Jump to content

Recommended Posts

7 hours ago, Soryiu said:

Unfortunately I received a damaged R1, is there a way I can return or have the router replaced?

Hi and welcome to the forum.

 

what is the nature of the defect/damage? Also, where did you purchase the R1 from?

Share this post


Link to post
Share on other sites

The router had a cracked casing and what appeared to be a piece of the circuit board loose in the box. The wireless systems and connectivity will not work at all and it will not connect devices through the wired connection as well.

Share this post


Link to post
Share on other sites
16 hours ago, Soryiu said:

I have sent the email with the order number and the link attached. Thank you for all the help. I can't wait to have this replaced and be able to use the R1 :)

Just to say apologies again for this occurrence - we'll email you very shortly about arranging a replacement.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×