Psyco-Mengo Posted March 13 Share Posted March 13 Can't access router main page via browser or app constant reboots losing internet connection UPNP show system offline Ping stability making connection worse instead of improving it. And the list goes on. rvndo, lg2021, kryptik66 and 1 other 4 Link to comment Share on other sites More sharing options...
DanologyUK Posted March 13 Share Posted March 13 Did all the other posts about this not help to answer your question? carmine19, TG3NOC1D3 and TheTerpinator710 1 1 1 Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted March 13 Share Posted March 13 2 minutes ago, DanologyUK said: Did all the other posts about this not help to answer your question? I mean, I get it. When the router first came out they were just trying to get the device up to a working standard with majority of applications working. Now however, they are focusing on one massive upgrade to get everything working and without issues at all. The core features that they sold everyone on via DumaOS 4 is a big deal to the users and their team. People got used to these every couple of weeks drops so I understand their frustration and yes, a roadmap would be nice but I get why they don't even if I don't agree with it. Unfortunately due to the unstable wifi and my need for VPN this router is a paperweight atm. Nothing against the awesome features, I just need what I need for my network and my UDM Pro has been a friggin workhorse for me this far. I'd love to eventually just run this for my network and use my UDM Pro as a Security Gateway but I will wait till I see how the new firmware runs. Disrek and CES 2 Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted March 13 Share Posted March 13 18 minutes ago, Psyco-Mengo said: Can't access router main page via browser or app constant reboots losing internet connection UPNP show system offline Ping stability making connection worse instead of improving it. And the list goes on. I would not be surprised if they get it done before their spring break out there, possibly in the next 2 weeks but this is just speculation. I am hopeful that their team is working hard to get it dropped soon so they can potentially troubleshoot before they take break and spend time with family. Link to comment Share on other sites More sharing options...
Diggitydan Posted March 13 Share Posted March 13 They updated the Android app the other day and added support for the Hybrid VPN so I'm guessing its due soon, I personally don't mind waiting the R3 has already had more updates than the XR1000 did the entire time i used it. Hopefully not much longer Razor67 1 Link to comment Share on other sites More sharing options...
DanologyUK Posted March 13 Share Posted March 13 5 minutes ago, Diggitydan said: They updated the Android app the other day and added support for the Hybrid VPN so I'm guessing its due soon, I personally don't mind waiting the R3 has already had more updates than the XR1000 did the entire time i used it. Hopefully not much longer Unfortunately the app is not just for the R3, but it also works on their older routers as well. Link to comment Share on other sites More sharing options...
Freebandzz Posted March 13 Share Posted March 13 Yea I had to stop playing any game that ping matters like 2k/apex/cod I am getting over 100 ping all day long and my Xbox shows offline hope they come out with a update soon to fix some of these I know they don’t want keep rushing out bad updates but it is getting bad Link to comment Share on other sites More sharing options...
swippur Posted March 13 Share Posted March 13 4 hours ago, Psyco-Mengo said: Can't access router main page via browser or app constant reboots losing internet connection UPNP show system offline Ping stability making connection worse instead of improving it. And the list goes on. What firmware are you on.. I’m on .41 and haven’t experienced those issues. But I have experienced some random connection drops causing me to lag for about 10 secs and it goes away. Link to comment Share on other sites More sharing options...
Popular Post cljackhammer Posted March 13 Popular Post Share Posted March 13 Probably 2025. Netduma still hasn’t released a firmware. It’s almost been 3 months and nothing. It appears that they only have 1 developer on the team lol Psyco-Mengo, cedric108, iOrcus and 2 others 1 4 Link to comment Share on other sites More sharing options...
