bagsta69 Posted April 28, 2016 Posted April 28, 2016 8.8.8.8 google main server gives me shite results at the same time every day, however other servers, BBC etc give me good results.
ColonicBoom Posted April 28, 2016 Posted April 28, 2016 hey Bagsta, can you post one of a 1 second interval that just covers like 30mins to an hour? So I can look at the individual pings, mine looks like castle ramparts, every other second up and then down, up and down, etc.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 OK mate 60 seconds and 60 minute ping results.
Dillinger Posted April 28, 2016 Posted April 28, 2016 That second pic above Bags, is what my new VDSL line looks like all the time. It's VERY flat and doesn't show much of anything in the "rise" category
ColonicBoom Posted April 28, 2016 Posted April 28, 2016 how'd you get that 'jitter' column... I don't have that.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Hover mouse over one of the ones you getv and right click, then tick whatever you want it to report
Zennon Posted April 28, 2016 Posted April 28, 2016 Try a new Ethernet cable between your ISP router and Netduma you have some serious packet loss on the duma hop.
Alex49H Posted April 28, 2016 Posted April 28, 2016 That second pic above Bags, is what my new VDSL line looks like all the time. It's VERY flat and doesn't show much of anything in the "rise" category I am jealous.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Try a new Ethernet cable between your ISP router and Netduma you have some serious packet loss on the duma hop. tried new cable with no difference
Zennon Posted April 28, 2016 Posted April 28, 2016 I would do a reboot of both systems with the 5 minute rule I harp on about so much haha. Test with just the BT hub alone, then with both and report back mate
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Will do, I do not use the bt hub just the open reach modem and then my R1.
Zennon Posted April 28, 2016 Posted April 28, 2016 Ok can you test straight out of the modem then bagsta cheers.
CleanSlate Posted April 28, 2016 Posted April 28, 2016 Bagsta i did ask bt about the open reach modem but they said unfortunately they don't provide them anymore they told me to try Amazon or eBay
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 I will try that zen. not sure if it throws anything complicated at me ill be able to sort it though. Do I just plug into modem as opposed to router or is there more to it than that?
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Hmm, just looked into that Zen and not to happy about putting my PC on the internet with no firewall. Even if it is just for a few minutes. Im the kind of guy who would fall in a barrel of tits and come out sucking my thumb.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Im going to try and run it on my laptop which is a much newer machine than this old biffer of a desktop I have and see if that could be the issue.
Zennon Posted April 28, 2016 Posted April 28, 2016 There is a firewall in the modem and a Nat firewall in the duma.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 But I will be removing the duma from the equation if I go straight into the modem. However I have just tested on my newer laptop on a cable of the same length and am getting 0% to 17% packet loss at the first hop so I am guessing the weakest link is my 7 year old desktop. Are those levels acceptable or not?
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 100% packet loss going direct into modem on 3 servers Do you think it is the R1 or the Router to blame, or ISP? Now I am totally confused. I have just unplugged my BT phone from the socket and the plug to the power to remove any other possible interference. The instant I did this my ping and jitter went through the roof. Plugged it all back in again and it settled down but still getting packet loss on hop 1 However I am getting zero packet loss at the final destination. Im going for a lie down
Zennon Posted April 28, 2016 Posted April 28, 2016 Seeing packet loss on hops doesn't mean there is an issue as some routers just don't prioritize timed out ICMP requests very well. As long as this packet loss doesn't have a negative effect on the final destination, you don't need to worry about it. From there help guide about packet loss on hop 1 In this case, the most likely culprits are: a network cable; your switch/hub/router; a network card in your computer or a similar piece of hardware or cable. Look for anything between you and the router at hop 1. This could also be a bad power supply (especially if the red periods are just about as long as it takes to reboot a device), or even bad/noisy power or bad grounds. One way of isolating the problem is to trace to a target inside your own network (another computer, your TV, Roku, DVD player, or anything else you know the IP address for) and see if the problem shows up then. If you can trace to another device and the problem doesn't happen, you can eliminate any hardware or wiring that's involved in that scenario and focus on other spots. https://www.pingplotter.com/commonnetworkproblems/ It could be the filter, it could be the adsl cable from the faceplate to the modem you will have to replace them one at a time, try the adsl cable first.
bagsta69 Posted April 28, 2016 Author Posted April 28, 2016 Cheers Zennon, I have been going through the trouble shooting tasks in order to try and find the culprit. Even thinking of trying my tp link modem to see if its the r1. There is no filter as I am on bt infinity1 but will try swapping out cables. I have already tried all the ethernet ones so will give the cable from the faceplate a swap out.
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