Techgodrachit Posted April 27, 2015 Posted April 27, 2015 Hey, When I join a lobby it doesn't let me pull up the real time ping graph and gives "Something went wrong when trying to ping" error message.. I've attached a screenshot too. Any inputs on how to fix this? Thanks
MrRelentlessUK Posted April 27, 2015 Posted April 27, 2015 Hi there, can you try using Google chrome if your not already? This solved the same problem for me.
Zennon Posted April 27, 2015 Posted April 27, 2015 That is Google chrome if i am not mistaken, What version of the netduma are you running , it tells you at the bottom of the page. If you are running an older version could you update to the latest FW and how to here.... http://wiki.netduma.com/doku.php?id=manual_update
Netduma Staff Netduma Crossy Posted April 27, 2015 Netduma Staff Posted April 27, 2015 Also check that the VPN is disabled.
Administrators Netduma Iain Posted April 27, 2015 Administrators Posted April 27, 2015 Hi mate can you try these: http://wiki.netduma.com/doku.php?id=why_can_t_i_ping
Techgodrachit Posted April 27, 2015 Author Posted April 27, 2015 Thanks guys. It worked when I disabled VPN. Thanks for the help @Iain @crossy @Zennon @Shakermaker
BL4CK OPS V3TRN Posted May 6, 2015 Posted May 6, 2015 I now have this issue but when I try to go to VPN I sit in the page and nothing happens ! Just the bars going from left to right for 10 minutes . Have re booted but it makes no difference I still can't access VPN .
Netduma Staff Netduma Crossy Posted May 6, 2015 Netduma Staff Posted May 6, 2015 I now have this issue but when I try to go to VPN I sit in the page and nothing happens ! Just the bars going from left to right for 10 minutes . Have re booted but it makes no difference I still can't access VPN . What version are you on and do you have an active internet connection to the Netduma? I remember there being an issue where if it couldn't get to the VPN cloud it wouldn't load and also in an older version there was a bug but it was fixed.
Administrators Netduma Iain Posted May 6, 2015 Administrators Posted May 6, 2015 what version are you on Black Ops? Try get on the latest one. Its always on the wiki under Manual > Advanced Upgrade.
BL4CK OPS V3TRN Posted May 6, 2015 Posted May 6, 2015 Forget my test ! Yes I am on the latest version 103.4 and Internet working well everything connected to Duma.
Netduma Staff Netduma Crossy Posted May 6, 2015 Netduma Staff Posted May 6, 2015 Forget my test ! Yes I am on the latest version 103.4 and Internet working well everything connected to Duma. Any errors on the console when you click 'inspect element'?
BL4CK OPS V3TRN Posted May 6, 2015 Posted May 6, 2015 Inspect element is new for me Crossy , what is that
Netduma Staff Netduma Crossy Posted May 6, 2015 Netduma Staff Posted May 6, 2015 Inspect element is new for me Crossy , what is that Right click the page while it is loading, then it should say inspect element (if you are on chrome or safari I think you might need to go to settings and click 'enable developer tools' or something like that). The there should be a tab at the top that says console, take screen shot if that and post it if possible
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