wawaweewaVeryNice Posted January 4, 2018 Posted January 4, 2018 When connecting with an Ethernet cable my internet is working. Although when i am using my phone it shows up with the WiFi logo with an x in it meaning its connected but their is no internet access. Can anyone help in trying to fix this as there are no wireless devices that are working in my home? * When i go onto the misc page on my computer it says please post issue in the forums on netduma
pollutionblues Posted January 4, 2018 Posted January 4, 2018 You may have to change the WiFi channel on the Duma. Follow the steps here http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out-
wawaweewaVeryNice Posted January 4, 2018 Author Posted January 4, 2018 ive already tried that and i factory reset it, changed the settings again and still its not working *It was working last night and i woke up this morning and its stopped working completely, usually a reboot fixes the problem but this time its not even changing
BIG__DOG Posted January 4, 2018 Posted January 4, 2018 so you have internet over ethernet but not wifi? Has the ssid changed at all or reverted back to netdumar1? Go into your wifi devices ( if it is a phone for example) and go into wifi network settings and get your device to "forget network" which will delete all saved login data. Then search for wifi ssid and select yours and re-enter your username and password.
wawaweewaVeryNice Posted January 4, 2018 Author Posted January 4, 2018 My internet is working through ethernet but not through the WiFi so it cant be down
wawaweewaVeryNice Posted January 4, 2018 Author Posted January 4, 2018 i dont know why but its randomly started working again
BIG__DOG Posted January 4, 2018 Posted January 4, 2018 have you changed wifi channel? 1 6 and 11 are the only channels that do not bleed over into other channels.
Netduma Staff Netduma Jack Posted January 4, 2018 Netduma Staff Posted January 4, 2018 i dont know why but its randomly started working again That's great; you should try using a channel analyser (suggested above) to find the least congested channel and connect to that. This could be a precaution against the WiFi dropping out in the future
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