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Netduma upgrade (v 1.03.6j - Original Firmware)

Netduma Fraser

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megahombre24

megahombre24

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Hello, I'm on an older version than 1.03.5. as well (1.03.3). I have remote support ticked. Please let me know when I'm in the clear to update. Thanks in advance!

 

Update (2016-05-18): When will I be able to update? I know it's not just me who wants to update but it's been 20 day since I requested the update. Why is the automatic firmware update not running in the first place? For an advanced piece of gaming equipment like this I don't find this reasonable but that's just my personal opinion, Your feedback is greatly appreciated as the device is not really working as it should most of the time in the current state of version (mostly the geofilter, BO3 hosts for PS4 are mosly way outside the defined range, after rebooting and disable/enable it works for a short time but after a few games I'm back on servers far away).

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kriscv

kriscv

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Please follow all instructions very carefully.

 

DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST.

If you are on a version lower than 1.03.5m please do not upgrade yet. To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. DO NOT ATTEMPT TO UPGRADE BY DOING EACH UPGRADE IN SEQUENCE (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions).

 

Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING.  

 

 

 

1. Upgrade Instructions

  • Download the upgrade here
  • Go to the Upgrade section on the Netduma interface
  • Choose Advanced
  • Ensure preserve settings & check version are ticked.
  • Click browse & navigate to where you downloaded the upgrade file and click open.
  • Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time.
  • If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed.
  • If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team.

If you already have the beta version (1.03.6g) you do not need to upgrade.

 

2. Geo-filter Changes

  • If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual. 
  • "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on.
  • Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers.
  • You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map. 

Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon.

 

You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location. 

 

3. Congestion Control

  • Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time. 
  • Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents.

4. Profiles

 

Load Profile:

  • This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them. 
  • You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list.
  • You are able to select the settings you do/do not want to load from the profile. 
  • If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them.

Please note a profile may take a few minutes to load, it will let you know once it's done.

 

Manage Profiles:

  • You can see the profiles available on your router.
  • You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need.
  • You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router.
  • You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team.

Save Current Settings:

  • What ever settings you have at the time will be the ones that are saved.
  • You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile.
  • You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc.
  • Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely. 

Auto Speed Setup:

 

In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds.

 

-----------------------

 

Final Note: 

 

This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router. 

There are lots of other small things you will notice, more tours, increased feedback when saving options etc. 

 

Change log:

  • Implemented profiles.
  • Implemented temporary server ban.
  • Implemented hyper traffic lane.
  • Improved backend device prioritisation system.
  • Fixed device prioritisation bug with turbo mode.
  • Created more user tours.
  • Decoupled download and upload device prioritisation.
  • Updated UI to consistently notify user with dialog boxes.
  • Implemented generic dialog for better user input and error handling.
  • Added scroll bar to GF service selection for multi-device homes.
  • Fixed bottom page scrolling bug in misc section.
  • Implemented loading screen for misc & other pages as confusing otherwise.
  • Implemented auto-setup when user sets bandwidth.
  • Moved Geo-Filer enable to checkbox and added loading screen.
  • Removed unsupported Wireless mode from menu.
  • Fixed ping-assist for PPPoE connections.
  • Cleaned up missing page titles and favicons.
  • Added service for Halo 5.
  • Updated upgrade page including link to wiki with latest firmware.
  • Intro tour automatically updates speed settings for user.
  • Warn user that congestion control is disabled when super turbo is enabled.
  • Updated wifi-workaround & bleeding edge factory reset parameters.
  • Updated default speed to 100/10 it's 2016!
  • Removed internal log output from wan and lan.sh.
  • Fixed WAN update bugs.
  • Implemented more tours and added logic to handle loading sequences.
  • Allow double quotes in device names.
  • Wait for firewall locking instead of error.
  • Bidirectional port selection for Geo-Filter and Hyper-Lane.
  • Fixed blurred text on Ubuntu Chrome.
  • Implemented click-wrap EULA for future customers.
  • Toggle level of detail for Geo-Filter map for slower devices.
  • Fixed delete device operation with reserved IP bug.
  • Full device service cleanup on delete.
  • Updated the Intro tour to demo profiles and cookies.
  • Added sub-loading screen for cloud on misc for faster page loading.
  • Reload Geo-Filter after applying any firewall/network settings.
  • Fixed minor init bug.

Some additional notes that will be helpful:

 

  • Temp server ban lasts 5 minutes.  This is not forever, or else you will eventually have nothing to connect to for gaming.    :)
  • Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games.  Don't panic, this is normal.
  • UNDO Temp Ban.  It's the square to the right with the two circles, this will release your previously banned dedis.  Yes, this will also release the one you just banned.
  • Don't have Hyper Lane enabled when you are going to download a large update patch.    ^_^

 

PLEASE SUPPORT & ADVISE HOW TO UPGRADE TO THE LATEST VERSION 1.03.6.

