wawaweewaVeryNice Posted November 29, 2016 Posted November 29, 2016 Something went wrong when trying to ping. Please make sure no devices are VPN'd and that your firewall isn't blocking the ping result. When im playing a game in comes up with this like every 20 seconds or so and im wondering if you could help me,
ColonicBoom Posted November 29, 2016 Posted November 29, 2016 Try turning off 'Auto-Ping Host'. Then manually ping the server if you want to know. edit - and obviously check that nothing is VPN'd too.
fuzzy clam Posted November 29, 2016 Posted November 29, 2016 As CB suggested above I would just add if you go to VPN tick it then click apply, then untick it and hit apply it sorts it out.
wawaweewaVeryNice Posted November 30, 2016 Author Posted November 30, 2016 Ok ill try that now thank you
wawaweewaVeryNice Posted November 30, 2016 Author Posted November 30, 2016 Theres also a problem with the vpn page where it just freezes and wont let click anything.
Administrators Netduma Fraser Posted November 30, 2016 Administrators Posted November 30, 2016 Hey, welcome to the forum! Follow this guide and that should resolve your issue: http://support.netduma.com/support/solutions/articles/16000022397-why-can-t-i-ping- Theres also a problem with the vpn page where it just freezes and wont let click anything. Make sure you're using Google Chrome or Firefox and that you're on the default theme on the router instead of V2.
wawaweewaVeryNice Posted November 30, 2016 Author Posted November 30, 2016 It is on the default theme and its still freezing i have tried both firefox and chrome and for both it freezes and its just on the vpn page
abc123 Posted November 30, 2016 Posted November 30, 2016 can you open the developer toolkit (in chrome F12) and then go to console? are there any errors? if so please post them, thanks!
wawaweewaVeryNice Posted November 30, 2016 Author Posted November 30, 2016 WebSocket connection to 'ws://192.168.88.1:8083/' failed: Error in connection establishment: net::ERR_CONNECTION_REFUSEDdo_apply @ vpn.js?version=1.03.6h:255(anonymous function) @ d3.v3.min.js?version=1.03.6h:1 jquery-1.10.2.min.js?version=1.03.6h:6 GET http://192.168.88.1/cgi-bin/vpnlog.shnet::ERR_NETWORK_IO_SUSPENDEDsend @ jquery-1.10.2.min.js?version=1.03.6h:6ajax @ jquery-1.10.2.min.js?version=1.03.6h:6safe_ajax @ util.js?version=1.03.6hb:285safe_get_promise @ util.js?version=1.03.6hb:304polling @ vpn.js?version=1.03.6h:192(anonymous function) @ vpn.js?version=1.03.6h:198e @ q.min.js?version=1.03.6h:1h.promiseDispatch.j @ q.min.js?version=1.03.6h:1d.promiseDispatch @ q.min.js?version=1.03.6h:1(anonymous function) @ q.min.js?version=1.03.6h:1a @ q.min.js?version=1.03.6h:1
Administrators Netduma Fraser Posted December 1, 2016 Administrators Posted December 1, 2016 Are you trying to use the VPN at all or does it just happen regardless?
wawaweewaVeryNice Posted December 2, 2016 Author Posted December 2, 2016 It just happens regardless its after a few seconds it just freezes the page but chrome still works. If i open another browser
Administrators Netduma Fraser Posted December 2, 2016 Administrators Posted December 2, 2016 If you hard refresh the page does it load properly? Ctrl + F5 (Win), Cmd + R (Mac)
Administrators Netduma Fraser Posted December 2, 2016 Administrators Posted December 2, 2016 Post in the 1 on 1 section: http://forum.netduma.com/forum/66-request-1-on-1/and I will have a look. Please note I need around a days notice. Prefer next week if possible. Please read this first before making the post: http://forum.netduma.com/topic/11450-read-before-posting-a-1-on-1-request/
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