"we have detected that some features may not have loaded correctly"

[Netduma Fraser]

Right click the page > Inspect Element > Console and paste this command:

long_rpc_promise("com.netdumasoftware.settings", "remote_access",["true"])

press enter and it should come back with a response. Let me know when it's done and then reply back here from a device connected to the R2 please and we'll attempt a remote upgrade.

[jorgelcd]

I tried to run the command you were envious of, but it seems it wasn't successful. Please attach a screenshot after running the command. I have a PC connected to it; if you need access to it to try something, I can give you access. I just need you to tell me a preferred time in Brasilia so I can assist you.

Edited June 16 by jorgelcd
Text

[Netduma Fraser]

Okay let me check with the team on the best way to get access and I'll come back to you

[jorgelcd]

 

Good evening. Any news regarding access?

[Netduma Fraser]

7 hours ago, jorgelcd said:

Good evening. Any news regarding access?

Do the same process but use this command instead please:

duma.RPCHandler.PromiseAsync("com.netdumasoftware.settings", "remote_access","true")

I'll have someone monitor the topic so they can try to upgrade you when you say you're accessible.

[jorgelcd]

I was able to execute the command you sent. Now the connection doesn't take very long, because he keeps losing the connection all the time.

[Netduma Fraser]

Thanks for that, I'll see if the team can try to force through an upgrade for you today

[jorgelcd]

Thank you. I'll be waiting.

[Netduma Fraser]

23 hours ago, jorgelcd said:

Thank you. I'll be waiting.

They weren't able to access, if your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Then post back here from a device connected to the R3 when you've done that and we'll attempt to connect again.

[jorgelcd]

Good morning. I have a question: even if it loses connection every minute, will the remote connection you told me to run still work? Shouldn't the connection be stable for you to be able to access it? I work in networking and I'm almost certain you won't be able to access it. The router has a problem with the kernel; it's constantly intermittent.

[jorgelcd]

"I identified from the logs that the antijitter module causes a kernel panic (BUG: spinlock bad magic) at approximately 62 seconds after boot on kernel 4.14.156, causing the router to reboot in a loop. The connection window is too short (~90 seconds) for a remote upgrade to complete successfully. Please advise on an alternative recovery method."

[Netduma Fraser]

The connection just needs to be open long enough to upload the firmware file to it, it's not a big file so it should be plenty of time