raf1212

thanks @Netduma Alex today I have implemented RMA, you can see that the French branch of Netgear has some problems, they have repaired my return 5ghz, but the rest of the errors are still there, so I am in touch with them, we will see what it gives

thanks @Netduma Alex today I have implemented RMA, you can see that the French branch of Netgear has some problems, they have repaired my return 5ghz, but the rest of the errors are still there, so I am in touch with them, we will see what it gives

I've now owned the XR500 for 1.5 years and to this day:
No IPv6 without killing off the QOS. No USB printer support. Incorrect network activity stats. No control over VPN settings. Bugs and glitches in the management GUI. Very questionable QOS performance is some games. Very poor update support. At this point this product should be considered as abandonware. Netduma's/Netgear's lack for transparency with such a vocal community is truly disturbing.
There are other manufacturers with devices out there that have a much more active support than Netgear/Netduma and according to my preliminary research, as good, if not better implementations of QOS and AQM.
I am no longer actively using this router and will soon be totally replacing it. Hats off to those of you who will be sticking around for the long haul, still beta testing a 2 year old AC router.

Well I see a lot of people are upset, with how long/delayed updates have taken for their XR routers. I owned the R1 from the very early days, and I bought the XR500 early on as well. To be honest, I haven't used either of them very much. They have collected a lot more dust, than uptime. Overall most will say I wasted my money, and I can understand them saying that, and I won't argue that.
Also I have known a couple of the original ND guys since they started up as a company. They do WANT to make things better for US as GAMERS. At the same time, they were a startup company, and I'm sure they're still a pretty small company overall. Still they have made it this far, and I'm happy for them. I know some are likely angry with them partnering with Netgear. Which I can understand that as well. But for them as a company, it was their best decision, to help grow themselves as a company, going forward.
As for these XR routers, it was a hard decision for me to buy the XR500. For me at the time, I had the money to buy it, so I did. However before buying the router, I knew "Netgear's" history, when it came to their routers. Which is, they're very slow with pushing firmware updates for their routers. I have owned close to 15 routers in the last 10-12 years, several netgear routers. As of right now, I won't buy another netgear router, due to how slow they're with updates. As they don't post beta build's, and such, unless you're a beta tester for a select router, and you only get updates for it.
As of right now, with the main routers you can buy in many stores, and such. The brand I feel is best for routers at the moment is ASUS. As they actually push firmware updates pretty often, as of the last couple months, I feel some of their build's are buggy, for me at least, the wireless drivers they're using, causes me random short disconnects to my Galaxy S9+ phone. Still even with some of their bugs, with faster updates being pushed. There's a guy named RMerlin, who makes build's for a lot of their newer routers, fixes some of the smaller bugs, and add some other features as well. Plus he pushes newer build's pretty often as well.
Finally I want to say, if Netgear truly wants to help gamers with routers, with gaming type features. They have to learn to work much faster with updates. Averaging 6+ months for every firmware update, at this point in time, is piss poor, and not good enough. My phone gets updates so much faster, and more often. There's zero reason, for a router company to not be faster, and more steady with firmware updates. As for the XR line of routers, I won't place blame on ND. As I'm sure they only work on/handle a certain part of the firmware for these routers. Even with that said, as people on these forums repeatedly have mentioned. With the current firmware for these routers, there are minor annoying type bugs, which should of been worked on, and fixed, in a timely manner. That's not happening, and NG should be ashamed of themselves for being so slow with updates. As I type this, if someone asked me about buying a Netgear branded router, I would tell them to stay away. This isn't a me HATING them as a company. It's just me calling things out like I see them, nothing I said in this post is a lie.

I would think that is probably to do with the fact you can select the server in the game, it always makes it a bit more difficult. I have raised it with Alex and I think with a few cloud updates we should be able to get it sorted.

Ok it sounds like we might need to whitelist a whole domain in order to get this problem sorted. We already whitelisted some individual servers but there could be hundreds. We'll look into it.

I have the same addition of a static address, devices on an Ethernet cable, disconnects all devices on an Ethernet cable, I haven't looked at wifi

Yes exactly, for some reason NG show these connections as attacks in the logs. I suppose it's helpful to know what you are being connected to.

