BZ gonZO Posted February 24, 2016 Share Posted February 24, 2016 ISP: Time Warner (200/20) Modem: Motorola SB 6141 PS4 Recently upgraded to an ISP (TimeWarner) 200/20 speed (bought a new provider after i felt the slow speeds of 24/5 of AT&T were affecting my netduma), but I continue to have slow speeds on my PS4 When I connect my laptop to my modem via an ethernet cable, I am getting speeds of 100+ on DL and 18 Upload, 15 ping When plug directly into my netduma, my ping goes to 58, and DL and Upload are around 10 I have gotten my PS4 to a DL of 30 (low of 6) and Upload to 5.1 (low of 720kbps) while wired to the router I have gone through the optimizing speed for over 120mbps many times, and followed the trouble shooting Q&A "why are my speeds lower?" with no effect. - I am running version 1.03.6g on the netduma - IPv6 disabled under LAN / WAN / Settings-MISC. - 'Enable deep packet processing' = UNCHECKED - 'Reactive' algorithm selected - I have set my bandwidth under Device Manager - I Reset/Updated device prioritization and left it default - Download/Upload sliders under congestion control are both at 100% - Unplugged ISP HUB + Netduma, nothing changed Randomly running my tablet on a speed test (wifi) yields 23ping, 64.31 DL, and 11.96upload Please help, I previously went through all these issues with a different ISP and similar results (slow PS4 speeds were occurring) Unless other solutions are offered, I will try replacing the netduma router with an alternate and see if slow speeds persists. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 24, 2016 Netduma Staff Share Posted February 24, 2016 Have you got Turbo Mode enabled under Miscellaneous? Link to comment Share on other sites More sharing options...
opa Posted February 24, 2016 Share Posted February 24, 2016 Sounds like it might be the modem. The modem has a chipset that lowers download speed when using the duma Link to comment Share on other sites More sharing options...
skschatzman Posted February 24, 2016 Share Posted February 24, 2016 Honestly the issue is probably the fact that you are using wifi to test. Try connecting to a computer via Ethernet and then do your tests. Also I used to think for the longest time that my PS4 was showing the real number, but alas it doesn't matter how fast your internet connection is, you will likely never see tests on the ps4 above 35mbps. This is a PS4 issue. Test with a computer hard wired to the router. Link to comment Share on other sites More sharing options...
BZ gonZO Posted February 24, 2016 Author Share Posted February 24, 2016 Crossy, thank you for responding. I appreciate the help as I made alot of adjustments to make the Netduma a focal point of my online gaming and really want to get the max out of it. Have you got Turbo Mode enabled under Miscellaneous? Yes, Turbo Mode is clicked Honestly the issue is probably the fact that you are using wifi to test. Try connecting to a computer via Ethernet and then do your tests. Also I used to think for the longest time that my PS4 was showing the real number, but alas it doesn't matter how fast your internet connection is, you will likely never see tests on the ps4 above 35mbps. This is a PS4 issue. Test with a computer hard wired to the router. It is hard wired, it was the first time; if you read my post "When plug directly into my netduma, my ping goes to 58, and DL and Upload are around 10" Sounds like it might be the modem. The modem has a chipset that lowers download speed when using the duma Are you sure about this? In my scouring the forums, I read a memeber updated to the SB6141, the one I have, and it solved all of his problems. (I also just got off the phone with the modem distributor customer service who state the issue is with my router, for what its worth) Just to be sure, again, I followed all the prompts and suggestions, rebooted my router. Wired to my modem I got a DL of 121.8mb/s, upload of 11.47 Wired to the duma (all other devices in the house turned off) = DL 64.46, Upload 11.57 Additional 2 of 3 speed tests via the Duma netted an 80.55DL and 11.84 UL; if these speeds persist, I'd be satisfied as I expect some reduction, but please let me know if there is anything else I can try. Thank you for your help in advance. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2016 Administrators Share Posted February 25, 2016 Input 200/200 into bandwidth settings, allow it to auto setup. Put in your actual speeds but don't let it auto setup. Do a wired speed test from a PC. Link to comment Share on other sites More sharing options...
