Administrators Netduma Fraser Posted February 20, 2018 Administrators Share Posted February 20, 2018 It looks like because it has been mislocated and you've allowed it that it now thinks you're in the EU. Hard turn off the console and put the filter to include the rest of the US but exclude the east coast. I'm making a list of incorrectly located servers for a big cloud update this week, I'll include this one in there and once that's done it should be easier to get US servers. Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 20, 2018 Author Share Posted February 20, 2018 ok cool. Thanks again Netduma Jack and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 21, 2018 Author Share Posted February 21, 2018 Hi Fraser, Just wanted to share 2 more Hosts with High pings (Average 80s). I was testing again and set the filter in the western area and it kept going to these 2 hosts which were outside my radius. It did not block them. (screen shots below) c09fffca3c5f9499c09f1ee93c5f9499 <img src="http://forum.netduma.com/uploads/images/1519192547-U28216.jpg"> <img src="http://forum.netduma.com/uploads/images/1519192833-U28216.jpg"> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 21, 2018 Administrators Share Posted February 21, 2018 Hi Fraser, Just wanted to share 2 more Hosts with High pings (Average 80s). I was testing again and set the filter in the western area and it kept going to these 2 hosts which were outside my radius. It did not block them. (screen shots below) c09fffca3c5f9499 c09f1ee93c5f9499 Thanks, I've added it to the list! Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 24, 2018 Author Share Posted February 24, 2018 Hi Fraser, Just wanted to check and see if you had updated the incorrect servers for pro clubs in the US? I keep getting connected to the same hosts mentioned above with average pings of 80. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2018 Administrators Share Posted February 24, 2018 Hi Fraser, Just wanted to check and see if you had updated the incorrect servers for pro clubs in the US? I keep getting connected to the same hosts mentioned above with average pings of 80. Not yet, devs are working on more automation with the incorrect cloud so it can be more frequent and accurate. Will let you know when I've done the update. Move your location to avoid them. Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 25, 2018 Author Share Posted February 25, 2018 Ok sounds good. As for the location, I have tried moving it but it keeps matchmaking to those hosts even though they are outside my radius. Thanks for the update Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2018 Administrators Share Posted February 25, 2018 Ok sounds good. As for the location, I have tried moving it but it keeps matchmaking to those hosts even though they are outside my radius. Thanks for the update Make sure you haven't added it to the allow section. If you haven't I have sent you a hot fix firmware by PM that may help. Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 25, 2018 Author Share Posted February 25, 2018 Ok thanks. Yea I haven't. Is this hot-fix like a beta firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 25, 2018 Administrators Share Posted February 25, 2018 Ok thanks. Yea I haven't. Is this hot-fix like a beta firmware? Sort of yes but it is a stable firmware. Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 25, 2018 Author Share Posted February 25, 2018 Ok I may try it or just wait till the next firmware. Thanks Link to comment Share on other sites More sharing options...
Mr Ghost Posted February 28, 2018 Author Share Posted February 28, 2018 Hi Fraser, just wanted to give you an update. I applied the hot-fix. Geo-filter is still connecting to hosts outside my radius. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 28, 2018 Administrators Share Posted February 28, 2018 Hi Fraser, just wanted to give you an update. I applied the hot-fix. Geo-filter is still connecting to hosts outside my radius. Could you provide a screenshot of this happening please? Could you also click on a host outside of your range that has been allowed through and let us know its ID please Link to comment Share on other sites More sharing options...
Mr Ghost Posted March 1, 2018 Author Share Posted March 1, 2018 Hi, it's the same ones I mentioned before to Fraser. Here you go: Mainly these: c09fffca3c5f9499c09f1ee93c5f9499 <img src="http://forum.netduma...47-U28216.jpg"> <img src="http://forum.netduma...33-U28216.jpg"> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 1, 2018 Administrators Share Posted March 1, 2018 Thanks Mr Ghost, will get this updated soon as I can! Link to comment Share on other sites More sharing options...
Mr Ghost Posted March 1, 2018 Author Share Posted March 1, 2018 No worries Netduma Fraser 1 Link to comment Share on other sites More sharing options...