I have verion 1.03.3

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kriscv

kriscv

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PLEASE SUPPORT & ADVISE HOW TO UPGRADE TO THE LATEST VERSION 1.03.6.

I have verion 1.03.3

I am on an older version than 1.03.5 (Im on 1.03.3) 

 

I have remote access ticked and i want to upgrade my router 

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dtdionne

dtdionne

Posted
Posted

Greetings, I am on an older version than 1.03.5*, I have Netduma Tech Support Remote Access enabled, and I would like to upgrade.

 

*R1 debug version 1.03.3 running on rb-951g-2hnd

 

Thanks,

 

David

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kriscv

kriscv

Posted
Posted

 

Please follow all instructions very carefully.

 

DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST.

If you are on a version lower than 1.03.5m please do not upgrade yet. To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. DO NOT ATTEMPT TO UPGRADE BY DOING EACH UPGRADE IN SEQUENCE (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions).

 

Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING.  

 

 

 

1. Upgrade Instructions

  • Download the upgrade here
  • Go to the Upgrade section on the Netduma interface
  • Choose Advanced
  • Ensure preserve settings & check version are ticked.
  • Click browse & navigate to where you downloaded the upgrade file and click open.
  • Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time.
  • If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed.
  • If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team.

If you already have the beta version (1.03.6g) you do not need to upgrade.

 

2. Geo-filter Changes

  • If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual. 
  • "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on.
  • Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers.
  • You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map. 

Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon.

 

You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location. 

 

3. Congestion Control

  • Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time. 
  • Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents.

4. Profiles

 

Load Profile:

  • This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them. 
  • You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list.
  • You are able to select the settings you do/do not want to load from the profile. 
  • If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them.

Please note a profile may take a few minutes to load, it will let you know once it's done.

 

Manage Profiles:

  • You can see the profiles available on your router.
  • You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need.
  • You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router.
  • You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team.

Save Current Settings:

  • What ever settings you have at the time will be the ones that are saved.
  • You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile.
  • You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc.
  • Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely. 

Auto Speed Setup:

 

In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds.

 

-----------------------

 

Final Note: 

 

This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router. 

There are lots of other small things you will notice, more tours, increased feedback when saving options etc. 

 

Change log:

  • Implemented profiles.
  • Implemented temporary server ban.
  • Implemented hyper traffic lane.
  • Improved backend device prioritisation system.
  • Fixed device prioritisation bug with turbo mode.
  • Created more user tours.
  • Decoupled download and upload device prioritisation.
  • Updated UI to consistently notify user with dialog boxes.
  • Implemented generic dialog for better user input and error handling.
  • Added scroll bar to GF service selection for multi-device homes.
  • Fixed bottom page scrolling bug in misc section.
  • Implemented loading screen for misc & other pages as confusing otherwise.
  • Implemented auto-setup when user sets bandwidth.
  • Moved Geo-Filer enable to checkbox and added loading screen.
  • Removed unsupported Wireless mode from menu.
  • Fixed ping-assist for PPPoE connections.
  • Cleaned up missing page titles and favicons.
  • Added service for Halo 5.
  • Updated upgrade page including link to wiki with latest firmware.
  • Intro tour automatically updates speed settings for user.
  • Warn user that congestion control is disabled when super turbo is enabled.
  • Updated wifi-workaround & bleeding edge factory reset parameters.
  • Updated default speed to 100/10 it's 2016!
  • Removed internal log output from wan and lan.sh.
  • Fixed WAN update bugs.
  • Implemented more tours and added logic to handle loading sequences.
  • Allow double quotes in device names.
  • Wait for firewall locking instead of error.
  • Bidirectional port selection for Geo-Filter and Hyper-Lane.
  • Fixed blurred text on Ubuntu Chrome.
  • Implemented click-wrap EULA for future customers.
  • Toggle level of detail for Geo-Filter map for slower devices.
  • Fixed delete device operation with reserved IP bug.
  • Full device service cleanup on delete.
  • Updated the Intro tour to demo profiles and cookies.
  • Added sub-loading screen for cloud on misc for faster page loading.
  • Reload Geo-Filter after applying any firewall/network settings.
  • Fixed minor init bug.

Some additional notes that will be helpful:

 

  • Temp server ban lasts 5 minutes.  This is not forever, or else you will eventually have nothing to connect to for gaming.    :)
  • Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games.  Don't panic, this is normal.
  • UNDO Temp Ban.  It's the square to the right with the two circles, this will release your previously banned dedis.  Yes, this will also release the one you just banned.
  • Don't have Hyper Lane enabled when you are going to download a large update patch.    ^_^

 

Want to Upgrade to latest version from 1.03.3. Please guide

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Netduma Fraser

Netduma Fraser

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Im on an older version than 1.03.5 (1.03.3) and have remote support ticked (found in >settings >miscellaneous) and want to upgrade.

