i keep losing connection to modern warfare 3

[ZOROSLAYzZ]

i don't know why but ever since the recent .41 firmware i have been constantly losing connection to mw3 and blizzard ever since i upgraded to lastest firmware .41

[Netduma Fraser]

When this happens do you see anything blocked on the Geo-Filter map at all? Do you mean that you're losing connection in the menu or when you're in a game?

[ZOROSLAYzZ]

i see none of blocked severs in the filter i'll be in a game and it will constantly give me error code you have been disconnected from call of duty server and you have lost connection to blizzard i'm lucky if i can play one full game without being disconnected from call of duty server and blizzard this has been going on since i updated firmware .41

[Netduma Fraser]

Could you get the log from Settings > Troubleshooting > Advanced when it happens again please and it may tell me more 

[ZOROSLAYzZ]

how do you do that get log from settings ?

 

[Netduma Fraser]

If you go to the above then click system logs then at the bottom click download

[ZOROSLAYzZ]

thank you for your assistance brother i'm still getting used to the R3 and how it works

[ZOROSLAYzZ]

i'm still having the same issue with losing connection to modern warfare 3 even after i downloaded system log

[Netduma Fraser]

The log wouldn't solve the issue, if you provide it to us it will give us more information (hopefully) about why it may be happening

[ZOROSLAYzZ]

oh okay my bad i thought that would fix it ill send you link to my log in  direct message

[ZOROSLAYzZ]

@Netduma Fraser i sent you the link to the system logs download in your direct message

[progprogprog]

50 minutes ago, Netduma Fraser said:

The log wouldn't solve the issue, if you provide it to us it will give us more information (hopefully) about why it may be happening

Hi Fraser

I'm pretty sure the authentication server needs white listing as I had this issue the other night until I covered London and Ireland 

[Netduma Fraser]

44 minutes ago, ZOROSLAYzZ said:

@Netduma Fraser i sent you the link to the system logs download in your direct message

Thank you, is it port 3 that the device is connected to?

11 minutes ago, progprogprog said:

Hi Fraser

I'm pretty sure the authentication server needs white listing as I had this issue the other night until I covered London and Ireland 

Could you provide the ID for that server please? Then we can get it allowed for everyone.

[progprogprog]

8 minutes ago, Netduma Fraser said:

Could you provide the ID for that server please? Then we can get it allowed for everyone.

I'm away at a gig tonight but will try in the morning 

[ZOROSLAYzZ]

lan port ? 

 

[ZOROSLAYzZ]

@Netduma Frasermy lan port is connected to port 2

[ZOROSLAYzZ]

@Netduma Fraseri think its connected to port 1 i have two lan cables one is connected to the ethernet port for internet the lan cable that is connect from my internet modem and the other cable that is connect to my pc is in port 1 or 2

[Netduma Fraser]

Could you disable UPnP and port forward if necessary for the device and see if the disconnect still happens please?

[ZOROSLAYzZ]

i can try bro will i lose connection if i do that ? and how do i disable those ?

 

[ZOROSLAYzZ]

i disabled UPnP  but i dont have option to disable port forward

[ZOROSLAYzZ]

@Netduma Fraser i disabled UPnP i still keep losing connection to mw3 server i don't know what's going on 

[Netduma Fraser]

You'd need to port forward the ports manually. Could you disable the Geo-Filter please just in case that's causing it

[progprogprog]

22 hours ago, Netduma Fraser said:

Thank you, is it port 3 that the device is connected to?

Could you provide the ID for that server please? Then we can get it allowed for everyone.

not sure if these help Fraser but here ya go

Server ID
UFD92W

Server ID
UFD92V

Server ID
1FD98CG

[Netduma Fraser]

1 hour ago, progprogprog said:

not sure if these help Fraser but here ya go

Server ID
UFD92W

Server ID
UFD92V

Server ID
1FD98CG

Brilliant, thank you!