Nj12 Posted October 9, 2024 Share Posted October 9, 2024 On 10/9/2024 at 1:51 PM, MJVH24 said: See I have the Geofilter on... and it connects to a server in SanJose California... I mean really? C'mon software sucks! I was duped! IF it connected to a server outside the Geofilter once and a while, I wouldn't care... but it never connects to a server inside the Geofilter! Where YOUR own Ping Heatmap clearer shows and says that CHICAGO IS THE best server for me but it never has connected to it!!!! Not once! Expand Turn geo latency off. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 10, 2024 Administrators Share Posted October 10, 2024 On 10/9/2024 at 12:53 AM, bmoreirap said: Pardon our mess We have detected that some features may not have loaded correctly. You might encounter issues while interacting with DumaOS, but you can still try to use the interface. Do you want to continue to access DumaOS? Expand If you click to continue access does that work? On 10/9/2024 at 3:51 AM, Alias 1aB said: did the update through the UPDATE AVAILABLE prompt in Duma OS. Factory reset through Duma OS. Everything went smooth. Still does not detect proper 1 Gb fiber connection but not too concerned there. I set it to 900 Mbps both up and down. Ping optimizer still does exactly detect properly either, so I just manually set both down / up to 87% for congestion control with always on. Buffer bloat scores are A+. IPv6 showed up again on the Xbox after the factory reset. So far everything looks like everything is working fine. I recommend to anyone updating the firmware to disconnect every other single device you have connected to the router except the PC. Every time I have done this, firmware updates go smoothly. When I have not, I have had to manual factory resets to get it working properly. Expand Good to hear thanks, Ping Optimiser is being overhauled so will be better and more reliable! On 10/9/2024 at 1:51 PM, MJVH24 said: See I have the Geofilter on... and it connects to a server in SanJose California... I mean really? C'mon software sucks! I was duped! IF it connected to a server outside the Geofilter once and a while, I wouldn't care... but it never connects to a server inside the Geofilter! Where YOUR own Ping Heatmap clearer shows and says that CHICAGO IS THE best server for me but it never has connected to it!!!! Not once! Expand This picture is super blurry so hard to make out individual aspects but as above, most likely it's due to Geo-Latency, if you disable this does it then work? bmoreirap 1 Link to comment Share on other sites More sharing options...
MJVH24 Posted October 10, 2024 Share Posted October 10, 2024 I've disabled Geo-Latency does nothing still connects to the farthest servers... it's really troubling that your own software says what the best server is but never connects to it... that's BS and really mad I spent money on this! When I first installed this router it had a totally different Ui I could give different users and task priority levels with a number scale with 1000 being the best and it actually worked! Why you guys switched to this Ui that doesn't work and has less tweaking ability is beyond me! I never would of updated it if I only knew... you guys need to go back to that Ui... sometimes if it ain't broke don't fix it! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 10, 2024 Administrators Share Posted October 10, 2024 On 10/10/2024 at 5:06 PM, MJVH24 said: I've disabled Geo-Latency does nothing still connects to the farthest servers... it's really troubling that your own software says what the best server is but never connects to it... that's BS and really mad I spent money on this! When I first installed this router it had a totally different Ui I could give different users and task priority levels with a number scale with 1000 being the best and it actually worked! Why you guys switched to this Ui that doesn't work and has less tweaking ability is beyond me! I never would of updated it if I only knew... you guys need to go back to that Ui... sometimes if it ain't broke don't fix it! Expand Can you provide a screenshot of your Geo-Filter settings please? - An actual screenshot though not a picture of the screen. Ping Heatmap provides pings to servers to inform your Geo-Filter settings, it's not any guarantee of what you can connect to. You still have that option, change to Advanced in SmartBOOST settings. You have a common issue that will be resolvable, all you need to do is troubleshoot with us and we'll get you there. Link to comment Share on other sites More sharing options...
LDZ Posted October 10, 2024 Share Posted October 10, 2024 On 10/10/2024 at 5:06 PM, MJVH24 said: could give different users and task priority levels with a number scale with 1000 being the best and it actually worked! Expand This option is still there go to SmartBOOST settings and change for advanced. MJVH24 1 Link to comment Share on other sites More sharing options...
