Retro-_-tony Posted February 21, 2016 Share Posted February 21, 2016 My netduma had been working fine then one day it just stopped. I tried everything resetting the setting, even a factory reset and it still won't work. I can log into it but there is no wifi/connection at all it says I'm on the netduma wifi but there is no connection. Link to comment Share on other sites More sharing options...
Tommy885 Posted February 21, 2016 Share Posted February 21, 2016 Hi, is your Netduma plugged into a hub/modem? Could that be causing you issues maybe try restarting that. - Tom Make sure you have plugged your hub/modem in to port 1 on the Netduma. Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 21, 2016 Author Share Posted February 21, 2016 I tried doing that too still nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 21, 2016 Administrators Share Posted February 21, 2016 Can you see a WAN IP in device manager? Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 22, 2016 Author Share Posted February 22, 2016 No Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 22, 2016 Administrators Share Posted February 22, 2016 Go to Settings > WAN and make sure static is disabled. Then turn off the R1 and turn off your ISP hub. Wait 10 seconds then turn on your ISP hub. Wait 30 seconds then turn on the R1. Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 23, 2016 Author Share Posted February 23, 2016 Static is already disabled Link to comment Share on other sites More sharing options...
Zennon Posted February 23, 2016 Share Posted February 23, 2016 Is the wifi broadcasting ? The wifi password is now netdumar1 after a factory reset. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2016 Administrators Share Posted February 23, 2016 What ISP/modem/router are you using? Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 23, 2016 Author Share Posted February 23, 2016 I am using one from Verizon fios. And as far as wifi broadcasting I'm not sure what that means but I can sign into the wifi and it shows that I am connected but I can't do anything on it. There is no connection. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 23, 2016 Netduma Staff Share Posted February 23, 2016 I am using one from Verizon fios. And as far as wifi broadcasting I'm not sure what that means but I can sign into the wifi and it shows that I am connected but I can't do anything on it. There is no connection. When connected to the Wifi, can you access the dashboard from 192.168.88.1? Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 23, 2016 Author Share Posted February 23, 2016 I can access the router but nothing else Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 23, 2016 Netduma Staff Share Posted February 23, 2016 What modem are you using? Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 23, 2016 Author Share Posted February 23, 2016 Like router, a Verizon fios one if you mean something else by modem then please tell me cuz I'm not sure what that is. Link to comment Share on other sites More sharing options...
Dillinger Posted February 23, 2016 Share Posted February 23, 2016 Like router, a Verizon fios one if you mean something else by modem then please tell me cuz I'm not sure what that is. Let's see try this. We know you have the Duma R1. What is/are the name(s) and model number(s) of any gear given to you by your service provider (not including a cable box, DVR, etc). And then Is there anything else hooked up with the Netduma and the gear from your CATV or ISP other than your gaming consoles (like switches, powered line adapters, etc)? Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 23, 2016 Author Share Posted February 23, 2016 Nothing else is connected to my netduma and the brand of everything provided by my service company is Verizon this is the router I have https://www.verizon.com/support/residential/internet/fiosinternet/networking/setup/questionsone/85949.htm Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2016 Administrators Share Posted February 24, 2016 Is the netduma connected to the verizon router with an ethernet cable from port 1 to port 1? Link to comment Share on other sites More sharing options...
HappyLittleChap Posted February 24, 2016 Share Posted February 24, 2016 he did say it had all been working fine then one day stopped so he must have had it connected correctly. Link to comment Share on other sites More sharing options...
Retro-_-tony Posted February 25, 2016 Author Share Posted February 25, 2016 Ya it's from port 1 to port 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2016 Administrators Share Posted February 25, 2016 Okay can you please post here after reading the pinned thread http://forum.netduma.com/forum/66-request-1-on-1/ Link to comment Share on other sites More sharing options...
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