NEW R3 FIRMWARE - DumaOS 4.0.540

[gangrel]

14 hours ago, e32iL said:

I had problems upgrading the firmware yesterday. It showed me everytime .290

This morning i unplugged the cable from wan port. Pc to r3 only without ethernet and it installed the new firmware. Maybe this helpes for others too.

I always do firmware update with my phone over wifi. Reboot R3 first. Then upload firmware. 

[gangrel]

3 hours ago, Reese84 said:

I keep getting this and the WiFi drops I have to reboot to get WiFi back. The firmware won’t update 

Reboot R3 first. Then upload firmware. 

[andre8585]

On 06/02/2025 at 20:19, Netduma Fraser said:

Assicurati di ripristinare le impostazioni di fabbrica se non l'hai già fatto, è un grande cambiamento rispetto alla versione precedente

Riavvia e poi prova, se non funziona allora ripristina le impostazioni di fabbrica e riprova. Altrimenti, qual è il problema quando si prova ad aggiornare?

Posso farlo tramite app o solo da PC , il problema che da PC nn riesco a scaricare il firmware mentre da app riesco a scaricare il firmware ma non riesco a caricarlo per l'installazione 

[RME]

On 2/6/2025 at 7:00 PM, Netduma Fraser said:

That'll be around the max you can achieve with PPPoE I think. If you connect your hub back then have it handle PPPoE then have the R3 in its DMZ you'll likely get higher speeds

I am on 500/300 fiber plan

Frasrer i am on ppoe as well in 478 and r3 max out my connection at 520 down 300 up with r3 speed test, okla speed test, and waveform when the congestion controls are at 100%

Fraser your test beta user(me)😄😄😄 is coming at your door with 520 feedback. Stay tuned today

[LeonGulien]

I'm currently on v4.0.290 and it says it's up to date. 
How can I download this new update? I have already rebooted my Netduma, but that doesn't help.

Edit: Success, I wasn't wearing my glasses! 🙂

[andre8585]

On 2/6/2025 at 8:19 PM, Netduma Fraser said:

Assicurati di ripristinare le impostazioni di fabbrica se non l'hai già fatto, è un grande cambiamento rispetto alla versione precedente

Riavvia e poi prova, se non funziona allora ripristina le impostazioni di fabbrica e riprova. Altrimenti, qual è il problema quando si prova ad aggiornare?

Posso farlo tramite app o solo da PC , il problema che da PC nn riesco a scaricare il firmware mentre da app riesco a scaricare il firmware ma non riesco a caricarlo per l'installazione 

[Netduma Fraser]

18 hours ago, V1k1 said:

I've been using Port 1 for my desktop PC, which is the Port that never had an issue.
It was only on the newest firmware that caused my results to stay much higher.
Screenshots uploaded. The one with A+ rating was before at 80% download, 100% upload. I could run it at the 80% multiple times in the day and achieve the very low results. Everything felt pretty good in games as far as I could tell. Didn't even have to use steadyping or anything.

The other screenshot with the A rating is on this firmware, 80% and 100%.

I know it's minimal, but I like trying to achieve the best results and I've had it before on the prior firmware, so I believe it's achievable.
Also, on this new firmware, this test result is much more inconsistent if I run a couple tests back-to-back (nothing changing on the network). Sometimes it goes to 8ms download, sometimes the download jitter is 10ms, sometimes the max is even higher, etc, you name it. I try 70% CC and everything in-between up to 100% and it's just very inconsistent. Ping plotter also shows the same now, i just wish i copied/saved results from prior firmware.

happy to hear the devs logged in to make sure the ports are good. please let me know if they want to check anything more out. happy to keep the door open!

I also sent you a follow up message on my wireshark results for my work laptop via VPN - please check this when you have the time. Would love for my work laptop to stop showing up as unknown(gaming).

These ping differences you're seeing on the test, does this ever translate to in game or are you purely focused on this test to determine how good your connection is? Will have a look thanks

2 hours ago, andre8585 said:

Posso farlo tramite app o solo da PC , il problema che da PC nn riesco a scaricare il firmware mentre da app riesco a scaricare il firmware ma non riesco a caricarlo per l'installazione 

Glad you were able to get updated in the end, thanks for the update!

[V1k1]

5 hours ago, Netduma Fraser said:

These ping differences you're seeing on the test, does this ever translate to in game or are you purely focused on this test to determine how good your connection is? Will have a look thanks

I will say Valorant ping spikes in a larger range more than before. Again, minimal and unsure if that's exactly due to R3 firmware update or not. Ping used to be more stable around 19-22 on the same California server. Now it's between 19-24. I just notice a larger spike in ping, per say.