MihaiL1804 Posted March 7, 2018 Share Posted March 7, 2018 No worries Hi, I am thinking about buying this router, but it will be mainly for FIFA. As this is the only game I have not been able to find a solution for. But I don't want to buy it before getting someone's opinion on this. I noticed you have not posted in while. I hope you will see this. I live in the UK and the FIFA experience is just horrendous. I would like to know how is the router working out for you in, in regards of button delay and lag (I play on both consoles): - FUT Divisions Seasons - FUT Draft - and the Weekend League. I would really appreciate your feedback! Regards Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2018 Administrators Share Posted March 7, 2018 While you wait for Mr Ghost's response, we are in the UK and when we test FIFA we can get very low pings and therefore the game experience is much better. One of our employees plays FIFA and is pleasantly surprised when the screen doesn't judder anymore like they were used to! Link to comment Share on other sites More sharing options...
MihaiL1804 Posted March 7, 2018 Share Posted March 7, 2018 While you wait for Mr Ghost's response, we are in the UK and when we test FIFA we can get very low pings and therefore the game experience is much better. One of our employees plays FIFA and is pleasantly surprised when the screen doesn't judder anymore like they were used to! Hi, Thanks for the update! I had two R1s, but they made everything worse after 4-5 weeks. Could you advise what server addresses you ping? Just so I can have a go now and check with my current setup!!! I did monitor easo.ea.com with ping plotter and this is what I get. Target Name: easo.ea.com Hop Sent PL% Min Max Avg Host Name / [iP] 1 431 0 1.00 24.93 8.30 Netgear 2 431 0 1.00 39.70 7.06 ARCHER_VR900 3 431 0 12.00 36.00 13.61 vt1.cor2.lond1.ptn.zen.net.uk [51.148.72.22] 4 431 0 19.00 47.00 20.92 ae-13.cor2.manc1.ptn.zen.net.uk [51.148.73.25] 5 431 0 19.00 53.00 23.72 ae-22.cor1.manc1.ptn.zen.net.uk [51.148.73.43] 6 431 0 18.00 75.00 23.39 51-148-73-59.dsl.zen.co.uk [51.148.73.59] 7 431 0 18.00 85.00 21.04 ae2-117.cr1-man1.ip4.gtt.net [77.67.66.101] 8 431 0 176.00 270.00 180.72 xe-10-3-0.cr0-sin1.ip4.gtt.net [213.254.231.81] 9 431 12 186.00 231.00 187.53 as3356.cr0-sin1.ip4.gtt.net [213.254.227.54] 10 430 0 247.00 265.00 250.90 ae2-40G.msr11.tok4.gblx.net [208.50.203.246] 11 428 100 0 0 0 [-] 12 428 100 0 0 0 [-] 13 428 100 0 0 0 [-] 14 428 100 0 0 0 [-] 15 430 0 250.00 267.00 252.34 159.153.92.98 [159.153.92.98] 16 430 0 249.00 280.00 252.26 159.153.93.6 [159.153.93.6] 17 430 0 250.00 295.00 252.23 159.153.225.67 [159.153.225.67] 18 430 0 249.00 278.00 251.77 fert01.abn-iad.ea.com [159.153.226.65] 19 430 0 250.00 264.00 252.14 easo.ea.com [159.153.234.54] I am with ZEN and I have been sent back and forth between EA and ISP. Could you advise who is responsible for routing the packets when they leave ZEN's network? Is it EA or ISP? I hope this is not too much to ask on this thread! Thanks!!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2018 Administrators Share Posted March 7, 2018 I'm actually getting P2P connections right now so one I just had was about 12ms so can't give you a specific IP. If anyone it would be your ISP, EA has no control over that. Thats a US server so no surprise that the ping is high. Link to comment Share on other sites More sharing options...
