I have diligently followed all of the steps you provided, yet unfortunately, I have not achieved the desired results. Initially, I considered returning the router; however, after reviewing numerous past videos demonstrating its functionality for other users, I suspect this may be a firmware issue that might have been overlooked. I kindly request that your team investigates the firmware and considers implementing an update to address this problem in the near future. In the meantime, I plan to reconnect my previous router until a solution is available.Thank you for your assistance, and I genuinely appreciate the time you dedicated to helping me.