1_EYE_WIDGEYWOO Posted January 3 Share Posted January 3 Hello All, Received my R3 today. I am a Virgin Media Customer in the U.K. I pay for 1000mbps download and 100mbps upload. My previous router was a ASUS RT-AX82U connected to the Virgin Media Hub 3 in modem mode. I use to get 940 download and 100 upload on the above set up. However if I enabled QoS I would only get 500 download and 100 upload. So I never bother with QoS. I have connected the R3 and followed the intial set up however after carrying out a speed test within dumaOS and on speedtest.net I can only achieve 460 download and 100 upload. I have read some of the topics in the support group suggesting to turn off Lan/Wan IPv6 which I have done. This has made no affect. I have also turned Smart boost off and ran the speed tests again and had the same speed test results. Ping optimiser fails to optimise its just stuck in a constant loop of "Setting Up Ping Optimiser". Also I have noticed that CC control is completely greyed out so cannot be used. On initial launch I added my ISP speeds manually as I have read with this forum that the duma os speedtester is not the best at the minute. I am currently on v4.0.20 firmware. This was shipped with my R3. I know this router is in its infancy still at the moment and teething problems are to be expected... However any help getting my normal speeds would be most appreciated from you all.. I'm a novice when it comes to tinkering about in the router... Thanks in advance Link to comment Share on other sites More sharing options...
titofuenla Posted January 4 Share Posted January 4 12 hours ago, 1_EYE_WIDGEYWOO said: Hello All, Received my R3 today. I am a Virgin Media Customer in the U.K. I pay for 1000mbps download and 100mbps upload. My previous router was a ASUS RT-AX82U connected to the Virgin Media Hub 3 in modem mode. I use to get 940 download and 100 upload on the above set up. However if I enabled QoS I would only get 500 download and 100 upload. So I never bother with QoS. I have connected the R3 and followed the intial set up however after carrying out a speed test within dumaOS and on speedtest.net I can only achieve 460 download and 100 upload. I have read some of the topics in the support group suggesting to turn off Lan/Wan IPv6 which I have done. This has made no affect. I have also turned Smart boost off and ran the speed tests again and had the same speed test results. Ping optimiser fails to optimise its just stuck in a constant loop of "Setting Up Ping Optimiser". Also I have noticed that CC control is completely greyed out so cannot be used. On initial launch I added my ISP speeds manually as I have read with this forum that the duma os speedtester is not the best at the minute. I am currently on v4.0.20 firmware. This was shipped with my R3. I know this router is in its infancy still at the moment and teething problems are to be expected... However any help getting my normal speeds would be most appreciated from you all.. I'm a novice when it comes to tinkering about in the router... Thanks in advance Hello, welcome to the forum! I am seeing in your image that the sliding bars are at 0% and they should be at 100%, try moving them to 100%, close the window and open it again and check that the bars are still at 100% and then perform a test, it should not If you have problems reaching your speeds, currently I receive +900 Mbps Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 4 Author Share Posted January 4 Hello there, The bars are greyed out and it's not possible to slide them that's why I posted the picture. Rgds Link to comment Share on other sites More sharing options...
titofuenla Posted January 4 Share Posted January 4 1 minute ago, 1_EYE_WIDGEYWOO said: Hello there, The bars are greyed out and it's not possible to slide them that's why I posted the picture. Rgds Is SmartBoost activated? For the bars to work it has to be activated Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 4 Author Share Posted January 4 With smartboost activated it is also greyed out. Link to comment Share on other sites More sharing options...
titofuenla Posted January 4 Share Posted January 4 Ok, let's see if @Netduma Fraser can provide you with the .23 firmware and that problem should disappear. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4 Administrators Share Posted January 4 Could you use router mode on the V hub and have the R3 in its DMZ instead and check again? I've always found the modem mode on the V hub to be a bit hit or miss. If it's still lower disable all the options in Settings > Troubleshooting > Advanced please and check. Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 4 Author Share Posted January 4 Hi Fraser Thank you for getting back to me. I am new to tinkering inside of routers, so please bear with me. DMZ so if I put the R3 into this mode what is it actually doing to the the router? Can I still connect to the R3 via wireless as I intend on using the 5g 160htz band. Or will I be forced to use the Hub3 wireless. An if I put the R3 into DMZ mode will this make the router vulnerable and insecure.. Sorry for all the questions,still trying to get my head around all this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4 Administrators Share Posted January 4 It's basically the same as modem mode except you keep the normal routing functions of the hub. It passes all traffic straight through to the DMZd device. Yes absolutely continue to use the R3 for everything - you can turn off the hub WiFi also. The R3 has its own firewall so it's safe to do so. Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 5 Author Share Posted January 5 Just to clarify put virgin router into router mode. Then in the virgin menu settings select the R3 to become dmz ? Then use R3 for everything ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 1 hour ago, 1_EYE_WIDGEYWOO said: Just to clarify put virgin router into router mode. Then in the virgin menu settings select the R3 to become dmz ? Then use R3 for everything ? Yes that's exactly right Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 14 Author Share Posted January 14 Hi Fraser, I have done as you have advised above and still have my download speed restricted. I have turned Smartboost off and this makes zero difference. Could this be that Smartboost is still running in the background even though its been switched off ? Link to comment Share on other sites More sharing options...