I can say that I don't do as good as consistently. Not sure if it's a placebo, or due to other stress.

Pingplotter can't get toooooo stable, has little spikes to google.com. It ranges between iirc 13-16ms then it'll have some higher spikes every 5-10 seconds. I can't say what pingplotter did on the prior firmware as I think I only looked at it once then.

So yea, primarily just looking at numbers showing and what's consistent in the numbers vs not.

[Mango]

Minor complaint but after the update the lights for the 2g and 5g are off however the wifi works.

[Danmc17]

On 2/6/2025 at 5:00 PM, Netduma Fraser said:

That'll be around the max you can achieve with PPPoE I think. If you connect your hub back then have it handle PPPoE then have the R3 in its DMZ you'll likely get higher speeds

Thanks, I've put the R3 in the Dmz on the bt hub and now see full speed pretty much. 950mbps

 

However, on both wifi split bands on the R3 I now see relatively low speeds. 

 

5mhz - 136mbps. 

2.4mhz - 60mbps

 

Maybe the router is throttling these for some reason?? 

[Netduma Fraser]

6 hours ago, Mango said:

Minor complaint but after the update the lights for the 2g and 5g are off however the wifi works.

The team are aware of that and looking into it

2 minutes ago, Danmc17 said:

Thanks, I've put the R3 in the Dmz on the bt hub and now see full speed pretty much. 950mbps

However, on both wifi split bands on the R3 I now see relatively low speeds. 

5mhz - 136mbps. 

2.4mhz - 60mbps

Maybe the router is throttling these for some reason?? 

Good to hear, switch to manual instead of auto and play around with those settings, can you get better results then?

[Danmc17]

39 minutes ago, Netduma Fraser said:

The team are aware of that and looking into it

Good to hear, switch to manual instead of auto and play around with those settings, can you get better results then?

Searched best wifi bands available using WiFi analyser app, tried a few different ones and no better results, some channels worse. 

[Danmc17]

2 hours ago, Danmc17 said:

Searched best wifi bands available using WiFi analyser app, tried a few different ones and no better results, some channels worse. 

So, I've set both channels back to automatic and done a test. 

 

764mbps on the 5mhz. Wtf. Very odd. 

I'll monitor and feedback. 

[mytyurt]

Geographic filter does not work when smartboss is selected. Should I choose smartboss?

[Aspect of Wrath]

I have not updated the router for awhile now, are we able to go below 50% on congestion control on this firmware?

[MackMurder]

downloaded the new firmware. went to setttinngs, trouble shooting, update firmware. clicked the correct file. pressed upgrade. it says trying to reconnect to your router and then stays on that screen for 10 minutes before it times out. rebooted the duma. tried again, didnt help. tried redownloading file. didnt work

 

I cant log into the duma on my phone

192.168.77.1

I cant log onto my duma app. Deleted the app and reupdated. Keeps saying unknown error occured. 

Nothing but headaches from Duma since the day I bought it.

Its always something with this pos.

 

[Netduma Fraser]

6 hours ago, Danmc17 said:

So, I've set both channels back to automatic and done a test. 

 

764mbps on the 5mhz. Wtf. Very odd. 

I'll monitor and feedback. 

Glad to hear it's better, keep us posted!

4 hours ago, mytyurt said:

Geographic filter does not work when smartboss is selected. Should I choose smartboss?

SmartBOOST? The features are completely independent from each other and so one doesn't affect the other, what are you seeing that makes it so it doesn't appear to be working exactly.

1 hour ago, Aspect of Wrath said:

I have not updated the router for awhile now, are we able to go below 50% on congestion control on this firmware?

Yes you can

1 hour ago, MackMurder said:

downloaded the new firmware. went to setttinngs, trouble shooting, update firmware. clicked the correct file. pressed upgrade. it says trying to reconnect to your router and then stays on that screen for 10 minutes before it times out. rebooted the duma. tried again, didnt help. tried redownloading file. didnt work

I cant log into the duma on my phone

192.168.77.1

I cant log onto my duma app. Deleted the app and reupdated. Keeps saying unknown error occured. 

Nothing but headaches from Duma since the day I bought it.

Its always something with this pos.

If you upgraded via WiFi then it would disconnect you and your device may not auto reconnect you. Do a factory reset, I'd advise doing it on this firmware anyway, see if it did actually take the update, if not try again and it should work - ideally do it from a wired PC if you didn't previously.

[LeonGulien]

After the new update I can no longer use the ping optimizer and the speed tester. I have already turned off and restarted the Netduma router several times. What should I do?

[Netduma Fraser]

57 minutes ago, LeonGulien said:

After the new update I can no longer use the ping optimizer and the speed tester. I have already turned off and restarted the Netduma router several times. What should I do?