But does that vision go hand in hand with what the customer wants?
It took 3 years to come up with DumaOS which is bascially just a nicer looking modular OS but with pretty much 0 new features. The post release roadmap was to deliver modular feature add-ons in short succession. But that has long been droped and now (for whatever reason) everything has to be bundled into one new DumaOS 3.0 which totally works against the initial modular approach. So why again have we waited 3 years for DumaOS then?! I start to get the feeling that the main driving factor for DumaOS was Netgear and that there MUST be a reason for why those "over-promissed" features havent been released individually yet. The original R1 OS may have had some expansion bottlenecks, but at least it was WAY more responsive and easier on the CPU. I mean the new DumaOS isnt even mobile compatible, and its 2020!
And to come back to my first sentence about what the customer wants, i could care less about another overhaul of the netduma interface or its traffic monitor. The R1 is a gaming router and not a device for network engineers who need to track down traffic sources. So why would a gamer need a traffic history in the first place? People who need that buy different routers with far more monitor capabilities. The idea of the R1 is to activate congestion control and forget about lag and all the complicated stuff.
And talking about congestion control, last year some really impressive progress has been made in terms of congestion control. And it will not take that much longer until you can natively use those with Linux. So the R1 will soon get some severe and free competition that doesnt require you to reduce your bandwith to 70%. Im curious to see who is faster with the release, but deep down i already know the answer. Plus im not even sure if the R1 congestion control can beat Googles congestion control from 2016, Iain didnt include it in the benchmarks from 4 years ago.
Netgear isnt stupid, when taking the congestion control out of the equation there isnt all that much that separates the R1 from the competition. Geo filtering becomes less and less important as more and more games use dedi servers plus dont enforce world wide lobbies. And the VPN function kills the R1 CPU plus most competitive shooters straight up ban you for VPN-ing anyway.
After 4 years you guys better have some REALLY good features in the oven. Luckily it is no longer our job as the community to make pressure but for the first time the competition will now do that. And maybe you will listen more to what they have to say than what we had to say over the last 4 years...

i understand all of that but the same issue has been raised for 9 months now that when in filter mode.. you get one game and then it kicks you out after the game and you have to restart the game to get back in. Surely this issue will have the same fix for every season.

I'm also a fan of software, its options are really cool, but errors are the dark side

Im a huge fan of the netduma software but i 100% agree with you.. Apex and the netduma + XR500  is not a good mix..if i play in filter mode i play one game and then i need to restart my game to get another game. if its in Spectating Mode then i get mixed with people with stupid pings at times. across the world 

So you play with a 200€ controller that has features such as super precise analog sticks, trigger stop and paddles giving you a HUGE advantage over regular controller players yet you complain about XIM users?
Guess you re one of the people who always find something to complain about unless they have ALL the advantages for themselfs.
 
And sure go buy the XIM, youd not be the first to realize that a mouse doesnt turn you into a Shroud. Just like with a controller you have to grind for years to become good.

Ne comparé pas une souris et une manette à palettes vous voulez jouer avec une souris aller sur Pc...

in my opinion you have nothing to be happy about using xim, you are a regular cheat using the mouse advantage over the controller, I think netduma should detect people using xim, venom x and cronus, and block it is not good advertisement for netduma to support people who use advantage hardware, did anyone from netduma admins see how it works

xim hors sujet....(un mauvais joueur reste un mauvais joueur meme avec xim )
xim off topic .... (a bad player remains a bad player even with xim)😁
 

I play on PC & Console, XIM allows me to play with my friends who are only console gamers with the peripherals I'm comfortable with - Modern Warfare 2019 supports native KB/M on console so I use that instead of XIM  + I'm only playing Public matches, I'm not using it in competitive or anything earning money.
 
Sony & Microsoft even have licensed KB/M adapters for there consoles, It's not against there Terms of Service.

I know this was mentioned a few months ago but could you please either let us set time for devices to expire or let us delete all devices that are not online at once?
I forgot I had qos enabled and noticed EVERYTHING running so slow then I checked devices and there were approx 100 devices in list. We usually will have around 25-30. But there were alot of devices that were offline and duplicated.
It renders qos useless when you see the qos look like stars in space haha.
Just so you know my net is 1000/45 and yes it rendered it so slow that everything was buffering and speed test on download was 4Mbps.
 
I have disabled it for now, do deletions and reboot every two days but shouldn't have to. I'm not gonna ask when new Dumaos OS is gonna be released for XR500 because I know how last one was delayed for like 8 months or so. Not hating just being obvious.
 
P.S. I know you guys are doing your best at releasing an almost bug free OS but we seriously need some kind of update.
Thanks for letting all of us know the updates and stuff. 👍👍👍

We've had a few reports about voice chat within the last day or two which indicates they've added more servers which need to be whitelisted. I've asked people to provide IDs and we'll also test this ourselves. I'll have to check with Alex regarding the Apex Legends servers as well and get back to you.

ok added thank Fraser

I'm not sure what you mean, you just need to enter all the IDs and submit it.

Yes that's fine, it's been submitted - thank you!

Could you add the servers to the form here and anymore you come across so we can do a cloud update please?
 

hello i had the same problem, wifi playstation normal console works fine, and playstation pro lan cable problems i have a ssd disk, when adding ip statik, unknown device, for me dns changed to 8.8.8.8 and 8.8.4.4 in internet setting in xr500

thanks @Killhippie