dionsaur_

No worries, if you do find out what the issue is I'd be interested to hear the cause!

If you connect your device directly to the connection from the wall and bypass the router do you get the same issue?

Okay that's fine, look up the ports for the game and make port forwarding rules for those ports, set a reserved IP for the PC in DHCP then restart the PC and try again please

I did ask the team and they did test the game and said it works with the Geo-Filter so it shouldn't be an issue enabled anyway.
Could be a port issue, what is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

What happens if you disable filtering on the Netduma router before opening FragPunk?  If it works, then a required server is getting blocked and the Netduma team simply need to whitelist it 

I'm not sure if we've specifically tested the game or not yet but as above if you disable the Geo-Filter does it work? Then as mentioned it would be an easy fix

Great to hear that, thanks for the update and solution!

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

The in game ping won't always necessarily match the Geo-Filter ping as that includes processing delay. A difference of up to ~30ms is okay, any higher would indicate you should force another server for a better experience.
The Geo-Filter isn't a VPN so doesn't change the location reading on the game, this doesn't need to be changed to force other servers.

What are your full speeds and where are you testing them? What does a 'right' ping mean to you?

With my Google fiber, and after a lot of tinkering I was able to to get identical speeds/better speeds as I would get through the provided gateway.
Better to start with one thing at a time, versus trying to get bufferbloat, speeds, ping, etc etc done all at once.
For my setup I directly connected from the ONT to the R3.
 
Under WAN:
Changed the MAC address to match the Google provided gateway
Changed DNS to the best one for me (1.1.1.1 primary, 8.8.8.8 secondary)
Disabled upstream DNS 
Manually keyed in MTU to 1500
Left IPv6*ENABLED* (IPv6 is a toss up on if it's better or worse to have on or off. For my fiber connection, it's proved to be better in the long term.)
 
LAN settings:
Left IPv6 *ENABLED* (IPv6 is a toss up on if it's better or worse to have on or off. For my fiber connection, it's proved to be better in the long term.)
UPnP enabled
 
Internet rules settings:
DO NOT SET ANY INTERNET RULES, DELETE ANYTHING WITHIN HERE. This broke my wifi speeds, wired speeds by literally in half.
 
RGB lighting settings:
Turned all off due to stability issues I have ran into with the router 
 
Geo filter settings:
Disable steady ping
Enable geo location 
Enable strict 
 
Ping optimizer settings:
Set everything to 100% 
Congestion control mode set to low latency
Speed test bypass is enabled at the moment/on/currently Red
 
Smartboost settings:
Turned on smartboost
Simple mode enabled
Removed all activities and devices 
 
Adblocker settings:
Manually disabled every device in adblocker
Then turned off adblocker. 
 
System information:
Confirm/set time zone to your timezone 
Turned off all protection/protocols in troubleshooting and disabled telemetry under troubleshooting. With these exact settings I get these results consistently get 950-980 Mbps through ookla or directly through router speed test. Wireless I'm now getting 750+ Mbps and 4ms ping (when pinging the Texas Google fibers server of course)
 
 

Baylee,
Are you manually setting your speeds in the R3? Or are you using the Speed test to find your speeds automatically? Which one are you doing? 
I will add @Netduma Fraser here so he can help you further.. You should be getting closer to 900 up and down.. 
Thanks!
Zippy.

I have completely put my isp modem/gateway fiber box into bridge mode. on the modem on bridge mode i get 2 ping 957 download and 955 upload. i plug into my R3 and i got 8 ping, 822 download and 757 upload. i asked last week to return this product and get my money back and they didnt help me at all. 

That is the lastest

As above that is the latest currently