Mr MuRFiE

Hi @Mr MuRFiE, yeah it was us disabling whilst testing a fix for some other issues, have DM'd you

I can't say for certain if that is it/the reason you don't have it but makes sense based on what is having currently and yes I would expect it would re-enable automatically when ready. I will send this over to mannrs though to double check

I'm in! the Telstra Optimiser is now working. Unless someone else did something remotely the key appears to be; 
Deactivate Internet Optimiser using the My Telstra app
Factory reset of modem
Reactivate Internet Optimiser in the My Telstra app
Clear cache in browser.
I had cleared the cache previously but not in the sequence above.
Thank you @Netduma Fraser and @MuRF FuRY for your assistance. 

I would hope so yes. Yes you can use it for the PC and it will still prioritize your games

Great thanks, keep us posted. A cloud update behind the scenes that would fix the classification, you wouldn't need to do anything.

Can confirm we will bring DumaOS 4 features to our newer Smart Modem's types over the next 12 months.

I'll see if I can get a change log together when the next firmware becomes available

Awesome,  thanks for the update. 

I'll check in with the team about this on Monday and get back to you!

So it sounds like Adblocker is running, as stuff is coming up on the graph, but for some reason the DNS requests aren't being dropped.
I'm going to do some additional testing to try and recreate this bug, thanks for the help.

Tried everything apart from waiting 24 hours, it still does not function. Yes, when enabled I see stuff come up on the bubble chart, but sites still appear to have ads, I have tried blocking other sites apart from you tube and not one is blocked. I am missing something? I feel it is also linked to modems parental controls as that does not work either.

I would not rely on that site, I have a 700/47 connection and best I can get is a B rating, but I have no noticeable Bufferbloat related issues. However, I was experiencing similar issues when playing MW3. I believe the issue has to do with the modem and how it handles uploads and congestion control when set to auto enabled.  Now I am on the Gen 3, but I can tell you they fixed this issue with a new firmware update that will hopefully be released to the public very soon. Maybe it's the same issue for the current firmware for Gen 2, not sure! But while you wait. try disabling internet optimiser to see if it fixes it, as it did for me. 
If it does help, then re-enable internet optimiser again, set your sliders to suit as suggested by @Netduma Fraser and instead of auto enable, choose always and see if that helps, as again this helped me when I had the similar issues.
I am no expert, just a customer like you, so I may be wrong, but from personal experience this sounds like the same issues I was having. Hope it helps.

After our discussion yesterday afternoon, all I can say is so far so good.

Ok thanks.

Great thanks, I will pass this on to the team

Thanks @mannrs I have reset DumaOS and have set to Auto-enable and will use the preset Traffic Prioritisation for my testing. Ill report back with some detailed feedback by the weekend.

Received the update. I will test this week and provide feedback.  Thanks @Netduma Fraser & @mannrs for your help.

Good catch on that, I'll relay it to the team, hopefully the update mentioned above will help though!

Ok again I will wait patiently. Let me know if you have any more info going forward. Thank for your help. 

Okay I'll pass this onto the team to see if we can reproduce it, thanks for the report

Yes, I did check what you suggested, and I have them off atm and will test more to see if that was the issue with MW3, as while I was trouble shooting my issues, I may have had them on as well. It's been a nightmare. I know you don't give out ETA of new firmware so hopefully its not too long. Thanks for your input, much appreciated.
I'll keep you posted if I have more info.

I don't have much knowledge regarding reading the logs but tend to agree it appears as though the IP Lease is renewing each time. Which shouldn't happen.
I'll wait to hear back from you.

I'll pass this topic over to him to see if we can get you further along the path to a resolution

Ok, thank you for that, I will wait further instructions.

@mannrs @Netduma Liam Thank you, I look forward to the fix. If possible, please let me know when it's been implemented.