It's something we're aware of that I've passed onto the team. For now set your speeds & congestion control manually

[dinego]

Hello, Netduma Team,

I am experiencing some issues with my Netduma R3 and would appreciate your help in resolving them. Here are my main concerns:

1. Latency fluctuations and unstable ping

• Despite using Geo-Filter with Strict Mode enabled and adjusting Ping Optimizer, I am still experiencing noticeable latency fluctuations and occasional ping spikes.
• The Steady Ping feature does not seem to be stabilizing the connection as expected.

2. PPPoE vs. DHCP connection issues

• I have two ISPs at home:
  • Claro (DHCP) → Works fine when configured directly on the Netduma.
  • Vivo (PPPoE) → The connection frequently drops after a period of use.
• I found that to use an ISP with PPPoE, it must be set up via DMZ on the ISP modem, as Netduma does not handle PPPoE well directly.
• Are there any additional configurations recommended to stabilize the PPPoE connection via DMZ?

3. Errors found in logs

• I have noticed repeated warnings in my logs, such as:
  daemon.err cli.lua[4274]: [WARNING]: ct [random code]: time went backwards!
  • This occurs multiple times and may be affecting performance.

• I also found logs indicating that HybridVPN and DHCPv6 are active, even after attempting to disable them:
  daemon.warn dhcp6c[PID]: T1 expired daemon.warn dhcp6c[PID]: T2 expired
  • Is there a way to completely disable DHCPv6 in the system?

4. Port Forwarding and Traffic Prioritization Issues

• I have manually configured port forwarding based on recommendations for Call of Duty (Black Ops 6) and also set 1-65535 UDP/TCP in SmartBoost, but I am unsure if this could cause conflicts.
• Additionally, I have tried limiting bandwidth using Bandwidth Reservation for gaming traffic, but I am not sure if the values I used are optimal.

---

My Configuration:

• ISP: Claro (DHCP) / Vivo (PPPoE - via DMZ)
• Configured MTU: 1500
• QoS Settings: Auto (Recommended) with 89% down / 85% up
• Geo-Filter: Only Brazil, Ping Assist 20-70ms
• UPnP: Disabled, using manual Port Forwarding
• Netduma R3 Firmware: Latest version (v4.0.540)
• HybridVPN: Disabled (but logs indicate it may still be running)

My Questions:

1. Do these log errors indicate a serious problem?
2. Is there a way to completely disable DHCPv6 and HybridVPN?
3. Is using port forwarding + 1-65535 UDP/TCP in SmartBoost the best approach?
4. Are there any other optimizations that could further stabilize my gaming connection?
5. Are there any specific settings that could improve PPPoE stability via DMZ?

I appreciate any assistance you can provide!

[Netduma Fraser]

@dinego

1. Can you give us some of the stats you're seeing on this please?
2. The team are aware and looking into it
3. You can ignore those, it won't cause any issues
4. Port Forwarding and Bandwidth reservation are completely different features, they won't cause conflicts. It won't be limiting, it's just reserving bandwidth.

--

1. No they don't pose a problem
2. You can disable IPv6 in WAN/LAN settings. If you don't have HybridVPN enabled it will be disabled. 
3. No reserving bandwidth won't do anything, gaming doesn't require much anyway. Prioritize it and have Congestion Control active.
4. ^
5. No, it's something the team need to resolve

[Muzzman]

Can confirm ping optimiser doesn’t work,was working fine with the last beta,any chance I can get that and roll back please Fraser ? Also for some reason now my network doesn’t show as Netduma as before

[Netduma Fraser]

26 minutes ago, Muzzman said:

Can confirm ping optimiser doesn’t work,was working fine with the last beta,any chance I can get that and roll back please Fraser ? Also for some reason now my network doesn’t show as Netduma as before

We're aware of that and looking into it. You can find the versions here: https://support.netduma.com/firmwares/netduma-r3/

Not sure what you mean by the last sentence though

[Brendo]

I'm not very knowledgeable about all these settings, does netduma have any resources or a technician to help us and configure so that we have a better configuration? Or is there someone trustworthy who can recommend it?

[Netduma Fraser]

48 minutes ago, Brendo said:

I'm not very knowledgeable about all these settings, does netduma have any resources or a technician to help us and configure so that we have a better configuration? Or is there someone trustworthy who can recommend it?

We won't setup for you but you can check our guides here: https://support.netduma.com/docs/dumaos-4/ you can also start a new topic and ask any questions you want/detail any issues you might be having. Also look at the help on each page of the interface > click the 3 dots icon  top right of the page and click help.