ITZPEDROHDI Posted October 10, 2024 Share Posted October 10, 2024 On 10/2/2024 at 4:20 PM, Netduma Jack B said: Hi Everyone, We've got a new firmware for you guys. This one is a relatively smaller changelog than the previous one as we're currently in the process of finalising a few new features that will be coming in the next firmware. Changelog: COUNTRY SELECTOR You can now set your Geo-Filter radius using countries through the custom Geo-Filter radius. Geo-Filter 2.0 improvements Improved reliability of getting games inside your radius Memory usage improvements Improvements made to fix issues with the UI not loading Bugfix for SmartBOOST causing loss of total bandwidth speed over time. You can install the firmware via Settings > Troubleshooting > Upload Firmware, and upload the file. DumaOS-R3-4.0.290.sig EDIT: We will be pushing this via the One click update over the next week or so Expand the by country biggest W Netduma Fraser 1 Link to comment Share on other sites More sharing options...
MJVH24 Posted October 11, 2024 Share Posted October 11, 2024 I've disabled Geo-Latency... here are my settings I think you want Link to comment Share on other sites More sharing options...
MJVH24 Posted October 11, 2024 Share Posted October 11, 2024 Thank you LDZ... didn't know of those settings for Priority setting. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 11, 2024 Administrators Share Posted October 11, 2024 On 10/11/2024 at 7:07 PM, MJVH24 said: I've disabled Geo-Latency... here are my settings I think you want Expand You need to disable Ping Assist otherwise you can get games outside your radius as well. MJVH24 1 Link to comment Share on other sites More sharing options...
MJVH24 Posted October 12, 2024 Share Posted October 12, 2024 Thanks for helping me with my settings I went from 48ms to 32ms latency connection in game which is the best I can do from N. Michigan on a cable modem and without a 3rd party ap! Also, with now knowing of the ADVANCE settings for Smart boost my girlfriends Firestick and tablet gaming no longer interfere with my gaming connection. Awesome!!! Thanks again! Happy Happy Happy... iOrcus 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 12, 2024 Administrators Share Posted October 12, 2024 On 10/12/2024 at 9:27 PM, MJVH24 said: Thanks for helping me with my settings I went from 48ms to 32ms latency connection in game which is the best I can do from N. Michigan on a cable modem and without a 3rd party ap! Also, with now knowing of the ADVANCE settings for Smart boost my girlfriends Firestick and tablet gaming no longer interfere with my gaming connection. Awesome!!! Thanks again! Happy Happy Happy... Expand Glad to hear you got it sorted, thanks for the update, if you're having an issue just ask as it's usually something easily resolvable and if not then it's something the team can work on fixing. Link to comment Share on other sites More sharing options...
the44goon Posted October 13, 2024 Share Posted October 13, 2024 How do you update the app? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 13, 2024 Administrators Share Posted October 13, 2024 On 10/13/2024 at 6:27 AM, the44goon said: How do you update the app? Expand The router or the actual app? The app would be from the app store as you normally would for any app you download from there. For the router, either click the green icon bottom left of the interface or download the file from the first post in this topic, then access the interface go to Settings > Troubleshooting > Upload firmware and upload the file. Link to comment Share on other sites More sharing options...
Unst4ble Posted October 13, 2024 Share Posted October 13, 2024 I have version 4.0.290 and I continue to have problems, the speed is limited to 100 Mbps, I have reset the router and put it back to factory settings and nothing, it continues with the same problem and it is limited 20 minutes after having reset it, I don't know what else to do. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 13, 2024 Administrators Share Posted October 13, 2024 On 10/13/2024 at 8:08 AM, Unst4ble said: I have version 4.0.290 and I continue to have problems, the speed is limited to 100 Mbps, I have reset the router and put it back to factory settings and nothing, it continues with the same problem and it is limited 20 minutes after having reset it, I don't know what else to do. Expand What are your expected/paid for speeds and have you set them in the router? Are you using Congestion Control? Where are you testing the speeds and how, ethernet or WiFi? Link to comment Share on other sites More sharing options...
Fuzy Posted October 13, 2024 Share Posted October 13, 2024 On 10/13/2024 at 8:08 AM, Unst4ble said: I have version 4.0.290 and I continue to have problems, the speed is limited to 100 Mbps, I have reset the router and put it back to factory settings and nothing, it continues with the same problem and it is limited 20 minutes after having reset it, I don't know what else to do. Expand Hi! Usually, a limitation to 100Mbps is linked to a problem with the RJ45 cable. (if you are wired) Have you tried with another cable or checked if it was properly inserted? Link to comment Share on other sites More sharing options...