Psyco-Mengo Posted March 13 Author Share Posted March 13 45 minutes ago, swippur said: What firmware are you on.. I’m on .41 and haven’t experienced those issues. But I have experienced some random connection drops causing me to lag for about 10 secs and it goes away. .41 and this router runs like sh%#%#! David824 1 Link to comment Share on other sites More sharing options...
swippur Posted March 14 Share Posted March 14 8 hours ago, Psyco-Mengo said: .41 and this router runs like sh%#%#! Here’s my setup, I set everything up to have bare minimum CPU usage, I pretty much only want gaming traffic to be prioritized I have wireless disabled (I have a dedicated WiFi 7 access point connected with Ethernet) I have RGB turned completely off Adblock Disabled I don’t use GEO filter and I turned steady ping off I have ipv6 disabled Port scan disabled and firewall disabled Custom DNS servers, 8.8.8.8 , 8.8.4.4 Congestion Control settings 70% download and upload I have smart boost on with gaming priority set at 1000 Weird bug I found is steady ping and Speedtest bypass setting will reenable itself automatically. I have to manually change it after every reboot. You can try these settings and see if you still have problems but with those settings I only get random connection drops every once in a while Link to comment Share on other sites More sharing options...
BadLuckTom Posted March 14 Share Posted March 14 Be aware that return process after a month of purchase might require legal steps so... They know it's not working properly (sorry its a router nothing magical should be setup up one/twice very occasional update or settings adjustment) not a beta/dev tester for a product try this or this or this or this or that or this or that or this oh well wait for an update might fix. Its a joke, not fit for purposes even as a basic router in my opinion currently. No eta's on fix or updates for issue just try these work arounds is crazy...be honest stuff didn't work out the way it was planned let people return useless product and who wants to play around with it let them keep it, no quibble return's for unhappy customers, we don't expect even a sorry anymore so let's part way's? (sorry for venting product has potential but currently it's in a failed state) carmine19, CES and Kage79 3 Link to comment Share on other sites More sharing options...
cljackhammer Posted March 14 Share Posted March 14 @swippurYou do realize that you most of the core features of the router turned off? I’m not sure why this would be acceptable? You’re basically using the R3 for QOS. What’s the point of the R3? —- Here’s my setup, I set everything up to have bare minimum CPU usage, I pretty much only want gaming traffic to be prioritized I have wireless disabled (I have a dedicated WiFi 7 access point connected with Ethernet) I have RGB turned completely off Adblock Disabled I don’t use GEO filter and I turned steady ping off I have ipv6 disabled Port scan disabled and firewall disabled Custom DNS servers, 8.8.8.8 , 8.8.4.4 Congestion Control settings 70% download and upload I have smart boost on with gaming priority set at 1000 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14 Administrators Share Posted March 14 On 3/13/2024 at 3:58 PM, Psyco-Mengo said: Can't access router main page via browser or app constant reboots losing internet connection UPNP show system offline Ping stability making connection worse instead of improving it. And the list goes on. To answer your points, is the constant reboots to combat your ability to access/disconnects? If you provide the logs when you get a disconnect I can take a look at it, it may not be the issue others have mentioned. If your ping is quite stable i.e. it doesn't fluctuate much then you are then just raising your ping unnecessarily with Steady Ping on - I also think we need to do more to educate people on it as it is such a new feature. I think going forward we'll have that option disabled by default. A new firmware will be coming soon which should address the main pain points users have reported. cljackhammer and Psyco-Mengo 2 Link to comment Share on other sites More sharing options...
cljackhammer Posted March 14 Share Posted March 14 @Netduma FraserI do appreciate your support and professionalism. I hope that you under where I’m coming from being a Netduma customer. Psyco-Mengo, BadLuckTom and Netduma Fraser 1 2 Link to comment Share on other sites More sharing options...
swippur Posted March 15 Share Posted March 15 21 hours ago, cljackhammer said: @swippurYou do realize that you most of the core features of the router turned off? I’m not sure why this would be acceptable? You’re basically using the R3 for QOS. What’s the point of the R3? —- Here’s my setup, I set everything up to have bare minimum CPU usage, I pretty much only want gaming traffic to be prioritized I have wireless disabled (I have a dedicated WiFi 7 access point connected with Ethernet) I have RGB turned completely off Adblock Disabled I don’t use GEO filter and I turned steady ping off I have ipv6 disabled Port scan disabled and firewall disabled Custom DNS servers, 8.8.8.8 , 8.8.4.4 Congestion Control settings 70% download and upload I have smart boost on with gaming priority set at 1000 I know the main selling point for this router is GEO filter. I personally don’t use it. The reason I get netduma routers is because of the crispy hit detection I get no matter the ping in game. I’ve tried plenty different routers. Link to comment Share on other sites More sharing options...
