TwitchAbonafide Posted March 31, 2017 Share Posted March 31, 2017 I'm having Wifi issues, whenever I use my phone for an application the connection tends to "time out", load for too long, or I have to disconnect it and reconnect it or disable the the wifi in the Netduma settings then enable it again and put in all the information. It use to run fine, but for the past 3 weeks it has been doing this and I'm not sure what to do. I've tried using the enable Wifi work around, I've constantly tried different channels (1, 6, and 11) I've restored the router to factory settings and nothing has fix this problem. There's only 3 devices connected to it at a time, a kindle and 2 phones, but I always have this problem. Is there anything else I could try? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2017 Administrators Share Posted March 31, 2017 Here are a few easy suggestions: Change to PSK2 security Set static IPs for these devices in DHCP lease Change DNS to OpenDNS: 208.67.222.222 and 208.67.220.220 See if they resolve the issue. Link to comment Share on other sites More sharing options...
BIG__DOG Posted March 31, 2017 Share Posted March 31, 2017 also wifi channels 1, 6 and 11 are the most common is use so it may be that there is channel interference unless you have used a wifi scanner to check theres no close by wifi on that channel. Link to comment Share on other sites More sharing options...
PharmDawgg Posted March 31, 2017 Share Posted March 31, 2017 Get yourself a wifi extender or wifi access point so you can access 2.4Ghz/5Ghz bands. It's one more device but all your wifi issues will be solved. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted March 31, 2017 Author Share Posted March 31, 2017 Here are a few easy suggestions: Change to PSK2 security Set static IPs for these devices in DHCP lease Change DNS to OpenDNS: 208.67.222.222 and 208.67.220.220 See if they resolve the issue. Okay, so I've always used PSK2 security, I've tried setting the static IP and the DNS you suggested, it got a little better, but still hangs a lot. I don't know what happened, but it just doesn't work flawlessly anymore. also wifi channels 1, 6 and 11 are the most common is use so it may be that there is channel interference unless you have used a wifi scanner to check theres no close by wifi on that channel. These channels aren't suppose to overlap eachother, but I live in nyc, in an apartment building, so it does, and I honestly forgot about this problem, so I did this https://ibb.co/cJCJrF to find the best channel for me, and I see some changes, but not enough, not sure what else I can do. Get yourself a wifi extender or wifi access point so you can access 2.4Ghz/5Ghz bands. It's one more device but all your wifi issues will be solved. I might do this. Thank you everyone for your suggestions, I just find it weird how it use to work with no problems, but not anymore. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2017 Administrators Share Posted April 1, 2017 Is there anything that's changed recently? Perhaps with your setup? Have you moved any wireless devices close to the router? I think it was Bagsta who had an issue of wireless devices in close proximity to the router messing with the wifi. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 2, 2017 Author Share Posted April 2, 2017 Is there anything that's changed recently? Perhaps with your setup? Have you moved any wireless devices close to the router? I think it was Bagsta who had an issue of wireless devices in close proximity to the router messing with the wifi. I got a Ps4 Pro, that's about it that changed. I think I figured it out just now.... I recently factory reset my router and I set it to use my 230 mbps bandwidth, but it didn't save it, when I did a speed test on my pc I was only getting about 40 mbps for download and I think the wifi just wasn't getting enough bandwidth period, so I set it back up and made sure my PC was getting my speeds and now the wifi is good. Lol. Smh. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 2, 2017 Administrators Share Posted April 2, 2017 Great to hear it seems to be resolved, I'll keep the thread open for now just in case that changes Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 2, 2017 Author Share Posted April 2, 2017 Great to hear it seems to be resolved, I'll keep the thread open for now just in case that changes Eh, it fix it at first, but not anymore. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2017 Administrators Share Posted April 3, 2017 Can you try turning off turbo mode please and see if that resolves your issue. If not try preemptive and see if that works. I realise your speed will be lowered but want to see if it's the cause Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 7, 2017 Author Share Posted April 7, 2017 Can you try turning off turbo mode please and see if that resolves your issue. If not try preemptive and see if that works. I realise your speed will be lowered but want to see if it's the cause I don't know what happened, but now my router wont connect to anything at all. I tried restarting it, leaving it unplugged for 5 minutes, and rebooting my modem, still nothing would connect to it, nothing hard wired or wireless, so I tried factory resetting it and that didn't work either, I can still get into it's settings, but nothing works so now I'm connected directly into my modem. Before any of this started web pages stop loading then said there was a DNS issue, but then immediately changed to saying there's no internet connection, also everytime I restarted the Duma through the setting it would say there was a msc. error please contact Netduma forums. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted April 7, 2017 Share Posted April 7, 2017 I don't know what happened, but now my router wont connect to anything at all. I tried restarting it, leaving it unplugged for 5 minutes, and rebooting my modem, still nothing would connect to it, nothing hard wired or wireless, so I tried factory resetting it and that didn't work either, I can still get into it's settings, but nothing works so now I'm connected directly into my modem. Before any of this started web pages stop loading then said there was a DNS issue, but then immediately changed to saying there's no internet connection, also everytime I restarted the Duma through the setting it would say there was a msc. error please contact Netduma forums. What modem do you have? