KG1259 Posted July 7, 2024 Share Posted July 7, 2024 I have the new update but I’m still having this problem where my router will not let me login unless I reboot or reset my router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 7, 2024 Administrators Share Posted July 7, 2024 What new update specifically? What do you see when trying to login? Link to comment Share on other sites More sharing options...
KG1259 Posted July 8, 2024 Author Share Posted July 8, 2024 I have update 4.0.219 when I try to login it takes a long time and it’s not showing every feature on the login page Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted July 9, 2024 Administrators Share Posted July 9, 2024 Could you send a screenshot please? Link to comment Share on other sites More sharing options...
KG1259 Posted July 11, 2024 Author Share Posted July 11, 2024 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 11, 2024 Administrators Share Posted July 11, 2024 Can you access if you use a web browser on a PC? When you can access upgrade to this one: https://forum.netduma.com/topic/56107-new-r3-firmware-40236/ Link to comment Share on other sites More sharing options...
KG1259 Posted July 13, 2024 Author Share Posted July 13, 2024 With this new update my router works for a couple hours then back to the same problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 13, 2024 Administrators Share Posted July 13, 2024 Did you factory reset after? If not it would be a good idea to do so Link to comment Share on other sites More sharing options...
KG1259 Posted July 14, 2024 Author Share Posted July 14, 2024 Yes a couple times Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2024 Administrators Share Posted July 14, 2024 In that couple of hours timeframe where it is working, are you changing anything on the router? What kind of web traffic is happening? Link to comment Share on other sites More sharing options...
KG1259 Posted July 14, 2024 Author Share Posted July 14, 2024 There is no web traffic it’s just my Xbox or PlayStation sometimes my phone or desktop for updates on the r3 I don’t know the exact time frame when it disconnects but I can tell when I’m playing apex or cod when it happens. Is there a recommended web browser I should use when updating? Because I been using safari Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2024 Administrators Share Posted July 14, 2024 I think Safari forces HTTPS now which the interface wouldn't work well with but any Chromium browser should be fine. That could help with the issue potentially. Link to comment Share on other sites More sharing options...
KG1259 Posted July 18, 2024 Author Share Posted July 18, 2024 Is there a way to ship my router back to see if you guys can fix my problem I like this router when it’s working properly Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 18, 2024 Administrators Share Posted July 18, 2024 We don't do that no, we're aware of the issue though and looking into it so should have a permanent fix soon Link to comment Share on other sites More sharing options...
KG1259 Posted August 17, 2024 Author Share Posted August 17, 2024 Are people having a problem with the new update using a modem router combo Link to comment Share on other sites More sharing options...
Krush Posted August 17, 2024 Share Posted August 17, 2024 Works great for me! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 17, 2024 Administrators Share Posted August 17, 2024 34 minutes ago, KG1259 said: Are people having a problem with the new update using a modem router combo What is the issue you're having exactly? Krush 1 Link to comment Share on other sites More sharing options...
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