Ian88 Posted November 26, 2015 Share Posted November 26, 2015 So I'm moving in a week or so, and I'm shopping around for my new net, unfortunately my options are very limited to either sky fibre (I forgot the speed) and plusnet 76down and 19up.. Has anybody got any experience with either of these providers? Link to comment Share on other sites More sharing options...
BENORMOUS Posted November 27, 2015 Share Posted November 27, 2015 So I'm moving in a week or so, and I'm shopping around for my new net, unfortunately my options are very limited to either sky fibre (I forgot the speed) and plusnet 76down and 19up.. Has anybody got any experience with either of these providers?I've heard plusnet are good,I have sky fibre and if I could leave right now I would,the router modem combo you get from them are rubbish Link to comment Share on other sites More sharing options...
Buds Posted November 27, 2015 Share Posted November 27, 2015 Wouldn't go near plusnet. They've been have issues with a large number of their gateways for a while. Go to the forums at thinkbroadband.com and have a a look around. If you can get fttc then your options are vast with loads of different providers with their own pros and cons. Just make sure you understand if they are selling a wholesale BT product or their own fttc using their own network etc (sky / talk talk / zen for example). Link to comment Share on other sites More sharing options...
Ian88 Posted November 27, 2015 Author Share Posted November 27, 2015 Buds how do I find out of it has fttc? Plusnet are the only ones with fibre optic unfortunately.. Link to comment Share on other sites More sharing options...
DoZZa Posted November 27, 2015 Share Posted November 27, 2015 Zen Internet, they are by far the best. Link to comment Share on other sites More sharing options...
Ian88 Posted November 27, 2015 Author Share Posted November 27, 2015 The only ones I have in the area is sky and plusnet unfortunately.. Well.. For fibre anyway Link to comment Share on other sites More sharing options...
strodoggydog Posted November 27, 2015 Share Posted November 27, 2015 Wouldn't go near plusnet. They've been have issues with a large number of their gateways for a while. Go to the forums at thinkbroadband.com and have a a look around. If you can get fttc then your options are vast with loads of different providers with their own pros and cons. Just make sure you understand if they are selling a wholesale BT product or their own fttc using their own network etc (sky / talk talk / zen for example). I have been with p'net for over 2.5 years, and have never had any issues. My ping is very low and stable according to netduma even when the fibre connection is getting hammered (e.g. 2 IPTV HD streams, netflix hd, multiple downloads etc all at the same time) that's not to say there are not issues, but just that I have not experienced them. Would you be so kind as to elaborate on the "issues with a large number of their gateways" - I'd like to know when it comes up to renewing....? Link to comment Share on other sites More sharing options...
strodoggydog Posted November 27, 2015 Share Posted November 27, 2015 Buds how do I find out of it has fttc? Plusnet are the only ones with fibre optic unfortunately.. fttc stands for fibre to the cabinet (green boxes you see on street, usually with a bt openreach van parked outside) and it is commonly marketed as fibre optic. What this means is that the cabinet in the street is connected to the local exchange by fibre. The link from your house to the cabinet is still copper. Hence, if you see fibre optic on an ISP's website, and it has speeds of ~80 DL, it's fttc. fttp stands for fibre to the premises, which is the same as above with the exception that the cabinet is linked to your house by fibre optic (and hence cutting out the weak link of copper). Some ISPs offer this already, and some are running trials. Hence, if you see fibre optic on an ISP's website, and it has speeds of ~300 DL, it's fttp. Link to comment Share on other sites More sharing options...
Akic Posted November 27, 2015 Share Posted November 27, 2015 I was in pretty much the same boat my choices were BT Sky or Talk Talk, I chose sky in the end I have their 40mbps fibre and not had any issues, the router they supply is crap but it's DMZ'd into the R1 and I've been smashing BO3 with that combo. Ideally would like to replace the SR102 with a modem but MER is too much of a PITA so never bothered. Link to comment Share on other sites More sharing options...
BENORMOUS Posted November 27, 2015 Share Posted November 27, 2015 I was in pretty much the same boat my choices were BT Sky or Talk Talk, I chose sky in the end I have their 40mbps fibre and not had any issues, the router they supply is crap but it's DMZ'd into the R1 and I've been smashing BO3 with that combo. Ideally would like to replace the SR102 with a modem but MER is too much of a PITA so never bothered. I'm in the same boat as you but I wouldn't know where to start and even with great instruction I'd still f*** it up lol Link to comment Share on other sites More sharing options...
