Netduma r3 update

[Paddy]

I got the netduma r3 b4 Xmas and it had 2 updates which I done on the left hand side of the Duma QOS.currently I’m on v4.0.21…is this the current one?and if not why isn’t the update coming up on the duma QOS screen on the left?…also when I go up to the top right on the 3 dots where it says update it doesn’t let me do it there either as it’s no highlighted

[DOGGAVELI]

@PaddyDownload the latest firmware which is 4.0.23 https://forum.netduma.com/forum/149-netduma-r3-v4023/

Once downloaded on your R3 select Trouble Shooting and then upload firmware.

If it doesn't work the first time reboot your R3 then try again once it's up and running.

The auto update firmware does work.

[Paddy]

Where can I find the troubleshoot on the r3?

[PharmDawgg]

Click on the three horizontal lines in the top left hand corner of the R3’s gui. 
Settings> Troubleshooting > Upload Firmware 

[Paddy]

I really appreciate the reply but it’s not coming up when I press on the lines

 

 

[BadBill_UK]

Click the lines as in video and menu that pops up on left look right at the bottom you will see settings. Click settings and again right at bottom of menu is trouble shooting. 

[Paddy]

I just done that and there’s no sign of troubleshoot coming up

 

 

[He4DHuNt3r_XIM]

You need to scroll down the left panel to find troubleshooting

[Paddy]

You are the man I’m not tech savvy but all those directions got me sorted…very much appreciated

[Netduma Fraser]

Glad to hear you got it sorted. To answer your question about why it's not showing on the router, it was a firmware made on the last day before the holidays, had there been any major issues with it and we made it available for everyone there would be no one in to fix it for 3 weeks and would be a major disaster. So I just provided it to people manually over the holidays and monitored the feedback. All seems good so I put it up there on the latest. I suspect the team won't want to push it when everyone is expecting new firmware now.

[Movement]

2 hours ago, Netduma Fraser said:

Glad to hear you got it sorted. To answer your question about why it's not showing on the router, it was a firmware made on the last day before the holidays, had there been any major issues with it and we made it available for everyone there would be no one in to fix it for 3 weeks and would be a major disaster. So I just provided it to people manually over the holidays and monitored the feedback. All seems good so I put it up there on the latest. I suspect the team won't want to push it when everyone is expecting new firmware now.

So when the new firmware will be released officially?

[Netduma Fraser]

2 hours ago, Movement said:

So when the new firmware will be released officially?

New firmware is expected this week