chris Posted September 13, 2015 Share Posted September 13, 2015 is there a contact number we can call to speak with someone? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 13, 2015 Netduma Staff Share Posted September 13, 2015 Hi Chris, welcome to the forum There is a contact number on the website but support is usually done on the forum. What is the problem you are having? Can you not see the Wifi network? Link to comment Share on other sites More sharing options...
abc123 Posted September 14, 2015 Share Posted September 14, 2015 Hey there Chris, Forums are the best support or Twitter, Fraser will be awake any second in the meantime you have us lovely chaps Link to comment Share on other sites More sharing options...
lukasz Posted September 14, 2015 Share Posted September 14, 2015 Welcome to the DUMA ARMY buddy. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14, 2015 Administrators Share Posted September 14, 2015 Hey Chris welcome to the forum. So after following the quick start guide from the box you do not see 'Netduma R1' wifi being broadcasted? Link to comment Share on other sites More sharing options...
christopher ramirez Posted September 15, 2015 Share Posted September 15, 2015 is there a contact number we can call to speak with someone? i recieved it on friday and saw it on all my devices, on sunday for some reason i could not see it any more, the lights on the netduma are all working, i have a xfinity router for my wireless internet, i followes the instructions and it worked. but since sunday i have been using my primay provider. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 15, 2015 Netduma Staff Share Posted September 15, 2015 i recieved it on friday and saw it on all my devices, on sunday for some reason i could not see it any more, the lights on the netduma are all working, i have a xfinity router for my wireless internet, i followes the instructions and it worked. but since sunday i have been using my primay provider. If you connect via wire does it work? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2015 Administrators Share Posted September 15, 2015 If you connect via wire does it work? If you can connect via a wire as Crossy asks, disabled the Wifi, reboot from settings > miscellaneous and then enable it again Link to comment Share on other sites More sharing options...
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