 

Regards

Warren

 

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

 

 

My UPnP and port forwarding on my ISP hub was already disabled.

 

I have disabled UPnP and UPnP port forwarding in netduma router.

 

 

Try now please

 

 

We could not access your router. Take R1 out of DMZ and port forward 1024 - 60,000 TCP to the duma.

 

HI

I am on an older version than 1.03.5 and have remote support ticked and would like to upgrade to the latest. I have checked that the duma is set in the DMZ of my ISP router as well

 

You're good to go. Please do not reboot before upgrading.

 

HI, I'm on an older version than 1.03.5. Have remote support ticked. Pleas let me know when I'm in the clear to update.

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

Hello, I'm on an older version than 1.03.5. as well (1.03.3). I have remote support ticked. Please let me know when I'm in the clear to update. Thanks in advance!

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

Hello I am on version 1.03.4 and would like to upgrade to 1.03.06 remote support is ticket as well. Any help would be appreciated

You're good to go. Please do not reboot before upgrading.

 

My version is older than .5 (1.03.3) and remote support is on.

 

 

You're good to go. Please do not reboot before upgrading.

 

I am on an older version than 1.03.5 (Im on 1.03.4) 

 

I have remote access ticked and i want to upgrade my router 

 

Please help :)

 

 

You're good to go. Please do not reboot before upgrading.

 

I am on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and I want to upgrade

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

I am on an older version than 1.03.5 (Im on 1.03.3) 

 

I have remote access ticked and i want to upgrade my router 

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

 

 

I am on an older version than 1.03.5 (Im on 1.03.3) 

 

I have remote access ticked and i want to upgrade my router 

 

 

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

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awaxnova

awaxnova

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Posted

I'm on an older version than 1.03.5 and have remote support ticked and I want to upgrade. Please access my router and change settings so I can download the upgrade safely :)

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CDJW

CDJW

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Posted

I'm on an older version than 1.03.5 and wish to upgrade please.  Can you help me?  I have remote support ticked.

 

You said:

Quote

We could not access your router. Please ensure you put the R1 in the DMZ of your ISP hub.

Unquote

 

Are you able to clarify exactly how I do this?  I do apologise, as I expect that this is a very basic query.  I will endeavour to bring my knowledge up to speed but if there are any simple comments you could offer I would be most grateful.

 

I am GMT +8 hrs time zone, available every evening from 6pm my time onwards.

 

Update

I think I have done this.  Can you try again please.

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Netduma Fraser

Netduma Fraser

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I am on version 1.03.4 how do i upgrade?

 

You're good to go. Please do not reboot before upgrading.

 

i port forwarded port 1024 to 60000 of TCP protocol in my isp router writing the WAN IP of netduma router.

Did i make it right ? Can you access it now ?!

 

Tell me if i can update now please!

 

We could not access your router. Please make a post in the request 1 on 1 section & we'll get to the bottom of it :)

 

I'm on an older version than 1.03.5 and have remote support ticked and I want to upgrade. Please access my router and change settings so I can download the upgrade safely :)

 

You're good to go. Please do not reboot before upgrading.

 

I'm on an older version than 1.03.5 and wish to upgrade please.  Can you help me?  I have remote support ticked.

 

We could not access your router. Please ensure you put the R1 in the DMZ of your ISP hub.

 

i would like to upgrade my router

 

Can you please PM me your IP and post here when you have done that.

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mikrotik

mikrotik

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Posted

Hi Netduma Team,

 
Can someone please get back to me asap? as I haven't update the previous firmware and when I went to update it it said to contact you if Im running firmware below 0.5.

Best Regards

Stan
 

 

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Netduma Fraser

Netduma Fraser

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I'm on an older version than 1.03.5 and wish to upgrade please.  Can you help me?  I have remote support ticked.

 

You said:

Quote

We could not access your router. Please ensure you put the R1 in the DMZ of your ISP hub.

Unquote

 

Are you able to clarify exactly how I do this?  I do apologise, as I expect that this is a very basic query.  I will endeavour to bring my knowledge up to speed but if there are any simple comments you could offer I would be most grateful.

 

I am GMT +8 hrs time zone, available every evening from 6pm my time onwards.

 

Update

I think I have done this.  Can you try again please.

 

We could not access your router. You need to put the WAN IP from the duma device manager into the DMZ section of your ISP hub. 

 

can someone help me upgrade

 

I stated that you need to PM me with your IP and post here when you've done that.

 

 

Hi Netduma Team,

 
Can someone please get back to me asap? as I haven't update the previous firmware and when I went to update it it said to contact you if Im running firmware below 0.5.

Best Regards

 

Stan

 

 

 

We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub.

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