berty247 Posted October 1, 2016 Share Posted October 1, 2016 i have version 1.03.3 i have had a 1 to 1 with fraser and he has made my R1 accessible could you please make it so i can upgrade please???? Link to comment Share on other sites More sharing options...
Myster_A6 Posted October 1, 2016 Share Posted October 1, 2016 Hi, I'm on 1.03.3 and would like to upgrade. Cheers. Link to comment Share on other sites More sharing options...
IYAOYaS Posted October 2, 2016 Share Posted October 2, 2016 I'm on version 1.03.3. Will you help me upgrade to the current version? Link to comment Share on other sites More sharing options...
IYAOYaS Posted October 2, 2016 Share Posted October 2, 2016 I have and old version 1.03.3 and i want to upgrade. Link to comment Share on other sites More sharing options...
bfmixii Posted October 2, 2016 Share Posted October 2, 2016 Hi, l have version 1.03.4 and would like to upgrade. Remote Access is checked and my router's DMZ is pointed at the my R1. Thanks Link to comment Share on other sites More sharing options...
Areksoo Posted October 2, 2016 Share Posted October 2, 2016 I'm on 1.03.3 and want to upgrade. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 3, 2016 Author Administrators Share Posted October 3, 2016 I couldn't upgrade it. Got an error that says "Upgrade failed: with exitcode 1". Pls help. EDIT: Also at certain circumstances I had to reboot my Netduma. Another EDIT: Due to some complications I did a reset too. Figured you guys need to know that. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Im currently running firware version 1.03.3 and would like to upgrade to the newest version. Remote access for tech support is enabled on my router. Let me know what steps i need to take next. Thanks! You're good to go. Please do not reboot before upgrading. ready for update please Couldn't access your router. Likely your IP changed, post again and we can re-check. Hello, I'm on Version 1.03.4 and would like to upgrade. Thanks. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hi, I'm on 1.03.3 and would like to upgrade. Cheers. You're good to go. Please do not reboot before upgrading. I'm on version 1.03.3. Will you help me upgrade to the current version? You're good to go. Please do not reboot before upgrading. Hi, l have version 1.03.4 and would like to upgrade. Remote Access is checked and my router's DMZ is pointed at the my R1. Thanks You're good to go. Please do not reboot before upgrading. I'm on 1.03.3 and want to upgrade. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
TryggBal Posted October 3, 2016 Share Posted October 3, 2016 Ok done. Try again now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 3, 2016 Author Administrators Share Posted October 3, 2016 Ok done. Try again now. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Areksoo Posted October 3, 2016 Share Posted October 3, 2016 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you try again? Link to comment Share on other sites More sharing options...
RedBearNAaron Posted October 4, 2016 Share Posted October 4, 2016 I received an error message, attempting to upgrade: "undefined?" :/ Apologies, currently 3.5m, but my router hasn't been online in several months. Moved states and had it in storage, remote access is checked. I haven't rebooted since receiving the error code. I disabled upnp forwarding, the WAN IP/DMZ? How do I verify that setting? My apologies, for not being as tech savvy as the other users... All right. Well I'm fairly certain I did everything correctly this time. Completed upgrade successfully although now my speeds have dropped to 400kbs, and it's intermittent, cutting and out and the cloud settings won't load in miscellaneous, thereby causing a mini bug report pop-up, altering me to contact you guys. :/ Link to comment Share on other sites More sharing options...
berty247 Posted October 4, 2016 Share Posted October 4, 2016 OK so i am home now i'm sending this from my home laptop please retry to sort upgrade thank you?????? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 4, 2016 Author Administrators Share Posted October 4, 2016 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Can you try again? Still could not access your router. Post in the 1 on 1 section and I'll take a look. I received an error message, attempting to upgrade: "undefined?" :/ Apologies, currently 3.5m, but my router hasn't been online in several months. Moved states and had it in storage, remote access is checked. I haven't rebooted since receiving the error code. I disabled upnp forwarding, the WAN IP/DMZ? How do I verify that setting? My apologies, for not being as tech savvy as the other users... All right. Well I'm fairly certain I did everything correctly this time. Completed upgrade successfully although now my speeds have dropped to 400kbs, and it's intermittent, cutting and out and the cloud settings won't load in miscellaneous, thereby causing a mini bug report pop-up, altering me to contact you guys. :/ Post in the 1 on 1 section and I'll take a look. OK so i am home now i'm sending this from my home laptop please retry to sort upgrade thank you?????? You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
majesty75 Posted October 5, 2016 Share Posted October 5, 2016 Im looking to update my router. I am on a version lower than 1.03.6. Any help would be appreciated. Thanks, Paul Link to comment Share on other sites More sharing options...
