Netduma Liam

Yes, we're essentially looking to get the ping under load as close to the base ping as possible.

What is the IP address of your PC and what is the IP address you use to access dumaos (i.e. 192.168.77.1)?

You can limit it in Bandwidth Allocation's Device mode, just make sure Share Excess is disabled from the sub-menu. What's the reason for wanting to do this exactly? Have you seen or read somewhere that this would help?

Yes, I believe it will be there too.

Ah yes that may be it, can you temporarily put the R2 in the DMZ of that other router?

Let us know how you get on. We may need to optimise QoS a little further for you.

That is very strange. There is a new DPI update coming out for the XR500 alongside the new firmware. If you wanted to, I can add you to the early access group and you can test it out?

That's the LAN IP of the R2 so unfortunately that won't help me here. What's the make and model of your ISP modem? Is it a pure modem (No Wi-Fi capability), or is it a router/modem combo that you can connect devices to with Wi-Fi?

That's odd, can you open an incognito/private window in your browser and check if the behaviour is the same there? If it is, can you download a copy of the log file from System Information -> Logs and send it over to me?

I'm afraid there's not an update as yet, I've chased it up with the team to see if we can prioritise it further for you!

Thanks for visualising and suggesting this, we really appreciate it. I think it's been suggested previously, but your detail and graphics here are really helpful. I like the idea, let me go ahead and add it to the roadmap so the team can see it and consider it for future!

OK, so you'd like to see the Ping values shown in Ping Heatmap to be reflective of what your ping will be through the VPN? I'll add it to the roadmap, thanks!

For your first problem, did you have SmartConnect disabled prior to disabling the 5GHz network? Or did you only disable it so you could disable the 5GHz? I'd suggest experimenting with SmartConnect disabled so you've got two separate network for 2.4 and 5 and see if that's more stable. For the second problem, could you perhaps try reserving a static IP for the PS5 from Settings -> Setup -> LAN Setup and see if it's able to stay connected then? For the third, if you disable filtering mode on Geo-filter do you still have the same problem? If not, re-enable Geo-filter and watch the Geo-filter map for a 'Blocked' icon when you join the party. Click this icon and manually allow it from the panel that appears beneath the map. That should then allow you to talk in party chat.

As you guys have mentioned, the R2 and any upcoming hardware I'm aware of is all using gigabit hardware. It may be in future we use something with 2.5Gbit ports, but nothing on the horizon as yet.

What device are you playing on? PC or Console? As a test, could you try adding a new rule to Traffic Prioritisation for your gaming device and select 'Games console' as the service. Disable all other rules and play a couple of games with this setting. Does that feel any better?