Fuzy Posted January 14 Share Posted January 14 Hi ! As you can see, deactivating smartboost is functional! Enregistrement 2024-01-14 121155.mp4 Reload your browser page! Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 14 Author Share Posted January 14 Hi there, That is not the case with mine. No matter if I use Web based speedtest.net or there cmd prompt speed test on my pc, my speeds do not change. An again refreshing Web page does nothing. I have an Asus ax82u, the moment I switch and put that back on I get my full bandwidth. Which brings me to the conclusion that Smartboost is not switching its self off. Because if i enable QOS on my Asus Router I get the same speeds as I am getting on the R3. When QOS is disabled i get full speed. I have also had two R3 Netdumas now which have displayed the same problem. My friend also has an R3 which also exhibits the same problem. Link to comment Share on other sites More sharing options...
Fuzy Posted January 14 Share Posted January 14 interesting ! Could you provide screenshots please?! Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 14 Author Share Posted January 14 This is smart boost off. And your instructions followed. My upload speed is correct 105mbps Still the same. I have read other threads on here R3 support with other people having the same problem. The minute the router is swapped over to my asus one my download hits 940mbps. Link to comment Share on other sites More sharing options...
999Call Posted January 14 Share Posted January 14 Hi all, My speeds have halved also. Auto setup didn't want to work on my network. Had to manually configure myself. My XR1000 full 1000mb down and R3 is 500mb down. I'm really looking forward to the update that fixes this. 1_EYE_WIDGEYWOO 1 Link to comment Share on other sites More sharing options...
Stilts29 Posted January 14 Share Posted January 14 I am also having half speeds and on latest .23 release. I connect R3 directly to the ONT. If I connect ISP supplied router I get full speed 900 up and down. PPOE 1_EYE_WIDGEYWOO 1 Link to comment Share on other sites More sharing options...
TimMorg Posted January 14 Share Posted January 14 You are not alone is this issue. I swapped back to my xr1000 until the firmware gets better. It’s a shame all the new features look awesome 1_EYE_WIDGEYWOO 1 Link to comment Share on other sites More sharing options...
swippur Posted January 15 Share Posted January 15 I’ve also switched back to netduma r2 for now. The netduma r3 has some issues but it has lots of potential. I also hate that netduma r3 released with only 1GbE Ethernet and ISPs are pushing for 10GbE. Ive noticed 5 things so far -Ping on idle is unstable -2.4ghz is much weaker than 5ghz -Lots of cod servers can’t use ping stabilizer -Congestion Control Speedtest gives error everytime -Geo filter still connects to servers outside radius oldman66 and 1_EYE_WIDGEYWOO 2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 I have been told there is an update that should improve throughput speeds that should be in the next version so that may resolve it for you Disrek, He4DHuNt3r_XIM and 1_EYE_WIDGEYWOO 1 2 Link to comment Share on other sites More sharing options...
1_EYE_WIDGEYWOO Posted January 15 Author Share Posted January 15 Thank you for the confirmation Fraser it's most appreciated. I look forward to the new update. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
DanologyUK Posted January 15 Share Posted January 15 1 hour ago, Netduma Fraser said: I have been told there is an update that should improve throughput speeds that should be in the next version so that may resolve it for you Any idea how long we will need to wait to see this update by any chance? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 14 minutes ago, DanologyUK said: Any idea how long we will need to wait to see this update by any chance? This week sometime DanologyUK 1 Link to comment Share on other sites More sharing options...
TimMorg Posted January 16 Share Posted January 16 On 1/15/2024 at 10:59 AM, Netduma Fraser said: I have been told there is an update that should improve throughput speeds that should be in the next version so that may resolve it for you Is this .23 update? Or still coming? Link to comment Share on other sites More sharing options...
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