routers I have tried
JACKSDARIPPER Posted August 27, 2018 Posted August 27, 2018 I’m still on the firmware before this one. I haven’t updated because I read that every one is having issues. Is safe to update
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