Paddy Posted January 17 Share Posted January 17 I got the netduma r3 b4 Xmas and it had 2 updates which I done on the left hand side of the Duma QOS.currently I’m on v4.0.21…is this the current one?and if not why isn’t the update coming up on the duma QOS screen on the left?…also when I go up to the top right on the 3 dots where it says update it doesn’t let me do it there either as it’s no highlighted Link to comment Share on other sites More sharing options...
DOGGAVELI Posted January 17 Share Posted January 17 @PaddyDownload the latest firmware which is 4.0.23 https://forum.netduma.com/forum/149-netduma-r3-v4023/ Once downloaded on your R3 select Trouble Shooting and then upload firmware. If it doesn't work the first time reboot your R3 then try again once it's up and running. The auto update firmware does work. PharmDawgg 1 Link to comment Share on other sites More sharing options...
Paddy Posted January 17 Author Share Posted January 17 Where can I find the troubleshoot on the r3? Link to comment Share on other sites More sharing options...
PharmDawgg Posted January 17 Share Posted January 17 Click on the three horizontal lines in the top left hand corner of the R3’s gui. Settings> Troubleshooting > Upload Firmware Link to comment Share on other sites More sharing options...
Paddy Posted January 17 Author Share Posted January 17 I really appreciate the reply but it’s not coming up when I press on the lines IMG_2496.mov Link to comment Share on other sites More sharing options...
BadBill_UK Posted January 17 Share Posted January 17 Click the lines as in video and menu that pops up on left look right at the bottom you will see settings. Click settings and again right at bottom of menu is trouble shooting. Link to comment Share on other sites More sharing options...
Paddy Posted January 17 Author Share Posted January 17 I just done that and there’s no sign of troubleshoot coming up IMG_2497.mov Link to comment Share on other sites More sharing options...
He4DHuNt3r_XIM Posted January 17 Share Posted January 17 You need to scroll down the left panel to find troubleshooting DOGGAVELI 1 Link to comment Share on other sites More sharing options...
Paddy Posted January 17 Author Share Posted January 17 You are the man I’m not tech savvy but all those directions got me sorted…very much appreciated DOGGAVELI, Fuzy and Netduma Fraser 3 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Glad to hear you got it sorted. To answer your question about why it's not showing on the router, it was a firmware made on the last day before the holidays, had there been any major issues with it and we made it available for everyone there would be no one in to fix it for 3 weeks and would be a major disaster. So I just provided it to people manually over the holidays and monitored the feedback. All seems good so I put it up there on the latest. I suspect the team won't want to push it when everyone is expecting new firmware now. emma787 1 Link to comment Share on other sites More sharing options...
Movement Posted January 18 Share Posted January 18 2 hours ago, Netduma Fraser said: Glad to hear you got it sorted. To answer your question about why it's not showing on the router, it was a firmware made on the last day before the holidays, had there been any major issues with it and we made it available for everyone there would be no one in to fix it for 3 weeks and would be a major disaster. So I just provided it to people manually over the holidays and monitored the feedback. All seems good so I put it up there on the latest. I suspect the team won't want to push it when everyone is expecting new firmware now. So when the new firmware will be released officially? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 2 hours ago, Movement said: So when the new firmware will be released officially? New firmware is expected this week Link to comment Share on other sites More sharing options...
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