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BT Smart Hub Set up HELP


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Posted

Hi, recently upgraded to BT infinity and got the new smart hub, i am able to used the smart hub as a modem and plug my netduma into the hub and receive an internet connection. But i am wanting to remove the smart hub out of the equation. I am attempting to go straight from the modem to the netduma, but i am unable to get an internet connection this way. Any thought or help will be appreciated. Thanks in advance.

Posted

If you are using say a Hauwei HG612.....

 

BT use PPPoE authentication so you will have to input your user name and password from BT into the PPPoE section of the duma.

 

Settings / WAN / PPPoE / set user & pass and apply at the bottom of that page.

Posted

@ zennon no i think he wants touse the duma only which he cannot as the duma is only a router.

Posted

Do what i did, bang the home hub 6 in a drawer, go and buy the ASUS DSL 68U and you will be amazed at what it can do, plus with the duma attached it is phenomenal! :)

Posted

@ zennon no i think he wants touse the duma only which he cannot as the duma is only a router.

 

** i am wanting to remove the smart hub out of the equation. I am attempting to go straight from the modem to the netduma**, but i am unable to get an internet connection this way. Any thought or help will be appreciated. Thanks in advance.

That is not how I read it. **

 

Wanting to remove the smart hub and go directly from the modem.

Posted

Yes Zennon that is what im trying to do. Take it all the PPPoE is the same for every BT modem, so i can just google to username and password? Thanks.

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Posted

Yes Zennon that is what im trying to do. Take it all the PPPoE is the same for every BT modem, so i can just google to username and password? Thanks.

 

Unless you have a specific one you were given yes there is one that everyone should be able to use. 

 

Try:

 

[email protected]

broadband

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