Ian88 Posted November 27, 2015 Author Share Posted November 27, 2015 So... Plusnet told me the maximum download my line could handle was 20MB and 1-2mb max! Now.. I phoned bt right after and they told me I could have there 80MB package with 20up, and said plusnet is incorrect, do you think plusnet was being straight up and bt are full of shit..? Would Bt legally be able to lie? Also they said my cabinet is fttc is that good? Cheers guys Link to comment Share on other sites More sharing options...
BL4CK OPS V3TRN Posted November 28, 2015 Share Posted November 28, 2015 I moved from plus bet to sky last year (both fibre services ) big mistake for me connection on PN was much better . Also customer service with PN is 100% better than sky . Link to comment Share on other sites More sharing options...
QuackShot Posted November 28, 2015 Share Posted November 28, 2015 Zen Internet, they are by far the best. This. They're a little more expensive than other providers for what is essentially the same service running over the same BT wholesale network - however its when You have a problem that you can see where the extra money is going each month. Customer service is ALWAYS absolutely superb , based in the UK quick to answer the phone and really put the pressure on BT to fix network problems to get you the best possible service at all times. They're also completely transparent about how your line is performing and even put line data onto your network account so you can check line speed / sync rate etc. Theres a reason they have won the best UK ISP for the last god knows how many years. Second to none in My opinion , simply excellent. Link to comment Share on other sites More sharing options...
strodoggydog Posted November 28, 2015 Share Posted November 28, 2015 So... Plusnet told me the maximum download my line could handle was 20MB and 1-2mb max! Now.. I phoned bt right after and they told me I could have there 80MB package with 20up, and said plusnet is incorrect, do you think plusnet was being straight up and bt are full of shit..? Would Bt legally be able to lie? Also they said my cabinet is fttc is that good? Cheers guys That seems strange. P'net is actually owned by BT. Have you checked this on p'net website which gives you an estimate? P'net may have quoted you speeds for a non-fibre package based on speeds you have indicated. Nearly sure in the UK you can cancel broadband within 14 days if you are not happy with service. Link to comment Share on other sites More sharing options...
Zennon Posted November 28, 2015 Share Posted November 28, 2015 A List of ISP cooling off periods http://www.simplifydigital.co.uk/faqs/what-is-a-broadband-cooling-off-period/ Posted 2014 http://www.choose.net/media/guide/features/broadband-distance-selling-regulations.html It is hard to suggest and ISP as for one person in an underutilised area may have a great time, but another user in a congested/contended area will be having issues with speed and pings from the same ISP. Link to comment Share on other sites More sharing options...
Dirty Dog Posted November 28, 2015 Share Posted November 28, 2015 Anything beginning with those three letters, and you're better off avoiding it. Be it an ISP, Buddhism or Admi.... Oh, Hi Z! Link to comment Share on other sites More sharing options...
Ian88 Posted November 28, 2015 Author Share Posted November 28, 2015 Ok thanks lads. I've decided on bt infinity 1 I'll see how it goes Link to comment Share on other sites More sharing options...
Zennon Posted November 28, 2015 Share Posted November 28, 2015 @ dirty dog lol My friend uses bt fibre and likes it and my mate Crossy rates it too Link to comment Share on other sites More sharing options...
BENORMOUS Posted April 13, 2016 Share Posted April 13, 2016 Ok thanks lads. I've decided on bt infinity 1 I'll see how it goes How is BT treating you mate?I'm looking round trying to decide on a new isp for June when my contract with sky is up,I'm swaying towards plus net currently but I was round at a mates house just last wknd and was playing some bo3 on his bt infinity 80/20 and sweet jesus it was so crisp,even when my sky has performed at its best it wasnt nearly as good as that Link to comment Share on other sites More sharing options...
Zennon Posted April 13, 2016 Share Posted April 13, 2016 Hi Ben if you are thinking of moving providers always do your homework first. http://forums.thinkbroadband.com/plusnet.html?view=collapsed this is the PN forum on TBB I would say BT out of your suggestions. Link to comment Share on other sites More sharing options...
BENORMOUS Posted April 13, 2016 Share Posted April 13, 2016 Ha nothing but complaints on there,I'll have a read of that later,honest my mates BT is unreal,I thought I was playing bots for a moment it was so fluid and smooth Link to comment Share on other sites More sharing options...
BENORMOUS Posted April 13, 2016 Share Posted April 13, 2016 Oh and cheers Z you are always there to assist and help out much appreciation man Link to comment Share on other sites More sharing options...
Zennon Posted April 13, 2016 Share Posted April 13, 2016 No probs mate glad to help. Link to comment Share on other sites More sharing options...
BENORMOUS Posted April 14, 2016 Share Posted April 14, 2016 How is the BT HUB that they provide?does anyone know? Link to comment Share on other sites More sharing options...
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