El Jamie Posted December 24, 2015 Share Posted December 24, 2015 I'm just going to straight right into this, it's pretty annoying. Ever since last night my Netduma has been losing internet access every 2-3 minutes, I can't do a reset as when I re-connect to the network on my laptop or my Playstation, I have NO internet access, although it saying in the corner that I do have internet access. The ethernet cable is in the Netduma securely, as well as inside of my other router. But this is a bit of a joke, really thinking about sending the device back as it's doing nothing but causing problems... and connecting me to laggy servers. And before you say anything - Yes I did check the setup guide that you made, Iain. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 24, 2015 Netduma Staff Share Posted December 24, 2015 Hi Jamie.... It would be useful to have a bit more info. Are the disconnections only happening on Wifi/wireless/both? What router/modem are you using to connect the Netduma to? Have you checked to make sure the cable coming from the other router is going into port 1 of the Netduma? Is there a number after 'WAN IP' in device manager? Link to comment Share on other sites More sharing options...
fuzzy clam Posted December 24, 2015 Share Posted December 24, 2015 I'm just going to straight right into this, it's pretty annoying. Ever since last night my Netduma has been losing internet access every 2-3 minutes, I can't do a reset as when I re-connect to the network on my laptop or my Playstation, I have NO internet access, although it saying in the corner that I do have internet access. The ethernet cable is in the Netduma securely, as well as inside of my other router. But this is a bit of a joke, really thinking about sending the device back as it's doing nothing but causing problems... and connecting me to laggy servers. And before you say anything - Yes I did check the setup guide that you made, Iain. Way to come on to the forum on your first post and start talking about sending the router back,this is not the way to get people to help you out.I would suggest try the "less of a dick" approach.We all understand your frustrated but 99 percent of the time we find that the problem is "operator error" could be something very minor like maybe you have something ticked that shouldn't be,or you don't have something ticked that should be or maybe,just maybe you have hooked it up incorrectly.Which is not a bad thing as it's happened to a lot of us,no need to just bash the product before we have all the facts and we make sure it's configured properly in your network. In misc settings do you have the wifi work around ticked ? And like Crossy said could use some more information to help get the problem sorted out. Link to comment Share on other sites More sharing options...
secretface Posted December 24, 2015 Share Posted December 24, 2015 Hey bud send a bit more information and lets see if we can't get this fucker working! Oh I don't mind you being a "dick" there are a billion already on here. This shit is frustrating but we can get it working I promise. Link to comment Share on other sites More sharing options...
PharmDawgg Posted December 24, 2015 Share Posted December 24, 2015 This is a support forum and we are here to help you. Please provide the information requested above and we should be able to get you sorted. Thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted December 25, 2015 Administrators Share Posted December 25, 2015 Is this wireless on your laptop? Sounds like your laptop is connecting to the old wifi on your other router? Check if this is the case. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.