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Wifi hang/crash/freeze and unresponsive

wifi crash hang freeze slow unresponsive

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5 replies to this topic

#1
Un4given

Un4given

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I'm having to reboot my Netduma quite frequently as WIFI seems to hang/crash/freeze. I'm not gaming via wifi just normal internet 'surfing'.

 

I will get the "not connected to the internet" error when loading up a page. Sometimes I can load up the R1 interface, sometimes not. Either way I have to reboot the R1 for it to start working again.

 

I'm not losing connection to the R1; it just becomes unresponsive.

 

Anyone else having/had this issue?



#2
Netduma Fraser

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Please try following this guide to see if it resolves your issue: http://support.netdu...p-dropping-out-


Technical support:

 

Optimal Settings Guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc. 

FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.

Knowledge Base - Main link to the Knowledge Base, for everything else please search here or on the forum. 

Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord

 


#3
Antarcticbeef51

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While it's not a fix, a little trick i figured out is to change the wifi channel to any other channel and it fixes it without having to do a reboot. I used a wifi analyzer to pick the least congested channel, but when it happens I switch it to basically any other channel. After it reconnects you can either keep it where it is or switch it back to your original choice. 



#4
fuzzy clam

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I'm having to reboot my Netduma quite frequently as WIFI seems to hang/crash/freeze. I'm not gaming via wifi just normal internet 'surfing'.

 

I will get the "not connected to the internet" error when loading up a page. Sometimes I can load up the R1 interface, sometimes not. Either way I have to reboot the R1 for it to start working again.

 

I'm not losing connection to the R1; it just becomes unresponsive.

 

Anyone else having/had this issue?

As Fraser suggested and you always want to be on the least congested channel for WIFI,so I follow that guide and hopefully it sorts your issue.

 

If not let us know.



frustrated I just got a new NETDUMA, and I can't connect, how do I get the password for the Wi-Fi

:P


#5
Un4given

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It's still happening I'm afraid, even after following all steps. 



#6
Netduma Fraser

Netduma Fraser

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Are there any devices that are wireless near to the router? If you move those away does that resolve the issue? 

 

I'm happy to do a 1 on 1 and take a look.

 

Post in the 1 on 1 section: http://forum.netduma...request-1-on-1/. Please note I need around a days notice.

Please read this first before making the post: http://forum.netduma...1-on-1-request/


Technical support:

 

Optimal Settings Guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc. 

FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.

Knowledge Base - Main link to the Knowledge Base, for everything else please search here or on the forum. 

Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord

 






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