Setup troubles

[bennedict69]

I connected the router with the given setup it came with. I use an Xfinity Gateway modem/router. When I go to the geo filter. None of my friends are showing up on the map. No one is showing up. At some point by changing some settings, they then show up as dormant red hosts. It is inconsistent. My brother lives in the same town as I do, and he has this router. He sees everyone fine. I am chatting with them on PS4, but nothing shows up on netduma. Not sure what I'm doing wrong here, please advise.

 

Thanks.

[PharmDawgg]

Are you using Internet Exlplorer? If so the R1 does not work well with it. The best browsers to use are Chrome and Firefox. In that order.

[Netduma Crossy]

Welcome to the forum Benedict

 

In addition to what Buck said, make sure you have the router set up as explained here.

[Netduma Fraser]

Please also try the things suggested here http://wiki.netduma.com/doku.php?id=why_can_t_i_see_anything_on_the_geofilter

[lukasz]

One additional on the top of what guys had sad is check you version of firmware then most up to day is 1.03.4

 

if you have older version here is how to upgrade

http://wiki.netduma.com/doku.php?id=manual_update

[bennedict69]

I tried downloading that .sig file, but I don't have a program that reads it. I also don't have any boxes named 'peer ping'. Also, don't know if it matters, but under select service, for my PS4 I only have the option of unnamed device. But I am now using google chrome.

[Netduma Crossy]

I tried downloading that .sig file, but I don't have a program that reads it. I also don't have any boxes named 'peer ping'. Also, don't know if it matters, but under select service, for my PS4 I only have the option of unnamed device. But I am now using google chrome.

 

Read the rest of the article and it will explain what to do with the file

[Netduma Fraser]

The unnamed device may be your console, go into network settings on the console and see if the IP from there matches it in device manager