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Internet diagnosis


liveandletdie34

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Oh yes sorry you mean then netduma diags I miss thought that through.

 

But the quote still stands I think virgin is the worst ISP for gaming because of their inherent jitter in my opinion :(

 

I know a few members here who have used them and switched as a recommendation and are now happy bunny's on fibre.

 

And members in the US using cable with jitter issues that have moved to either DSL or VDSL and have seen massive jitter improvements.

 

Maybe they will comment here soon.

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I was with Virgin Media (I still have a Virgin line actually - 150/10 fibre).

 

Had a separate TalkTalk fibre VDSL line put into my house and the difference is ridiculous.

I tested all of my neighbours connections at peak time, with ping plotter, before I changed to find out which isp provided the best service for my road.

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Why is it that virgin is so bad I have a business line although I get full speeds all the time the line is still crap I can get A+ A+ A on dsl reports only by having sliders at down at 85% and up left at 100% it's only virgin in my area for fiber at the min

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Who are you with if you don't mind me asking

I am with Talk Talk.

 

Virgin do not have enough bandwidth and their cable inherently has issue's with jitter

 

I say this because it jitters any time of the day but gets worse at peak times.

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I would follow Yoda Z's advice,I am from the US and switched from cable to DSL and the difference was night and day as far as gaming goes.

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I guess talk talk is through bt is it what speeds are you getting and are you very close to a cabinet

Talk Talk use BT's cabinet, the fibre and copper connections but the bandwidth is their own.

 

I am about 500-600m away from the cabinet I get 51mb down and 16mb up

 

With fibre there is distance and cross talk from the fibre connections that decide the speed luckly cross talk has no effect on ping.

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Fibre all the way to the cabinet then copper from the cab to your home, that's why I have loss of bandwidth as my copper run is long.

 

If I was close to the cab I would get the full 76/19 from the 80 package (loss is overheads)

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I get full speeds all the time the line is still crap I can get A+ A+ A on dsl reports only by having sliders at down at 85% and up left at 100% it's only virgin in my area for fiber at the min

 

I get max speeds on Virgin's line, actually I get more than max speeds. And I get A+/A+, even with congestion up really high.

But it plays like absolute rubbish. Yours is probably a fair bit better on a business line but mine was literally unplayable, I was skipping about everywhere every game.

My diagnostics were 'ok, terrible, bad'.

Didn't matter what time, day or night, it was always the same, lots of lag and lots of rubber-banding and teleporting.

I had engineers out, testing and replacing equipment and all sorts. The engineer was good enough to tell me that my setup was fine and that the network was the problem but as soon as he left Virgin denied all knowledge of a problem. They pretended that phone calls I'd made never happened and network faults that had been logged never existed.

Then the TV and internet started going down repeatedly for 12-24 hours at a time a few times a week.

I just gave up and got a new line, I only have a few days left before my Virgin line turns off. I tested it because the other day (because I'm a masochist) and it was just as shite as it was before.

 

I'm probably twice as far from my cabinet as Zennon is, so I only get 27down/7up.

But I can play Xbox again now so I don't care about the bandwidth discrepancy.

Virgin might sort it out one day but I wasn't willing to wait.

 

I was in the same boat by the way, Virgin was the only available option until relatively recently (but mine used to be quite good for gaming).

If yours is even half as bad as mine was then you have my deepest sympathies.

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Thanks for that info I have never had anything as bad as what your saying with virginmedia I don't even see any lag always have 4 bars even when was on the residential line it's just I would like to see better results on the diagnosis and a lower ping and less spikes

I get max speeds on Virgin's line, actually I get more than max speeds. And I get A+/A+, even with congestion up really high.

But it plays like absolute rubbish. Yours is probably a fair bit better on a business line but mine was literally unplayable, I was skipping about everywhere every game.

My diagnostics were 'ok, terrible, bad'.

Didn't matter what time, day or night, it was always the same, lots of lag and lots of rubber-banding and teleporting.

I had engineers out, testing and replacing equipment and all sorts. The engineer was good enough to tell me that my setup was fine and that the network was the problem but as soon as he left Virgin denied all knowledge of a problem. They pretended that phone calls I'd made never happened and network faults that had been logged never existed.

Then the TV and internet started going down repeatedly for 12-24 hours at a time a few times a week.

I just gave up and got a new line, I only have a few days left before my Virgin line turns off. I tested it because the other day (because I'm a masochist) and it was just as shite as it was before.

 

I'm probably twice as far from my cabinet as Zennon is, so I only get 27down/7up.

But I can play Xbox again now so I don't care about the bandwidth discrepancy.

Virgin might sort it out one day but I wasn't willing to wait.

 

I was in the same boat by the way, Virgin was the only available option until relatively recently (but mine used to be quite good for gaming).

If yours is even half as bad as mine was then you have my deepest sympathies.

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Thanks for that info I have never had anything as bad as what your saying with virginmedia I don't even see any lag always have 4 bars even when was on the residential line it's just I would like to see better results on the diagnosis and a lower ping and less spikes

 

My Virgin line didn't used to play badly at all, it was pretty decent for several years.

The roll out of the big bandwidth packages wrecked it in my area. It went bad overnight and never recovered.

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