majesty75 Posted October 5, 2016 Share Posted October 5, 2016 Hello, I am on a version older than 1.03.5 and would like to update. Remote access has been checked. Any help would be appreciated. Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 7, 2016 Author Administrators Share Posted October 7, 2016 Hello, I am on a version older than 1.03.5 and would like to update. Remote access has been checked. Any help would be appreciated. Thanks You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Dillinger Posted October 7, 2016 Share Posted October 7, 2016 55K plus views! How is this thread STILL active? Did people buy this router out of fear it would be sold out and then just put it in a closet? I am going to choose to believe it worked so well out of the box, most didn't know it could get better. Oh yes it can! Have you heard of the new #DumaOS and the start of the #RouterRevolution? Link to comment Share on other sites More sharing options...
zookeeper6970 Posted October 9, 2016 Share Posted October 9, 2016 I'm glad I read this first. I am running R1 debug version 1.03.4 running on rb-951g-2hnd . I guess I'm on the older version. I've got the remote support ticked so if you can do your magic that would be awesome. Love your router. Thanks Guys.. Richard Link to comment Share on other sites More sharing options...
Milox Posted October 10, 2016 Share Posted October 10, 2016 I'm not fluent in english so i'd better ask. In "miscellaneous" i have got settings like this (i attach picture). My netduma version is 1.03.3 on rb-951g-2hnd. My queston is what i should do next ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 10, 2016 Author Administrators Share Posted October 10, 2016 I'm glad I read this first. I am running R1 debug version 1.03.4 running on rb-951g-2hnd . I guess I'm on the older version. I've got the remote support ticked so if you can do your magic that would be awesome. Love your router. Thanks Guys.. Richard We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. I'm not fluent in english so i'd better ask. In "miscellaneous" i have got settings like this (i attach picture). My netduma version is 1.03.3 on rb-951g-2hnd. My queston is what i should do next ? We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
Milox Posted October 10, 2016 Share Posted October 10, 2016 Ok. My UPnP is disable, i didnt wrote any rules in port forwarding so i think its disable, the remote access is ticked. But i dont know where check that WAN IP is the DMZ one. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 11, 2016 Author Administrators Share Posted October 11, 2016 Ok. My UPnP is disable, i didnt wrote any rules in port forwarding so i think its disable, the remote access is ticked. But i dont know where check that WAN IP is the DMZ one. Access your ISP hub interface, DMZ is usually located in Security/Firewall settings. Then input the WAN IP from the R1 device manager into it. Link to comment Share on other sites More sharing options...
Milox Posted October 11, 2016 Share Posted October 11, 2016 Now Im using only your router(netduma r1) so where and how access isp ? I cant see any DMZ or firewall. I have got tp link but its not conected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 11, 2016 Author Administrators Share Posted October 11, 2016 Now Im using only your router(netduma r1) so where and how access isp ? I cant see any DMZ or firewall. I have got tp link but its not conected. Is the R1 connected to the modem/router provided by your internet provider? If so go to device manager and you should see a blue box and a WAN IP. Click the button to go to it's interface and follow the instructions above. If you don't see the box then make sure you have UPnP OR port forwarding enabled on the duma not both. Disable UPnP forwarding in miscellaneous settings and ensure remote access is ticked. Link to comment Share on other sites More sharing options...
Milox Posted October 11, 2016 Share Posted October 11, 2016 Is connected to some kind of fiber modem (its mixed modem incuded tv telephone and internet) but i cant connect to him, i dont have password and adress to connect him. I think that the only way to write netduma wan ip is to connect tp link router and write the number in the router. This is what i think Link to comment Share on other sites More sharing options...
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