MihaiL1804 Posted March 7, 2018 Share Posted March 7, 2018 Thank you for your prompt reply! I understand that the main server is in the US, I was wondering if it is possible to get some sort of address of the Weekend League servers so I can check them. I checked one: Utas.fut.ea.com, which is in London. Could you correct me if I am mistaken? Let's take into account games like FIFA, SFV or Injustice 2 (this is what I play mainly). How are the packets transmitted, as you need to connect to their servers first? Is this how my packets travel when I play: - P2P - Me ---> Main Server ---> Opponent --> Main Server ---> Me - Dedicated server - Me ---> Main Server ---> Dedicated server ---> Opponent --> Dedicated server ---> Main Server ---> Me? I am trying to figure this one out. Moreover, my ISP told me the following when challenged about the route (it changed from Akamai network to GTT network): "We've had a deeper look into this for you. The connection between ourselves and GTT's Manchester gateway is on a dedicated fibre link so, as you'd expect, the latency is <1ms. After that, and within GTT's own network is where the latency occurs. GTT is a transit company, providing data connections to the States. We've tried contacting GTT in order to raise an issue but we've been unsuccessful. We have a peering agreement with EA directly, but EA choose to have almost all their public-facing network services with 3rd parties. Just to give you some idea, we sent only 8Gb of traffic to EA last year. We choose our peering partners based on only the fastest speed, cost is not a factor." How can I approach this matter, as GTT won't do anything about it because I am not their customer? I really struggle to make this game work, so I do not want to spend over £200 and be disappointed afterwards! I hope it helps why I am asking all the questions, as I was super excited about the R1 when I received it! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2018 Administrators Share Posted March 7, 2018 I understand where you're coming from, you're going to incredible lengths to try and get good gameplay. There is almost nothing you can do about the route though, it doesn't just affect you and GTT will not want to change anything on that front. All you personally can control is the connection within your home so eliminating local congestion, getting on the closest server possible. I'll try to find the IPs for you but I do not have them to hand Link to comment Share on other sites More sharing options...
RL317 Posted March 7, 2018 Share Posted March 7, 2018 Is this how my packets travel when I play: - P2P - Me ---> Main Server ---> Opponent --> Main Server ---> Me - Dedicated server - Me ---> Main Server ---> Dedicated server ---> Opponent --> Dedicated server ---> Main Server ---> Me? I am trying to figure this one out. P2P doesn't involve servers at all. It's just two peers sending data to each other with no host, hence "peer to peer". FIFA uses one player as the server (aka host) so peer hosted games ≠ P2P. I highly doubt FIFA uses P2P because someone (the home team) always seems to have host advantage. People tend to get these types of matchmaking mixed up, especially in CoD where there has never been P2P. Battle(non)sense covers it pretty well in his analysis videos... Netduma Jack 1 Link to comment Share on other sites More sharing options...
Mr Ghost Posted March 16, 2018 Author Share Posted March 16, 2018 Hi, I am thinking about buying this router, but it will be mainly for FIFA. As this is the only game I have not been able to find a solution for. But I don't want to buy it before getting someone's opinion on this. I noticed you have not posted in while. I hope you will see this. I live in the UK and the FIFA experience is just horrendous. I would like to know how is the router working out for you in, in regards of button delay and lag (I play on both consoles): - FUT Divisions Seasons - FUT Draft - and the Weekend League. I would really appreciate your feedback! Regards Hi MihaiL1804, To be honest, it’s better! In regards to button delay and latency, it all ties into the distance between you and your opponent’s location. With the Geo-filter enabled (ex: my location (U.S). I find games less than 100ms ping depending on the server/host. My average ping for pro club games in the U.S is 25-75ms (which is great). The bad part is when I play with people in the UK. That's where button delay and latency kicks in (average ping of 150-170ms) and this is because of distance. My player is sluggish or unresponsive. There are also servers that are mis-located in the US and I have mentioned this to Fraser for the next cloud update. Overall, the XR500 gives you more control on how you connect with other players and gives you the ability to deny bad hosts so that you will always have a reliable connection when gaming. I also want to point out that the Netduma team is always willing to help and they respond really fast. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
RL317 Posted March 17, 2018 Share Posted March 17, 2018 I feel button delay/input lag in career mode vs legendary AI. I didn't realise how bad it could be even on low ping games online so I steer well clear now LOL Link to comment Share on other sites More sharing options...
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