same internet drops with xr500 as r1

[DaTz]

never had problems with old crappy netgear router.. dunno bout this dumaOS

 

drops 1-2 times a day at random times

[pollutionblues]

When it drops out connect directly to your modem, do you have internet then?

[Netduma Admin]

It won’t be DumaOS causing the drop outs. It’s far more likely to be an issue with your Internet line, or maybe WiFi congestion.

 

1. What do you mean by ‘drops out’? Is it that you cannot access the Internet? If yes, can you get onto DumaOS at this time?

 

2. Are you connecting via WiFi when the drop out happens?

 

3. How are you fixing the problem? Do you just wait and then it’s ok again?

[echo512]

I'm having connection drop issues as well.

I am coming from an asus router, corporate VPN connection up for weeks, no issue.

Then switching to XR500, VPN connection dropping almost twice daily.

 

 

[Netduma Admin]

I'm having connection drop issues as well.

I am coming from an asus router, corporate VPN connection up for weeks, no issue.

Then switching to XR500, VPN connection dropping almost twice daily.

 

Hi Echo - could you create a new topic please and we will help you there. When creating the new topic, could you confirm if it's just the VPN dropping out, or the entire connection? 

[Zirkawn]

the connection drops for me as well

[pollutionblues]

the connection drops for me as well

Can you create your own topic please, give as many details of your issue and setup as possible. Thanks

[Netduma Fraser]

the connection drops for me as well

 

I have sent you debug firmware and instructions on what to do if you get it again so you can collect the relevant information for us to fix it.