spacejumping Posted May 31, 2018 Posted May 31, 2018 I have used the R1 for years and finally picked up the XR500 I have setup my ps4pro under device manager to playstation Added ps4 to geo filter as a console - Filtering mode (also tried spectating mode) profile was set to destiny I can't see any servers or triangles or anything on the geo filter map Meanwhile... I setup my pc and it works - I can see servers and triangles on the geo filter PC is set to console (saw this in another thread) geo filter is set to spectating EDIT** Just setup my Xbox1X and everything populates xbox in device manager set as console under geo filter in filtering mode Can see servers and triangles
Netduma Staff Netduma Jack Posted May 31, 2018 Netduma Staff Posted May 31, 2018 Hi, welcome to the forum! It's possible your PS4 has been incorrectly identified by the XR500. If you go into the PS4 network settings and check the IP address, does it match the IP address shown on the XR500? By comparing the device in this way you can find out whether you have added the correct device to the Geo-Filter. Also try deleting the device from the Geo-Filter and adding again. If you find that you have added the wrong device, make sure to find out which device is your PS4 by comparing the address and name it.
spacejumping Posted June 1, 2018 Author Posted June 1, 2018 Yes, I always double check the addresses to make sure they match up. I have removed the device multiple times from device manager and even set static address to it with no change. Changed the name in the device manager to make sure I'm adding the correct device too.
Administrators Netduma Fraser Posted June 1, 2018 Administrators Posted June 1, 2018 Add the console to the Geo-Filter then click Flush Cloud in the Geo-Filter Map settings. Then try searching for a game. Also can you provide us with a screenshot of the entire Geo-Filter page please (Can upload to imgur and post the link here).
spacejumping Posted June 2, 2018 Author Posted June 2, 2018 Ok added it again and flushed the cloud. Searched for a game and still nothing [imgur](https://i.imgur.com/IkuHT9Z.png) Its weird too because my pc and xbox both populate just fine
spacejumping Posted June 2, 2018 Author Posted June 2, 2018 Just tried using wifi on my ps4. Setup everything and the geofilter populates correctly went back to wired and nothing shows up.
Administrators Netduma Fraser Posted June 2, 2018 Administrators Posted June 2, 2018 Did you change the device in Geo-Filter when you switched to WiFi? If not then you had the WiFi PS4 added the whole time not the wired PS4 added. If you did then this doesn't make any sense and would recommend switching ethernet cables.
vShikko Posted June 2, 2018 Posted June 2, 2018 Leave your ps4 in spectate mode, when you startup a game change over to filtered. Sometimes the servers will appear & disappear quickly before you can ping them.
spacejumping Posted June 2, 2018 Author Posted June 2, 2018 Did you change the device in Geo-Filter when you switched to WiFi? If not then you had the WiFi PS4 added the whole time not the wired PS4 added. If you did then this doesn't make any sense and would recommend switching ethernet cables. Yes I deleted the wired geo filter device and setup the wifi device. My consoles have never been on wifi. First time was to test out this. I've tried 3 different ethernet cables tried removing the wired switch and connect directly to the router
Administrators Netduma Fraser Posted June 2, 2018 Administrators Posted June 2, 2018 It doesn’t really make any sense, the only thing I could possibly think of is NAT related. Does it have an open NAT?
spacejumping Posted June 2, 2018 Author Posted June 2, 2018 ok I just went through and removed all network connections and soft reset my ps4 rebooted the xr500 deleted all the geo filters logged out setup everything again with just the ps4 on wired and its working now. I wonder if the xr500 was keeping old settings because I gave my ps4 a different static address also with my ps4 off and disconnected from ethernet, I couldnt remove the device from device manager I'll keep testing and re-add my pc and xbox to see what it does Yea all NAT is open PS4 is type 2
Administrators Netduma Fraser Posted June 2, 2018 Administrators Posted June 2, 2018 Okay great to hear that! It will wait a bit of time before you’re able to delete it usually in case it reconnects.
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