Lethal Posted September 20, 2016 Share Posted September 20, 2016 On 9/19/2016 at 4:18 PM, Netduma Fraser said: We could not access your router. Please port forward 1024 - 60,000 TCP from the ISP hub to the R1 or post in the 1 on 1 section and I can have a look to try and make you accessible. You're good to go. Please do not reboot before upgrading. We could not access your router. Please port forward 1024 - 60,000 TCP from the ISP hub to the R1 or post in the 1 on 1 section and I can have a look to try and make you accessible. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. You're good to go. Please do not reboot before upgrading. We could not access your router. Please port forward 1024 - 60,000 TCP from the ISP hub to the R1 or post in the 1 on 1 section and I can have a look to try and make you accessible. We could not access your router. Please port forward 1024 - 60,000 TCP from the ISP hub to the R1 or post in the 1 on 1 section and I can have a look to try and make you accessible. We posted before that we could not access your router, please do the following: Ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Thanks for the response, I didn't see the last post regarding the access to my router. I'll make the neccessary changes and post back when it's all done. Link to comment Share on other sites More sharing options...
berty247 Posted September 20, 2016 Share Posted September 20, 2016 received a email saying i was good to go for the update but as a few people are on this thread i just want to double check it was aimed at me?????? Link to comment Share on other sites More sharing options...
RecklessYuki Posted September 20, 2016 Share Posted September 20, 2016 Hello, I'm on 1.03.3 and have the remote access checked. I would like to upgrade please. Link to comment Share on other sites More sharing options...
Dayz Posted September 21, 2016 Share Posted September 21, 2016 hey i have version 1.03.3 and i seen to update your router you have top post on here. can anyone help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 21, 2016 Author Administrators Share Posted September 21, 2016 On 9/19/2016 at 6:08 PM, berty247 said: 0k so i have opened the ports requested on my bt home hub ( 1024 - 60000 ) i have also ticked the allow remote access to netduma tech support is there anything else i need to do to help with you updating my R1????? We couldn't access the router. Please make a post in the 1 on 1 section and I'll take a look. On 9/20/2016 at 12:19 AM, oLollipop said: Sorry, I just saw that you replied and said I was good to go. However, between the time you posted that and today, I have since rebooted my router. Can you please make sure I can upgrade again? You're good to go. Please do not reboot before upgrading. On 9/20/2016 at 9:36 AM, Lethal said: Thanks for the response, I didn't see the last post regarding the access to my router. I'll make the neccessary changes and post back when it's all done. Let us know, tried again just in case and couldn't access. On 9/20/2016 at 6:21 PM, RecklessYuki said: Hello, I'm on 1.03.3 and have the remote access checked. I would like to upgrade please. You're good to go. Please do not reboot before upgrading. On 9/21/2016 at 5:16 AM, Dayz said: hey i have version 1.03.3 and i seen to update your router you have top post on here. can anyone help? We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
DREEALL Posted September 23, 2016 Share Posted September 23, 2016 I've got an older version, 1.03.3. Needs updating Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 23, 2016 Author Administrators Share Posted September 23, 2016 On 9/23/2016 at 8:37 AM, DREEALL said: I've got an older version, 1.03.3. Needs updating You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Arth Posted September 24, 2016 Share Posted September 24, 2016 I'm on 1.03.4 looking to update:) Link to comment Share on other sites More sharing options...
TryggBal Posted September 24, 2016 Share Posted September 24, 2016 Het, Im on version 1.03.4 and want to upgrade, but this post says I must notify you here. Can I get some help pls? Link to comment Share on other sites More sharing options...