Unst4ble Posted October 14, 2024 Share Posted October 14, 2024 On 10/13/2024 at 5:29 PM, Netduma Fraser said: What are your expected/paid for speeds and have you set them in the router? Are you using Congestion Control? Where are you testing the speeds and how, ethernet or WiFi? Expand 1000 Mbps donwload / 40 Mbps Upload and yes I configured my speeds, I testing my speeds in speedtest.net, I use ethernet Link to comment Share on other sites More sharing options...
Unst4ble Posted October 14, 2024 Share Posted October 14, 2024 On 10/13/2024 at 5:42 PM, Fuzy said: Hi! Usually, a limitation to 100Mbps is linked to a problem with the RJ45 cable. (if you are wired) Have you tried with another cable or checked if it was properly inserted? Expand Right now I'm using cat 6, can I try using another cable, it doesn't matter if it's cat 8? Link to comment Share on other sites More sharing options...
Unst4ble Posted October 14, 2024 Share Posted October 14, 2024 On 10/13/2024 at 5:29 PM, Netduma Fraser said: What are your expected/paid for speeds and have you set them in the router? Are you using Congestion Control? Where are you testing the speeds and how, ethernet or WiFi? Expand I do the speed test from my PC that is connected by Ethernet and I do it from my phone that is connected by WiFi and on both devices it shows me the limited speed, I did the speed test in the both devices on speedtest.net Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 14, 2024 Administrators Share Posted October 14, 2024 On 10/14/2024 at 4:19 AM, Unst4ble said: I do the speed test from my PC that is connected by Ethernet and I do it from my phone that is connected by WiFi and on both devices it shows me the limited speed, I did the speed test in the both devices on speedtest.net Expand Can you provide a screenshot of Settings > LAN when you see this issue happen please? Link to comment Share on other sites More sharing options...
Fuzy Posted October 14, 2024 Share Posted October 14, 2024 On 10/14/2024 at 4:16 AM, Unst4ble said: Right now I'm using cat 6, can I try using another cable, it doesn't matter if it's cat 8? Expand It doesn't matter what category it is as long as the cable has all 8 working pairs! 👍 Link to comment Share on other sites More sharing options...
Truegaming Posted October 14, 2024 Share Posted October 14, 2024 Just downloaded new firmware hoping to fix issue with Lan line disconnection for PS5, disconnect happens every 10mins or so, and immediately comes back online with ps5. Conducted a reboot and this only happens for lan line. Wifi seems to work and only playable for games. Attached are my logs R3_2024-10-14T20_56_06.443Z_logs.txt Link to comment Share on other sites More sharing options...
Rodolfo Lima Posted October 14, 2024 Share Posted October 14, 2024 Boa noite pessoal, alguém sabe de fato me explicar quais configurações usar no R3 para que eu possa ter uma vantagem no R3, desde já agradeço. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 14, 2024 Administrators Share Posted October 14, 2024 On 10/14/2024 at 9:08 PM, Truegaming said: Just downloaded new firmware hoping to fix issue with Lan line disconnection for PS5, disconnect happens every 10mins or so, and immediately comes back online with ps5. Conducted a reboot and this only happens for lan line. Wifi seems to work and only playable for games. Attached are my logs R3_2024-10-14T20_56_06.443Z_logs.txt Expand If it's just happening over ethernet and with the one device it could be the ethernet cable itself, swap it out for another and see if it helps at all. Are you using a VPN for the console? On 10/14/2024 at 10:08 PM, Rodolfo Lima said: Boa noite pessoal, alguém sabe de fato me explicar quais configurações usar no R3 para que eu possa ter uma vantagem no R3, desde já agradeço. Expand You'll have to be more specific Link to comment Share on other sites More sharing options...
Truegaming Posted October 14, 2024 Share Posted October 14, 2024 I’m not using a VPN, it’s not the wire because I’ve swapped it before and it was doing it before the firmware update as well. It’s not something new, it’s been kicking myself and my son off his PlayStation as well. Since I’ve put him on WiFi he has not had an issue. Link to comment Share on other sites More sharing options...
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