BZ gonZO Posted February 26, 2016 Author Share Posted February 26, 2016 Input 200/200 into bandwidth settings, allow it to auto setup. Put in your actual speeds but don't let it auto setup. Do a wired speed test from a PC. Thanks for responding. So I did several tests with this and overall found my results, inconclusive. Got in the 90s DL with both 200/20 auto and 75/12 no auto setup. All were connecting to a router in NY on testmyspeed.com I understand there will be fluctuations, but what do you recommend? 200/20 Auto: 91.57DL, 11.54Up 100/15 No auto: 80.53 / 11.52 200/20 Auto: 71.93 / 11.7, tried again 91.15 / 12.19 95 /13 No auto: 70.39 / 11.63 200/20 A: 69.76 / 11.57 100/15: 69.43 / 11.53 200/20 A: 69.21 / 11.67 70 / 12 : 91.38 / 11,52, repeat 72.98 / 11.71 200/20 A: 67.29 / 11.53, repeat 73.37 / 11.89 75 / 12 : 93.76 / 11.54 Link to comment Share on other sites More sharing options...
FQs19 Posted February 26, 2016 Share Posted February 26, 2016 ISP: Time Warner (200/20) Modem: Motorola SB 6141 PS4 Recently upgraded to an ISP (TimeWarner) 200/20 speed (bought a new provider after i felt the slow speeds of 24/5 of AT&T were affecting my netduma), but I continue to have slow speeds on my PS4 When I connect my laptop to my modem via an ethernet cable, I am getting speeds of 100+ on DL and 18 Upload, 15 ping When plug directly into my netduma, my ping goes to 58, and DL and Upload are around 10 I have gotten my PS4 to a DL of 30 (low of 6) and Upload to 5.1 (low of 720kbps) while wired to the router I have gone through the optimizing speed for over 120mbps many times, and followed the trouble shooting Q&A "why are my speeds lower?" with no effect. - I am running version 1.03.6g on the netduma - IPv6 disabled under LAN / WAN / Settings-MISC. - 'Enable deep packet processing' = UNCHECKED - 'Reactive' algorithm selected - I have set my bandwidth under Device Manager - I Reset/Updated device prioritization and left it default - Download/Upload sliders under congestion control are both at 100% - Unplugged ISP HUB + Netduma, nothing changed Randomly running my tablet on a speed test (wifi) yields 23ping, 64.31 DL, and 11.96upload Please help, I previously went through all these issues with a different ISP and similar results (slow PS4 speeds were occurring) Unless other solutions are offered, I will try replacing the netduma router with an alternate and see if slow speeds persists. You should try a Factory Reset then set up the Netduma again following Iain's guide. Don't setup the Host filtering services. Just wire up a pc or laptop and do the speed tests. If you still aren't getting your paid for speeds then connect your pc or laptop directly to your modem and see what speeds you get. You may have an issue other than the Netduma. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2016 Administrators Share Posted February 26, 2016 I would try the above suggestion as you should definitely be getting your full speeds with those settings. Make sure to factory reset from settings > miscellaneous. Link to comment Share on other sites More sharing options...
Killer65malibu Posted February 28, 2016 Share Posted February 28, 2016 @ BZ let me know if you do a factory reset. I to have had this problem with the router I contacted time warner cable, changed all my cables, ran a dedicated 120v (clean ground) , new cat 6 cables still not luck. please advise Link to comment Share on other sites More sharing options...
DaTz Posted February 28, 2016 Share Posted February 28, 2016 same issue slow speeds ... factory reset made the connection even worse.. streams buffer constantly etc... rip r1 Link to comment Share on other sites More sharing options...
blankplanet Posted February 29, 2016 Share Posted February 29, 2016 This has happened to me too. I used to get a download speed in the 70s but now it's 50. Only since the new update. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted February 29, 2016 Administrators Share Posted February 29, 2016 Input 200/200 into bandwidth settings, allow it to auto setup. Put in your actual speeds but don't let it auto setup. Do a wired speed test from a PC. Do the following: Factory reset. This is to undo any congestion control settings (remember reducing your speed is beneficial for gaming) Do as Fraser said above in the quote Perform a test using a cat6 cable with a PC or laptop (not console/phone or tablet) DO NOT TOUCH CONGESTION CONTROL OR VPN SETTINGS. LEAVE THEM RESET AFTER THE FACTORY REBOOT You will get your full speeds unless: You are using PPPoE ( in which case use the intermediate router your ISP gave you that is designed to do PPPoE in hardware. If you are still getting speeds lower using a cat6 cable (not wireless) then it must be an upstream issue (most likely ISP). Link to comment Share on other sites More sharing options...
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