My Speed test is only showing me half of the speed coming from my Internet Provider

[Suliman]

My Speed test is only showing me half of the speed coming from my Internet Provider, I have Neduma R3 new,

[Netduma Fraser]

Are you checking the speed test on the router? If so what does speedtest.net show you?

[Suliman]

its in both Neduma Speed test and the Speedtest.net

[Aimz]

Rebooting should fix the problem.. it seems to happen when the router has been online for a few days

[Suliman]

I tried that and restarted muliple times, it still shows me I have the half of the speed my provider provides,

[Netduma Fraser]

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

What speeds do you pay for/expect and what are you receiving? Presumably you're testing via ethernet?

[Suliman]

I am in Saudi, my internet provider is STC, I made sure DMZ is enabled, because I need open NAT, and there is no traffic limits in my internet router, I pay for 500/150 mbps upload and download, I am connected to LAN of course

[Suliman]

if you want I can ask you to connect via anydesk to check

[sufangyu0316]

You can try turning off QOS to solve this problem

[Suliman]

how>?

[DARKNESS]

@swippur

[Suliman]

nothing changed, same thing 

[Aimz]

37 minutes ago, Suliman said:

nothing changed, same thing 

Try disabling ipv6 

[Suliman]

3 minutes ago, swippur said:

Try disabling ipv6 

I have already disabled it :(((

[Netduma Fraser]

15 hours ago, Suliman said:

I am in Saudi, my internet provider is STC, I made sure DMZ is enabled, because I need open NAT, and there is no traffic limits in my internet router, I pay for 500/150 mbps upload and download, I am connected to LAN of course

Is that DMZ on the R3 or DMZ on the provider router? 

[Suliman]

1 hour ago, Netduma Fraser said:

Is that DMZ on the R3 or DMZ on the provider router? 

its in my Provider internet

[Netduma Fraser]

Okay that's good, it can take a few days or longer for some providers when you introduce a new router to have it provide full speeds. How long have you had the R3 connected?

[Suliman]

2 minutes ago, Netduma Fraser said:

Okay that's good, it can take a few days or longer for some providers when you introduce a new router to have it provide full speeds. How long have you had the R3 connected?

over month or two? I dont know if the issue with my provider, when I am connected directly to the provider internet, its ok and provide full speed, through Netduma I am getting half speed, which is weird, can you please help

[Netduma Fraser]

Okay that won't be it then, do you have ALL devices connected to the R3? What firmware version are you on?

[Suliman]

5 hours ago, Netduma Fraser said:

Okay that won't be it then, do you have ALL devices connected to the R3? What firmware version are you on?

all devices are connected to R3 the version is v4.0.21

[Netduma Fraser]

Upgrade to the latest here and then see if you still have the issue please: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

 

[Suliman]

9 minutes ago, Netduma Fraser said:

Upgrade to the latest here and then see if you still have the issue please: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

 

Edited April 12, 2024 by Suliman

[Suliman]

13 minutes ago, Netduma Fraser said:

Upgrade to the latest here and then see if you still have the issue please: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

 

it worked and I can see my speed on speedtest.net is working fine, however the strange part is the speed test in Netduma is not starting seems like stuck, and also Ping Optimizer is also stuck

[Suliman]

here is the screenshot

[Krush]

Hi !

Disable IPv6 LAN/WAN on the R3 and restart it.

(IPv6 is not of great interest at the moment and will not have an impact on online gaming).