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 7, 2017 Administrators Share Posted April 7, 2017 I don't know what happened, but now my router wont connect to anything at all. I tried restarting it, leaving it unplugged for 5 minutes, and rebooting my modem, still nothing would connect to it, nothing hard wired or wireless, so I tried factory resetting it and that didn't work either, I can still get into it's settings, but nothing works so now I'm connected directly into my modem. Before any of this started web pages stop loading then said there was a DNS issue, but then immediately changed to saying there's no internet connection, also everytime I restarted the Duma through the setting it would say there was a msc. error please contact Netduma forums. Did you change any settings other than the ones I mentioned? Did you change DHCP settings for example? Unplug the Netduma, reboot the modem then after 30 seconds plug in the R1 and see if you have internet. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 7, 2017 Author Share Posted April 7, 2017 Did you change any settings other than the ones I mentioned? Did you change DHCP settings for example? Unplug the Netduma, reboot the modem then after 30 seconds plug in the R1 and see if you have internet. Didn't change anything and I did a factory reset, and even though I did that already I tried doing what you suggested again and it still didn't work.... Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 8, 2017 Author Share Posted April 8, 2017 What modem do you have? Didn't even see this, Ubee DDW36C also when it did work I tried to do a DMZ host, but it would not work, ever. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 8, 2017 Administrators Share Posted April 8, 2017 Do you see the WAN IP in Device Manager? If you can't see this go to Settings > WAN and make sure static is disabled. Otherwise completely unplug the router for 24 hours, and then plug in and see if you have internet. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 20, 2017 Author Share Posted April 20, 2017 Do you see the WAN IP in Device Manager? If you can't see this go to Settings > WAN and make sure static is disabled. Otherwise completely unplug the router for 24 hours, and then plug in and see if you have internet. I see the WAN IP and I try to have insert that number into the DMZ Host on my modem and it never works, idk why. I left the Duma unplugged for nearly 2 weeks and now it works again, but why would it randomly stop connecting? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2017 Administrators Share Posted April 20, 2017 What do you mean by it never works? It doesn't save? If you're referring to the fact that the blue box on the duma device manager is still there - it won't go away but it's nothing to worry about. I don't know why that's occurred but keep us updated on if it continues to work. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 20, 2017 Author Share Posted April 20, 2017 What do you mean by it never works? It doesn't save? If you're referring to the fact that the blue box on the duma device manager is still there - it won't go away but it's nothing to worry about. I don't know why that's occurred but keep us updated on if it continues to work. When I enter the WAN IP into my modem under DMZ Host that warning sign never goes away, so I assume it never works. Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 20, 2017 Author Share Posted April 20, 2017 What do you mean by it never works? It doesn't save? If you're referring to the fact that the blue box on the duma device manager is still there - it won't go away but it's nothing to worry about. I don't know why that's occurred but keep us updated on if it continues to work. Okay, so stuff like this keeps happening when I'm hardwired to the Duma forum.netduma.com’s server DNS address could not be found. Try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 20, 2017 Author Share Posted April 20, 2017 But the Wifi still works... I really think it's just the router at this point. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2017 Administrators Share Posted April 21, 2017 Are you using default enabled DNS? If so use your ISP DNS and see if that stops that issue Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 21, 2017 Author Share Posted April 21, 2017 Are you using default enabled DNS? If so use your ISP DNS and see if that stops that issue I don't know where to find that tbh Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2017 Administrators Share Posted April 21, 2017 I don't know where to find that tbh Okay probably using auto then which is fine. Can you try everything from here just to cover all bases please: Don't put the router on the floor Don't put it in a corner or a cupboard Channel change to least congested PSK2 Security mode No wireless devices nearby e.g. wireless headphones etc, definitely not near a microwave Make sure all devices connect via automatic settings aka - no static IPs set on them individually Set a static IP for the Duma on your ISP hub Set ALL devices on the Duma with a static IP in DHCP lease Make sure all those IPs fall within the DHCP range aka .100-.250 Disable stealth mode in misc settings Also try turbo mode off and preemptive algorithm Link to comment Share on other sites More sharing options...
TwitchAbonafide Posted April 22, 2017 Author Share Posted April 22, 2017 Okay probably using auto then which is fine. Can you try everything from here just to cover all bases please: Don't put the router on the floor Don't put it in a corner or a cupboard Channel change to least congested PSK2 Security mode No wireless devices nearby e.g. wireless headphones etc, definitely not near a microwave Make sure all devices connect via automatic settings aka - no static IPs set on them individually Set a static IP for the Duma on your ISP hub Set ALL devices on the Duma with a static IP in DHCP lease Make sure all those IPs fall within the DHCP range aka .100-.250 Disable stealth mode in misc settings Also try turbo mode off and preemptive algorithm Now the Wifi stopped working.... The router is literally on the wall hanging... and I've tried all of those except the static IP stuff.... I shouldn't have to do any of that for my Wifi or anything hardwired to work anyway.... This router is literally dying... Link to comment Share on other sites More sharing options...
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