DREEALL Posted September 25, 2016 Share Posted September 25, 2016 I've just done the update however, it's not letting me on the interface. Every-time i try and load up the netduma interface, it gives me a message of 'This site can't be reached' - 'too long to respond' I've not restarted the router, waiting on instruction. EDIT: Please ignore, started to work. Link to comment Share on other sites More sharing options...
james1987 Posted September 25, 2016 Share Posted September 25, 2016 R1 debug version 1.03.3 -The R1 WAN IP is set in the DMZ of my ISP modem/router -UPnP & Port forwarding is now disabled in my ISP modem/router -Remote access is checked in the R1 misc settings plz try again ty Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26, 2016 Author Administrators Share Posted September 26, 2016 On 9/24/2016 at 5:59 AM, Arth said: I'm on 1.03.4 looking to update:) You're good to go. Please do not reboot before upgrading. On 9/24/2016 at 5:16 PM, TryggBal said: Het, Im on version 1.03.4 and want to upgrade, but this post says I must notify you here. Can I get some help pls? We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. On 9/25/2016 at 4:33 PM, james1987 said: R1 debug version 1.03.3 -The R1 WAN IP is set in the DMZ of my ISP modem/router -UPnP & Port forwarding is now disabled in my ISP modem/router -Remote access is checked in the R1 misc settings plz try again ty We couldn't access it so will do that 1 on 1. Link to comment Share on other sites More sharing options...
dddyfz2704 Posted September 26, 2016 Share Posted September 26, 2016 Im wanting to upgrade and currently have 1.03.4. I have remote access checked. Link to comment Share on other sites More sharing options...
CRAIG E D Posted September 27, 2016 Share Posted September 27, 2016 Hello, I'm ready to upgrade my Duma, currently running 1.03.4 version. Thamks. Link to comment Share on other sites More sharing options...
CRAIG E D Posted September 27, 2016 Share Posted September 27, 2016 I'm ready to upgrade, currently running on 1.03.4 version. Thanks Craig. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 27, 2016 Author Administrators Share Posted September 27, 2016 On 9/26/2016 at 10:27 PM, dddyfz2704 said: Im wanting to upgrade and currently have 1.03.4. I have remote access checked. You're good to go. Please do not reboot before upgrading. On 9/27/2016 at 2:55 PM, CRAIG E D said: Hello, I'm ready to upgrade my Duma, currently running 1.03.4 version. Thamks. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
CRAIG E D Posted September 27, 2016 Share Posted September 27, 2016 Hello, i am looking to update, currently on 1.03.4 version. Thanks. Link to comment Share on other sites More sharing options...
TryggBal Posted September 27, 2016 Share Posted September 27, 2016 On 9/26/2016 at 5:07 PM, Netduma Fraser said: You're good to go. Please do not reboot before upgrading. We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. We couldn't access it so will do that 1 on 1. Ok. I have done what you said now. You can try again now. Link to comment Share on other sites More sharing options...
Dayz Posted September 28, 2016 Share Posted September 28, 2016 can you update my router please current version 1.03.3 Link to comment Share on other sites More sharing options...
endurAAA Posted September 29, 2016 Share Posted September 29, 2016 Hello i im on an older version than .5 and would like to upgrade Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2016 Author Administrators Share Posted September 29, 2016 On 9/27/2016 at 6:40 PM, CRAIG E D said: Hello, i am looking to update, currently on 1.03.4 version. Thanks. Please see above. On 9/27/2016 at 9:15 PM, TryggBal said: Ok. I have done what you said now. You can try again now. You're good to go. Please do not reboot before upgrading. On 9/28/2016 at 8:00 PM, Dayz said: can you update my router please current version 1.03.3 We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. On 9/29/2016 at 11:51 AM, endurAAA said: Hello i im on an older version than .5 and would like to upgrade We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Link to comment Share on other sites More sharing options...
TryggBal Posted September 29, 2016 Share Posted September 29, 2016 I couldn't upgrade it. Got an error that says "Upgrade failed: with exitcode 1". Pls help. EDIT: Also at certain circumstances I had to reboot my Netduma. Another EDIT: Due to some complications I did a reset too. Figured you guys need to know that. Link to comment Share on other sites More sharing options...
Ilike151 Posted September 30, 2016 Share Posted September 30, 2016 Im currently running firware version 1.03.3 and would like to upgrade to the newest version. Remote access for tech support is enabled on my router. Let me know what steps i need to take next. Thanks! Link to comment Share on other sites More sharing options...
berty247 Posted September 30, 2016 Share Posted September 30, 2016 ready for update please Link to comment Share on other sites More sharing options...
Nestor Posted October 1, 2016 Share Posted October 1, 2016 Hello, I'm on Version 1.03.4 and would like to upgrade. Thanks. Link to comment Share on other sites More sharing options...
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