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Geo location issue for you


demonchine

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Just wondering if anyone else might relate to this in regards to their Netduma use.

 I live in a bigger city, but my IPlocation puts me in an adjacent state approximately 700 miles west from me, that being a major U.S. city as well. I set my Geo location in the duma to my actual city with a radius of 500 miles....and all I get are high ping games in Black Ops 3. If I move my geo-location 300 miles east, I get good games. Is the geo location in the Netduma doing this to anyone else, as well?

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I was just wondering if anyone else gets games with high ping (120ms +) in their city or major town. Without the Duma I ping 33-50ms but get crappy games, i.e bad hit detection, rubber banding, etc. With it I get 50-87ms but great hit detection and barely any lag...but I have to move it 400 miles away from my real location so I'm not getting the 120ms ping. Just found that odd

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I was just wondering if anyone else gets games with high ping (120ms +) in their city or major town. Without the Duma I ping 33-50ms but get crappy games, i.e bad hit detection, rubber banding, etc. With it I get 50-87ms but great hit detection and barely any lag...but I have to move it 400 miles away from my real location so I'm not getting the 120ms ping. Just found that odd

 

If you're getting a ping of 120ms within your own city then something is badly wrong with either your internet, your setup or your settings (or your city).

I can play on a server 4000+ miles away in the US with a lower ping than that.

 

Post up a screenshot of your Geo Filter settings so we can have a look.

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Diagnostics say I've got bad ping (8.8.8.8 @ 67ms average tested several times at various times of day...but I ping Google or my ISP @ 20ms average) Never any packet loss. Jitter is always good to exceptional, same with spikes. I have changed all of my cat5e cables out to try to resolve this. I've moved my location around various parts of the States to try to figure this out, but it always works best when I move my geo location east of my real one. I've been trying to get max mind, ip2location and a couple other IP geolocation services to correct, but they never seem to.

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  • Netduma Staff

Using the COD Ultimate profile would get you better games with this problem; using ping assist and strict mode to make sure it's always a decent connection. It's a weird issue though; it could potentially be graphical but I doubt it. Make sure auto cloud and bleeding edge are ticked in settings > misc.

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I've run that profile and I still get high ping matches..that's after waiting 1/2 hr to get into one. I've flushed my cloud and re-enabled. But another odd finding I have is that if connect my console through wifi...I get decent matches local to me. I've really replaced my cables twice to attempt to remedy this (as I have taken the issue up with my ISP first, and that was their supposed resolution) like I said before the netduma works....just in an odd geo graphical location.

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  • Netduma Staff

I believe we might be able to remotely change your location to the correct place. Please set up a private game (without anyone else connecting) and click on your icon on the Geofilter. You'll see an ID at the bottom - providing us with that on this thread should allow us to resolve the problem.

 

Our tech support wizard is ill at the moment, but as soon as he's back in the office, we'll be able to change your location :)

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I don't see how to do this in black ops 3 for xbox one. I've tried a custom game, custom game with party privacy closed, zombies private match and a local match (just to see) None of these game modes produce an icon on the geo filter. Please advise.

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If a third party website marks you as being positioned somewhere else we can't change that. It shouldn't really affect your ping given that you would be very close. For example if an incorrectly located host on the duma was marked as the UK but was in the US it doesn't mean that if you connected to that server/host from the US you would get a typical US to UK ping. You'd get the expected ping for US to US. The ping graph would be accurate but the distance would be further away than expected.

 

What is the typical ping to a game as shown by the duma in your local area?

What is the typical ping to a game as shown by the duma east of your local area?

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Yep, I get that only services such as Max mind, IP2location, etc can change my true IP geo location, even my ISP has no power there. I've emailed them all a few times now with no results. Heck I even swapped out my modem because I couldn't MAC clone my old one.

Typical ping to a Blops 3 game local is:

80-120ms Xbox one (I get horrible matches here)

50-67ms PS4 (good matches here)

300-400 miles east of me:

60-87ms Xbox one (great matches here)

50-67ms PS4 (good matches here)

The ping on the Duma does match the in game ping exactly...I've been monitoring.

 

But here's another factor to all of this....I'm on cable Internet, and my roommate has DSL so I connected to her Internet to see if results would change. They did not. And her IP location does show my true locale.

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Sorry I have to add one thing. Without the netduma, Connecting straight to a modem, I get 50-67 ping on PS4 & 60-87 ping on XB1...but I then get bad hit detection, lag and frequent rubber banding. So the Duma does help. A lot. I used to get great game play, then one day 3 months ago my ISP changed my IP geo location to their headquarters 400 miles west of me and game play became bad. Many attempts to get Max mind, ip2location etc just didn't work....so I bought a netduma to resolve it. AND it does...just in another location.

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You're kind of right because when I use my true locale the trace goes Iowa server to CA server to WA server. Put myself 400 miles east then it bypasses CA. But if your friend has a similar issue it gives me a little piece of mind that I don't have a faulty netduma. Now to just figure out where to put myself for Infinite warfare...cause all I got there was P2P matches, which sucked.

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From what you said it seems to be an issue specifically on the Xbox as it doesn't affect the PS4 so does appear to be the Xbox server you're connecting to. If you temp ban it and try another in your local area is it the same or any better?

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You're kind of right because when I use my true locale the trace goes Iowa server to CA server to WA server. Put myself 400 miles east then it bypasses CA. But if your friend has a similar issue it gives me a little piece of mind that I don't have a faulty netduma. Now to just figure out where to put myself for Infinite warfare...cause all I got there was P2P matches, which sucked.

 

Been playing with guy for years. He jus got netduma as well. It is strange when I let him host and it's on Miami server. God awful. I have. 50ms which isn't same as my 17ms on Chicago. But I see teleporting players, 3 pulls of trigger with m8. It will make u pull your hair out. My buddy swears when we play on Chicago it's 1 to 2 bullets to kill in HC tdm for him. I see a guy who goes from 9/7, 13/12 to 28/4, 18/10. So yes server does matter.

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When I temp ban it didn't seem to do anything. I end up on the same server (Iowa, US) and a host in that area as well. I'll just take your previous advice and focus on ping connections.

 

There are multiple servers in the same cluster so you'd be getting another in that cluster so wondered if that would improve it at all.

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