x12Tyler Posted March 15 Share Posted March 15 12 hours ago, Netduma Fraser said: To answer your points, is the constant reboots to combat your ability to access/disconnects? If you provide the logs when you get a disconnect I can take a look at it, it may not be the issue others have mentioned. If your ping is quite stable i.e. it doesn't fluctuate much then you are then just raising your ping unnecessarily with Steady Ping on - I also think we need to do more to educate people on it as it is such a new feature. I think going forward we'll have that option disabled by default. A new firmware will be coming soon which should address the main pain points users have reported. I agree but all the videos about steady ping seem to indicate if you only ping only increase by 1-2 let’s say you start at 10 but it fluctuates by 1-2 making it 11-12ms at times then steady ping is still going to help you and will remove all jitter and stuff so if that isn’t the case all those promotion videos for steady ping are kinda misleading. CES 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15 Administrators Share Posted March 15 4 hours ago, x12Tyler said: I agree but all the videos about steady ping seem to indicate if you only ping only increase by 1-2 let’s say you start at 10 but it fluctuates by 1-2 making it 11-12ms at times then steady ping is still going to help you and will remove all jitter and stuff so if that isn’t the case all those promotion videos for steady ping are kinda misleading. I would generally advise keeping it enabled but if people are saying it's making their experience worse (which is shouldn't), then it is likely because of the added ping if their connection is more stable than others. Link to comment Share on other sites More sharing options...
x12Tyler Posted March 17 Share Posted March 17 On 3/15/2024 at 11:14 AM, Netduma Fraser said: I would generally advise keeping it enabled but if people are saying it's making their experience worse (which is shouldn't), then it is likely because of the added ping if their connection is more stable than others. In the promotion videos the first one in particular it was saying or made it sound like only around 5ms would be added but it seems like on mine anyway it adds more even though I only fluctuate by 1-2ms. It don’t really seem to hurt I guess but it’s something I noticed. The only major issue I saw and it’s a weird one is with valorant, I did a lot of research and the issue is caused by internet somehow but it would take forever to load me into the games don’t ask me why but that never happened and still didn’t happen on my sons pc but just even loading into a 1v1 made it take 2-3 mins on mine and in game the connection felt super jittery and choppy compared to normal . Lucky for me I don’t play valorant anymore and was only going into a 1v1 cause my son thought he could beat me. Deasha 1 Link to comment Share on other sites More sharing options...
Freebandzz Posted March 19 Share Posted March 19 Yea steady ping for me puts me over 150 ping or more ever day I have to keep turning it off and the smart boost to even get 60 to 70 ping and now 60 percent packet loss want go away I might have go buy a another router Psyco-Mengo 1 Link to comment Share on other sites More sharing options...
dmanjiggy89 Posted March 20 Share Posted March 20 I have to restart my Duma3 router everyday. Not sure how or why this happens. I have a very minimal configuration. I run it hard wired with no rules setup cause it interferes with pubg which is literally the only game I play. Can someone please f****ing tell me why we spent so much money for half a functioning product? Shminka 1 Link to comment Share on other sites More sharing options...
Freebandzz Posted March 20 Share Posted March 20 Yea they said they are close to a new firmware update but it’s been months if they don’t come out with a new firmware soon this will bankrupt them no one will buy a nother new netduma every I switched back to the r2 to see if I can get better ping and gaming on it will no Tom Shminka 1 Link to comment Share on other sites More sharing options...
Freebandzz Posted March 20 Share Posted March 20 With all the problems for the r3 and me getting a 60 percent packet loss for over a week and I had my internet checked and Xbox live side both are working great so I finally went back to the r2 and boom no problems and that packet loss went away never to be seen again I will stay on the r2 intill one day they come with a new r3 update 🤞 Shminka and Kage79 2 Link to comment Share on other sites More sharing options...
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